# ShopView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShopView Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10024033/ShopView --- # ShopView Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShopView ## What is ShopView? ShopView is purpose-built software for heavy-duty truck, fleet, and equipment repair shops to streamline job tracking, inventory, invoicing, and reporting. It simplifies work order management, automates billing with QuickBooks integration, and optimizes inventory to prevent part shortages. Built-in technician tracking and preventive maintenance tools help boost efficiency and billable hours. Real-time analytics provide full visibility into labor, revenue, and shop performance. With secure access from any device, ShopView keeps your operation connected, organized, and profitable. ## What is ShopView used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... - Auto Repair / 2026 Do you work for ShopView?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopview.com&name=ShopView) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShopView 5.0 (35) VS. [4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting Price Contact vendor Starting Price $109 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (35) Ease Of Use 4.1 (262) Value For Money 4.9 (33) Value For Money 4.2 (241) Customer Service 5.0 (35) Customer Service 4.4 (246) ## ShopView alternatives [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/10024033/ShopView/alternatives/) ## FAQs about ShopView Overview ### Which roles and teams benefit most from ShopView? ShopView is most used by service advisors, parts teams, and dealership operations staff who need faster access to repair, inventory, and customer information. Managers, office administrators, and finance personnel benefit from streamlined workflows for scheduling, parts coordination, billing, bookkeeping, and performance oversight across daily service operations. Answer based on 30 reviews Overview ### What company size and industries is ShopView built for? ShopView is built for small businesses, with 100% of reviewers coming from that segment, primarily in Automotive at 70%. It serves heavy-duty truck, fleet, and equipment repair shops, with additional use in Transportation/Trucking/Railroad at 10% and Machinery at 7%, most often for auto repair. Answer based on 30 reviews Features and Usability ### What are the key features of ShopView? ShopView offers work order management, repair tracking, appointment scheduling, and maintenance scheduling for service operations. It also includes inventory management, parts management, purchase order management, billing & invoicing, quotes/estimates, time tracking, reporting & statistics, CRM, customer database, and third-party integrations. Integrations ### Which third-party tools and platforms does ShopView integrate with? ShopView connects natively to QuickBooks Online for accounting and bookkeeping workflows. The integration list provided for ShopView includes QuickBooks Online, covering the core financial platform available in the catalog. Getting Started and Support ### What training and onboarding options does ShopView offer? ShopView provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide self-paced viewing for setup and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does ShopView offer? ShopView offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as responsive and helpful, with chat and direct contact often used to resolve setup questions, fix issues quickly, and guide staff through system changes. Answer based on 4 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (25) 100.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Database 5.0 (24) 100.00% of 24 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Order Management 5.0 (23) 95.65% of 23 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Labor Rates 4.9 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Parts Management 4.8 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking Inventory Management 4.8 (17) 100.00% of 17 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply ShopView 34 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 4.9 (35) 4.9 Based on 35 reviews ## Pricing Value for money 4.9 (33) Value for money 4.9 (33) 4.9 Based on 33 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ## Support, customer service and training options Customer Service 5.0 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (35) 5.0 Based on 35 reviews ## User reviews Overall rating 5.0 Based on 35 reviews Filter by rating 5(35) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BG Bryan G. Operation Manager Automotive ### "Shop Software To Drive Numbers Up" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2026 Great onboarding experience. Multiple hours spent with all to get a good understanding of the system. They technician frequently let me know that they are really enjoying many areas of the system like the ability to request parts from their work stations. Pros We are fairly new and learning daily, but the thing we like the most is it removes the ability for technicians to clock into "nothing" while still receiving pay. Cons There are a couple of things we don't like but they are being worked on. Things like custom fees, the ability to accurately charge for sublet repairs, and custom premissions. Switched from [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) We outgrew Shopboss. The software is designed for automotive and the lack of diesel specific and multi shop location features was extremely limiting. Alternatives considered [Fusion](https://www.capterra.com/p/84094/Fusion/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reasons for choosing ShopView During my initial inquiries, every other company attempted to shove features down my throat. The only thing I wanted to hear about was how do you handle shops with multiple locations. \[sensitive content hidden\] paid attention to my requests and we built our relationship from there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bryton N. Heavy duty mechanic Machinery ### "Best management software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 Shopview has allowed us to organize our shop and the the workflow alot better and allowed everyone to be able to see what is going on and what needs to be down without the very unproductive conversations several times a day. Pros By far one of the best features in shopview is the aid of AI that no one else it doing. Weather it is helping the techs create a professional sounding story or helping the service writer explain to the customer why they should do curtain repairs to helps everyone in the company do the best job and provide the best experience to the customer Cons Honestly there isnt any cons to using shopview. Compaired to the other software companies on the market this is the most user friendly and shows you everything you need right where it should be! Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Needed a software that was alot faster and not as expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gurmeet S. OWNER Automotive ### "Owner / President " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 I have great experience with this software. There are multiple things to explain that really describes all the qualities of this software. Easy to use, helping , excellent customer service, well parts management . Pros It is amazing app that assist to maintain data and management of parts simple and accessible. I am really into this software as it had advanced features that brings so much to our company. Cons There is nothing to say. So far I am satisfied with the service and also one thing that messenger helping me like a 24/7 friend. Switched from [Billdu](https://www.capterra.com/p/153134/Billdu/) Shop view has advanced level features and it has more applications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mike R. Owner Transportation/Trucking/Railroad ### "Less than 6 mth user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 It has been a pleasure learning ShopView and meeting with customer service reps. They are very knowledgeable in there software. Pros Ive used several different shop softwares. No pressure to purchase once i contacted ShopView. Customer service and scheduled meetings are very good time managed and not in a rush to get you off the phone. If there is a bug or something you think should be different, they are willing to try to accommodate your request. Once you learn the system it is very easy to use. Auto fill is a bonus. I can access from anywhere ive been in the 3 months using ShopView.pricing is comparable with most other software and cheaper than some others as well. Cons As most, the price could be lower. Lol. So far i have no complaints. As I am not tech savy. Customer support gets me through. Switched from [Protractor](https://www.capterra.com/p/18043/Protractor-NET/) [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Was no longer at the places using them. Did research and found ShopView Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mary D. Admin Manager Automotive ### "ShopView team is Outstanding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2026 The ShopView team made transitioning software easy. Support is readily available for any questions. Software is easy to use. Win all around Pros The customer support team is AMAZING. Techs can input their stories making billing so much faster. Tracking inventory is easy. Computing technician payroll is a time saver. Cons Honestly, I was skeptical of the "ease of use" sales pitch. But it delivers everything that they promise. Would like to see more reports on inventory. Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Ease of use for my technicians was the biggest contributing factor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Juliet N. Shop and Office Administrator Transportation/Trucking/Railroad ### "Growing Together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2026 It's been a wonderful and collaborative experience. It's an easy system for new employees to learn and the integration with QBO has been super helpful. Pros Parts entry is super easy. Their customer support is wonderful. They are growing and advancing alongside our company. The QBO integration makes it fit wonderfully into our existing record keeping programs. Cons Like all programs, there are some functionality and bugs that need improvement. The team is always fast to respond to any concerns and prioritize functionality that's important to our operation. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QBO is missing multiple features and functions, including job flow management Alternatives considered [Softbase Evolution](https://www.capterra.com/p/10019478/Softbase-Evolution/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing ShopView Cost, Functionality, Web based, adaptability to our field - Truck Mounted equipment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michael M. VP Automotive ### "Shopview > Fullbay" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 The best part of the whole experience is the person in charge of my integration let me test the software in its entirety, for has long as I needed. Fullbay did not want me to test beforehand , that only made me choose Shopview. If I find a bug or a problem, there is always someone in the chat ready to help. Pros The customer service is the best part of the whole program. The monthly fee is very affordable. The program works on all platforms. The customer service is open to all changes or modifications you need for the software. Cons I run a small engine shop, of which the software was not design for me, but slowly the team is making the necessary changes. If your in Canada, you have to pay in US currency. Alternatives considered [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reasons for choosing ShopView Being able to test the program before buying. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WG WB G. Digital Operations Consultant DOC Transportation/Trucking/Railroad ### "Affordable. Attainable. Accessible. Amazing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Pros The entire staff from sales to ownership are friendly and accessible. Training is thorough and proactive. Product usability is intuitive and easy to implement and roll out. Cons I would like to see more API connectivity with other business applications we are using but as I understand it they are rolling out more such capabilities in the coming months. Alternatives considered [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reasons for choosing ShopView Shopview seemed to have easier rollout. Fullbay is now private equity owned where as Shopview is still small business / privately owned. Prefer to do business with small and privately owned businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tim S. Owner Automotive ### "Shopview is Amazing For Your Company! Fast AF too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2026 Our overall experience with shop view has been great and the customer support is amazing!The program is fast and haven't experienced any tech issues. Huge thank you to our Client Success Manager \[sensitive content hidden\] , he is very attentive and explains the program in a way that is easy to understand. Pros These ease of use is great for someone who inst too tech savy. Customer support has been great thanks to our Client Success Manager \[sensitive content hidden\] (he's the bestest) So far the value for money has been great haven't ran into any bugs or issues. We havent used it much on mobile so cannot speak on that part. Invoice management has been a breeze and it is great for building estimates and getting customer approval on estimates. Great for keeping track of customers and fleet vehicles that we work on. Fast Program! Cons So far there are no cons really just a few features we wish they would implement, such as getting vehicle information from a License Plate and vendor connection so we would have to copy part numbers and prices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kylie M. Office Manager Construction ### "The best tool in our shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Their onboarding team was in touch throughout the entire process and provided one on one training over a few different sessions. I worked with \[sensitive content hidden\] during my training sessions and that guy is an absolute Rockstar! He went over every detail from top to bottom with clear explanations and real life situations. Pros Shop view is the most user friendly platform I have utilized in a very long time. The search function within the platform is my absolute favorite tool. Cons That we didn't join sooner, This platform is going to streamline countless processes that we currently have in place and increase our productivity tenfold. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10024033/ShopView/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs ShopView](https://www.capterra.com/compare/201737-10024033/ARI-vs-ShopView) [AutoLeap vs ShopView](https://www.capterra.com/compare/216500-10024033/Autoleap-vs-ShopView)