# ShopView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShopView Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10024033/ShopView --- # ShopView Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShopView ## What is ShopView? ShopView is purpose-built software for heavy-duty truck, fleet, and equipment repair shops to streamline job tracking, inventory, invoicing, and reporting. It simplifies work order management, automates billing with QuickBooks integration, and optimizes inventory to prevent part shortages. Built-in technician tracking and preventive maintenance tools help boost efficiency and billable hours. Real-time analytics provide full visibility into labor, revenue, and shop performance. With secure access from any device, ShopView keeps your operation connected, organized, and profitable. ## What is ShopView used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... - Auto Repair / 2026 Do you work for ShopView?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopview.com&name=ShopView) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShopView 5.0 (25) VS. [4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price Contact vendor Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (25) Ease Of Use 4.7 (659) Value For Money 5.0 (23) Value For Money 4.7 (621) Customer Service 5.0 (25) Customer Service 4.9 (589) ## ShopView alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (659)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/10024033/ShopView/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (19) 100.00% of 19 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Labor Rates 4.9 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Customer Database 5.0 (17) 100.00% of 17 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Order Management 5.0 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 5.0 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Labor Cost Reporting 5.0 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Report on the allocation and distribution of labor costs across projects ShopView 34 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 5.0 (25) 5.0 Based on 25 reviews ## Pricing Value for money 5.0 (23) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (23) 5.0 Based on 23 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ## Support, customer service and training options Customer Service 5.0 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (25) 5.0 Based on 25 reviews ## User reviews Overall rating 5.0 Based on 25 reviews Filter by rating 5(25) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Heather A. Senior Staff Accountant Farming ### "ShopVeiw is going places" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 12, 2026 ShopView is the first centralized software we have implemented across five states and seven facilities. They have taking feedback and turned it into opportunities for growth and greater success. Pros ShopView is full of great people who are deeply customer focused! Feedback is welcomed and valued as a tool for growth and innovation. Cons ShopView is dedicated to making the best experience possible. Anything we didn’t like or needed has been evaluated, adjusted or updated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jimmy M. Service advisor Automotive ### "Satisfied user. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 Overall experience 100% satisfied with the system. i have been using it for 2 months and so far im happy with it. Pros User friendly, Easy to navigate and easy to learn system. compare to other system shop view is much easier to learn. Cons Nothing really to mention about. i like most of the functions in the system itself. i find it easy to use. Switched from [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) New employer using shop view and found it much easier, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Curtis S. Parts Advisor Automotive ### "Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2025 So far so good. As stated above, lots of communication and new features it seems like every week to make the process as easy as possible Pros Coming from another shop management software the change was night and day. Great ease of use, customer service and tons of new features all the time! Cons We were an early adopter after launch. There were a few flaws in the beginning but tech support and customer service had updates rolled out very quickly to address any major issues. Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Company made the switch. Not sure of the reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Damjan A. Parts specialist Retail ### "Great product with great service at a great price to help a great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 Pros It's easy to use and affordable for our business. We can keep track of all of our customers and have experienced no bugs or issues. Cons I did not know that you could use the intercom to communicate at any and all times with the customer service team or development team, this was a skill issue on my part, I was calling the sales team before I knew this, and still getting great results. Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Feature list, Shopview is way better for our business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK matthew k. owner Machinery ### "We are rollin now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2025 I can hardly run computer stuff and it is smooth. Very legit customer support. The stress relief here is tremendous. Easier the more you use it. Pros Mind blown awesome. Even computer hatin, change hatin, redneck mechanics are rollin with this! All the guys say, it just gets better the more you use it. I am tracking 40 heavy equipment an big truck projects with 6 guys and the stress is off of me. Cons That I did not have this years ago. No complaints. EVERY heavy duty shop needs to look into ShopView! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Shannon W. Service advisor Automotive ### "Shopview is always ready, are you?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 It just works, it does exactly what you want to do, exactly when you want to do it. Whether you need to toy with work orders in the middle of the night due to having feral children, receive invoices on the weekend and do an inventory recount during the closed hours, it doesn't matter. It's always ready for you. Pros It never breaks down, it's a well oiled machine that you can always rely on. I wish our vehicles were as reliable as shopview. Cons I really don't like that it took so long for our company to start using shopview, when we had heard about it a long time before we launched it. This isn't a problem of shopview itself, but maybe extra reviews will help people like our upper management make the right choice sooner. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Crappy customer service, crappy implementation of features, long wait times. Shopmonkey is too inflated, not ready for work like Shopview. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tamara B. Bookkeeping Accounting ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2025 My overall experience with shop view for the most part has been very easy due to it being very basic Pros What I like most about shopview is that it is user friendly. Its basic, straight forward and not easy to get lost in Cons What I dont like about shopview is that you cannot search up invoices, you have to go into the vendors separately and look through the invoices that are listed Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) I made the switch because the company was switching to this new program Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shellbee C. Parts Technician Automotive ### "ShopView review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2025 Easy system to use, love having dark mode & being able to export inventory into an Excel spreadsheet. Excited for extra features coming soon. Pros The ease of use. The quick tech support. Dark mode. Clearly laid out screens. The ability to export inventory into an Excel spreadsheet. Cons Some features are currently in development. ShopView is currently geared towards service as apposed to parts features. Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Shopview is a better system with better tech support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jeffery D. Shop Manager Automotive ### "Reports That Don’t Report to a Spreadsheet From The Abyss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2025 Before ShopView, I’ve spent more hours (and let’s not talk about the dollars) wrestling with clunky software and spreadsheet gymnastics just to get the right data to manage my team properly. Seriously, this thing is saving me time, money, and probably a few remaining brain cells. At this point, it feels less like software and more like a very competent coworker who actually shows up on time and knows what they’re doing. Pros Let me just say: if ShopView's "Reports" page were a person, I’d buy them a drink and a cookie. This thing is the MVP of my workday. The number of features that this beast unleashes is mind-boggling. What I like best (aside from the fact that it doesn't make me cry like Shopmonkey used to) is how it lets me track "technician efficiency" in a beautiful, job-by-job, line-by-line symphony of productivity. You pick your date range, you get your data, and voila—numbers! Useful numbers! In formats that don't make you want to throw your computer into the river. It doesn’t stop there. The “advisor analysis” tab does the same magic for service advisors. It’s like ShopView handed me a crystal ball for team performance, only it’s not mystical—it’s just shockingly well-designed software. Gone are the dark days of building Franken-sheets in Excel, manually dragging formulas across columns. Now I just click a few buttons, export in the format of my choosing (Excel, maybe a stone tablet if they add that next), and boom—clarity. In short, ShopView's Reports page is the best thing to happen to my workflow since the invention of Ctrl+Z. Bravo. Cons Right now? I’ve got nothing bad to say about ShopView. Zilch. Nada. It’s the software equivalent of finding fries at the bottom of the bag—unexpectedly delightful and exactly what you needed. It’s genuinely filling a big gap in the industry. Before this, we were stitching together data like medieval monks with spreadsheets. Now, it’s just point, click, export, done. I don’t even get the chance to scream into my monitor anymore. And I miss that a little. But I’ll get over it. If I had one tiny suggestion—make it free. Completely, 100% free. I mean, if you’re already changing the game, might as well go full superhero. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reports, reports, reports. I need data-- the right data, at the right time, in the right way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HF Heather F. Administrator Automotive ### "Amazing Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Pros \*Unmatched customer service \*Ease of use \*Modern user interface design Cons The scheduler was not able to handle multiple service orders under one time slot, a feature request had the development team quickly add this feature. No complaints at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10024033/ShopView/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs ShopView](https://www.capterra.com/compare/201737-10024033/ARI-vs-ShopView) [AutoLeap vs ShopView](https://www.capterra.com/compare/216500-10024033/Autoleap-vs-ShopView)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)