# Salesgroup AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesgroup AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10024127/Salesgroup-AI --- # Salesgroup AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesgroup AI ## What is Salesgroup AI? Cloud-based and AI-enabled customer engagement software that helps automate tasks, collect customer reviews, conduct analysis, and optimize sales with customizable AI chatbot and more. ## What is Salesgroup AI used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesgroup AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.salesgroup.ai&name=Salesgroup AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesgroup AI 5.0 (1) VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $49 Usage Based, One Time Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (73) Value For Money 5.0 (1) Value For Money 4.9 (70) Customer Service 5.0 (1) Customer Service 5.0 (70) ## Salesgroup AI alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Salesgroup AI Overview ### What company size and specific industries is Salesgroup AI built for? Salesgroup AI is designed for companies in retail, e-commerce, ed-tech, banking, software, media, and SaaS. The target audience spans organizations in these sectors that need a sales-focused AI solution, from smaller businesses to larger enterprises operating across customer-facing digital and service-driven markets. Features and Usability ### What are the key features of Salesgroup AI? Salesgroup AI includes chatbot and live chat for customer communication, lead capture, and multi-channel communication across touchpoints. It also offers feedback management, review monitoring, sentiment analysis, customer service analytics, and reporting/analytics, plus customizable branding, multi-language support, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Salesgroup AI integrate with? Salesgroup AI integrates with 9 third-party tools, including Calendly, Facebook Business Suite, Google Business Review Link Generator, Google Calendar, Google Sheets, Instagram, Shopify, WordPress, and Zapier. Its catalog covers scheduling, Google workspace apps, social media, ecommerce, and automation connections. Getting Started and Support ### What training and onboarding options does Salesgroup AI offer? Salesgroup AI provides live online sessions and documentation for team training. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Salesgroup AI offer? Salesgroup AI provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available here, so support quality, response times, and user satisfaction cannot be assessed from the provided catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Code-free Development 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Live Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages Sentiment Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Salesgroup AI 18 features Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Automatically identify and save contact information of potential customers Ability to chat online in real time Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Engage in direct, instant messaging with consumers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automatically monitor and receive alerts for any new online reviews Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Free $0.00 Pay-as-you-go $49.00 Usage Based,One Time Enterprise $3,000 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MF Magali F. Account Manager and Sales Lead Retail ### "Great AI Solution for Improving Customer Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 We implemented Salesgroup AI to improve customer service without hiring additional support staff. Since adopting the platform, we've been able to automate routine conversations while allowing our team to focus on more complex customer needs. It has improved efficiency and customer satisfaction, making it a valuable addition to our retail operations. Pros Salesgroup AI has made it much easier to respond to customer inquiries quickly. We mainly use the Conversational AI Platform to answer common questions, recommend products, and support customers outside business hours. It has reduced our team's workload and improved response times. Cons The initial chatbot setup took some time to fine-tune, and a few advanced settings could be more intuitive for first-time users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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