--- title: "Your Feedback Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Your Feedback Solutions Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10024094/Your-Feedback-Solutions/" page_type: "product" language: "en" --- # Your Feedback Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Your Feedback Solutions ## What is Your Feedback Solutions? Your Feedback Solutions is a reputation management platform that centralizes customer feedback and online reviews from sources like Google, Facebook, and Trustpilot. It streamlines feedback collection by sending automated review requests after purchases or service interactions. Negative reviews are filtered for private resolution, enabling businesses to address concerns without harming their public image. The platform offers analytics to track customer sentiment and measure the impact of reviews on business performance. AI-powered tools assist in responding to reviews, while integration with search engines boosts online visibility. Positive reviews can be showcased on websites via widgets and shared on social media. It also connects with business software, such as point-of-sale systems, to automate workflows. Your Feedback Solutions consolidates reputation management into one efficient platform. ## What is Your Feedback Solutions used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Your Feedback Solutions?[Manage this product listing](https://www.g2.com/products/your-feedback-solutions/claim_requests/new?auto=true) ## Your Feedback Solutions Overview Updated September 2026 AI summary Your Feedback Solutions enables small and midsize businesses to manage and analyze customer experience by collecting feedback across multiple channels. With features such as alerts, sentiment analysis, dashboards, and reporting, it supports review management and negative feedback response. Optional capabilities like generative AI, multi-language support, and social media integration add flexibility. It is delivered as a cloud-based solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Your Feedback Solutions 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price €29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (59) Value For Money 0.0 (0) Value For Money 4.5 (53) Customer Service 0.0 (0) Customer Service 4.6 (53) ## Your Feedback Solutions alternatives [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Experience.com](https://www.capterra.com/p/178112/SocialSurvey/) [4.7 (89)](https://www.capterra.com/p/178112/SocialSurvey/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178112/SocialSurvey/) ## FAQs about Your Feedback Solutions Overview ### What company size and specific industries is Your Feedback Solutions built for? Your Feedback Solutions is designed for businesses in healthcare, hospitality, retail, services, and marketing, including doctors, restaurants, hotels, retail stores, service providers, and marketing agencies. The description does not specify a company size, so it appears to fit organizations across different sizes in these sectors. Features and Usability ### What are the key features of Your Feedback Solutions? Your Feedback Solutions offers feedback management, ratings and reviews, response management, and review monitoring for collecting and tracking customer input. It also includes multi-channel campaigns, multi-channel data collection, email reminders, SMS messaging, alerts and notifications, reporting and analytics, sentiment analysis, and third-party, website, and social media integrations. Integrations ### Which third-party tools and platforms does Your Feedback Solutions integrate with? Your Feedback Solutions connects natively to Zapier. Getting Started and Support ### What training and onboarding options does Your Feedback Solutions offer? Your Feedback Solutions provides live online sessions and documentation for training and onboarding. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced review and step-by-step guidance when learning the product. Getting Started and Support ### What customer support options does Your Feedback Solutions offer? Your Feedback Solutions provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to get help and find answers. Since no reviewer feedback on support is available, no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 3,764 Reputation Management reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Your Feedback Solutions supports **Feedback Management** and **Reporting/Analytics**, giving teams a way to collect customer input, track recurring issues, and measure trends over time. However, it does not include **Surveys & Feedback**. Instead, it offers **Negative Feedback Management** (**48%**), which gives businesses another way to capture and respond to customer concerns quickly. Together, these features help businesses monitor customer sentiment, spot service gaps, and make informed decisions based on feedback data. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Content Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Email Reminders Reminders sent via email Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Your Feedback Solutions 27 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter Plan €29.00 Flat Rate,Per Month Business Plan €59.00 Flat Rate,Per Month Professional Plan €99.00 Flat Rate,Per Month ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.