# RLDatix Contract Lifecycle Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RLDatix Contract Lifecycle Management the right Contract Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10024170/RLDatix-Contract-Lifecycle-Management/reviews --- RLDatix Contract Lifecycle Management 4.7 (15) [View alternatives](https://www.capterra.com/p/10024170/RLDatix-Contract-Lifecycle-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RLDatix Contract Lifecycle Management Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Amy M. VP, Finance Hospital & Health Care Used the software for: 2+ years ### "Contraxx - Highly recommended" September 28, 2018 4.0 Ecteon is extremely responsive and easy to work with. They have worked with us to customize contract data needs and have also demonstrated additional workflow functionality and upgrades that add value to their offering. They have great continuity of service with their sales, technical and business leaders having been with Ecteon for many years. Pros Contraxx is very user friendly and can be readily customized to meet the needs of the organization. Our organization uses Contraxx as a data repository with data elements captured in our data warehouse for easy combination with other data from across the organization. I appreciate being able to search thousands of documents for key phrases and to provide the organization with visibility into their contracts. Cons We are using an older version, so query management is not as nimble as I would prefer. Review Source Response from RLDatix November 7, 2018 Amy, thank you for the review. You¿ve hit on a lot of what we pride ourselves in, and confirmation like yours is highly motivating for our team. You might be interested to hear that our new Release v9.0 includes some powerful updates to our query management. The ad-hoc query results screen now includes the ability to quick-filter by column, re-order columns, and export to .csv format. If you¿re interested in learning more, don¿t hesitate to reach out. DC Dan C. National Accounts Services Administrator II Environmental Services Used the software for: 2+ years ### "Contract Management Made Easy" October 15, 2020 5.0 This company has a great product which has been very useful in managing all of our contracts and their customer support was great. Pros Easy to use and customize to our needs. We have hundreds of contracts to manage and this system has helped us manage all aspects of the contract from from new contracts to renewing contracts. The customer support is spectacular. Every ticket receives an immediate automated response with a personal follow up response by their very capable support team. Cons We do not have any cons to report. All issues we ever had with this system were resolved very quickly by the support team. Review Source Response from RLDatix October 27, 2020 Dan, thanks for your feedback. Glad to hear that intelligentcontract is user friendly and that your team is realizing the benefit of using a contract management solution. We enjoy collaborating with you and your team. MN Melissa N. In-House Legal Advisor Information Technology and Services Used the software for: 2+ years ### "Great system, for a good price." October 8, 2020 4.0 We have never had any issues and like that nothing is ever too much for them. The system has been great with all the homeworking now going on and has allowed us to keep up to date with out contracts and still receive reminders ensuring things aren't getting missed. Pros I like the customisation that we have been able to add to the system, and that when we have requested certain things be added that Intelligent Contract have tried their best to implement those changes for the benefit of all of its customers. The system can do a lot of things if you take the time to learn about it and it can really save time if utilised correctly. Cons Processes can be a bit clunky and have to follow set ways of doing something which can seem long winded, but we have got used to this. We do find all of the manual processing requirements quite difficult and does take a lot of time to set up. Reason for choosing RLDatix Contract Lifecycle Management The best value for money, with the best features suitable for our business. Review Source Response from RLDatix October 27, 2020 Melissa, thanks for the feedback. We have recently introduced "automation" which will hopefully remove some of the manual processing burden. Please contact us and our Customer Support Team can get this set up for you - support@intelligentcontract.com. MW Malou W. PA to CFO & Group Contract Manager Hospitality Used the software for: 2+ years ### "Keep track with Intelligentcontract!" October 8, 2020 4.0 Intelligentcontract is used for storing our hotel contracts. The best features are the alert section for reminders and the integration of the eversign tool (for digital signatures). Quick turnaround from the support team for any queries and improvements to the software required! Pros Alert section and integration of eversign tool. Cons Sometimes slow with loading and not being able to copy contract records. Review Source Response from RLDatix October 27, 2020 Hi Malou, thank you for taking the time for writing a review. Your feedback is very important to us. We are happy to let you know that creating copies of records is a planned feature. We are always releasing improvements to responsiveness so this should improve over time. If you have any further feedback for us or need any assistance, please drop us an email at support@intelligentcontract.com. SD Sylvia D. Head of Accounts Food & Beverages Used the software for: 2+ years ### "Intelligent Contract - a real game changer" October 9, 2020 5.0 We love Intelligent Contract and the visibility and flexibility it supplies really helps our business move forward. Pros With Intelligent contract all our documents, contracts and assets are easily accessible in one central place and easily reviewed when the renewal is due. Historical changes and new activity can be quickly reviewed and the reminder function means that we have the opportunity to review and requote services before policies automatically renew which often results in cost savings. Cons More flexibility to write reports could be useful but the standard reports work well and can be manipulated in excel Review Source Response from RLDatix November 17, 2020 Sylvia, thank you for your feedback. We are happy to hear you are finding value and cost savings with intelligentcontract. We have introduced a new feature that allows all data in the product to be reported on using a reporting tool of your choice. This gives ultimate flexibility in the design of reports. If you need any assistance, please drop us an email at support@intelligentcontract.com. We are happy to help! DH Daniela H. Sr. Contract Analyst Oil & Energy Used the software for: 2+ years ### "Great user friendly system" September 19, 2018 5.0 I have used Contraxx for 15+ years to manage thousands of signed agreements. It is easy to use, has great functionality and is reliable. Pros ease of use, reliable and excellent report printing capability Cons For diarization purposes we were not able to simply search and replace users which there was company turn around. That said, it could be that my company was not running a most current upgraded version of the system. Review Source Response from RLDatix November 7, 2018 Daniela, Thank you for the review. We continue to make significant updates to our Contraxx solution, and our new Release v9.0 represents another leap forward. If you¿d like to learn more about our latest version, or at least discuss other potential workarounds, don¿t hesitate to reach out to Support. Still, 15+ years as partners, we look forward to continuing our support for your evolving contract needs. KT Kelly T. Automation & Service Manager Industrial Automation Used the software for: 2+ years ### "Perfect for our small business" October 8, 2020 5.0 From the start \[SENSITIVE CONTENT HIDDEN\] and her team has helped every step of the way. From the 1st contact right through to today. There is nothing that is too much trouble and they are always willing to help. Pros This software is easy to set up, easy to use, and easy to navigate Cons I don' t really have any dislikes with the software. Review Source Response from RLDatix October 27, 2020 Kelly, thank you for writing a review. Glad to hear that you enjoy using intelligentcontract and that the platform is providing North Valley Forge Ltd value. NH Nakia H. Procurement Officer Government Administration Used the software for: 1-2 years ### "Feedback" October 8, 2020 4.0 Overall, we use the software daily for tracking and file sharing. Good application for everyday use. Pros Ability to add multiple files at one time. Being able to choose various dates and dates for alerts. Cons Not having more functionality with the alerts feature. Review Source Response from RLDatix October 27, 2020 Hi Nakia, thanks for taking the time to write this review. We have recently released new alerts features to allow them to be auto-added, to change the look/feel and content as well as pinning alerts to auto-renew contracts. If you would like more details on this functionality, please reach out to us at support@intelligentcontract.com. TN Tracy N. Marketing and Advertising Used the software for: 6-12 months ### "Couldn't imagine having to manage our contracts without intelligentcontract.com now!" June 29, 2016 5.0 We were looking for a system that would store and organise their client contracts, summarise the important points and track the status of those contracts that were in negotiation along with a reporting functionality.were looking for a system that would store and organise their client contracts, summarise the important points and track the status of those contracts that were in negotiation along with a reporting functionality. We chose intelligentcontract.com as their system offered us the flexibility we were looking for. Their people worked with us to ensure it would fulfil all of our requirements; they took time to get to know and understand our business and our processes and configured the system accordingly. Pros It is an easy to use and reliable solution, bringing much needed order to an important area of our business enabling us to be proactive in the management of our contracts and ensure that we are fulfilling our contractual obligations to our clients. Review Source MS Mary S. Contract and Risk Manager Higher Education Used the software for: 6-12 months ### "Still Learning and Implementing, But Looking Forward to Great Things with this Product" October 15, 2020 5.0 Pleased and looking forward to having more information on it as I move to implement the software to its greatest potential for our needs. Pros The \[SENSITIVE CONTENT HIDDEN\] customer service is helping to make this transition move along in a positive direction. Like anything new, it takes time to become accustomed to how to best use its functions. \[SENSITIVE CONTENT HIDDEN\] has presented the software in a way to make it useful for automating contracts for our organization. I'm looking forward to becoming fully-functional with the product! Cons Just getting accustomed to the settings and navigating through the fields and learning how to best implement them all. A desk manual would be a great addition to the service. Review Source Response from RLDatix November 17, 2020 Mary, thank you for taking the time to write this review and provide us with your feedback. We are happy to hear our client services team is helping you get on your way to automating contracts. We have produced a desktop guide which can be printed and distributed. In addition, we now have an online manual that can be accessed here, support.intelligentcontract.com. CE Cheryl E. Director, ASO Contract Administration Unit Insurance Used the software for: 2+ years ### "Contraxx review" February 8, 2019 4.0 My team has been working with Contraxx for ten years. We have continued to enhance the product beyond our original goal. The tool is a life-saver in creating efficiencies within the company to capture key information. Pros flexibility & ease of use - Ability to expand the functionality to meet my business needs Cons It's not necessarily the software. I wish I had better knowledge of the functionality of the software when originally built - I would have redesigned things for my team a bit differently. Review Source BC Brett C. Compliance Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Intelligent Contracts Helps You Work Smarter, Not Harder " August 7, 2020 5.0 Pros The automated reminders are a huge tool and plus. Cons That you have to manually set reminders over and over. This is time-consuming, but once it's done, the ease is nice. Reason for choosing RLDatix Contract Lifecycle Management Because it was the best value for the money, and the people helped us too. A great sales and implementation team is important. Review Source Response from RLDatix November 17, 2020 Brett, we appreciate your feedback. We have recently introduced "Automation" which allows reminders to be automatically created removing the need to have to manually create them. Contact our Customer Support Team if you need assistance automating your reminders, support@intelligentcontract.com. SH Simon H. Legal Counsel Used the software for: ### "Initial thoughts" June 10, 2016 5.0 Easy to navigate information is stored in logical places which reduces the amount of time you need to be in the program before finding what you are looking for. Reliability I have not encountered any service outages thus far. Documents it is quick and easy to both upload and download documents although it would be easier if you did not have to scroll to the bottom of the webpage and click through a screen or two before you can access the contracts. Review Source MR Mark R. Director Used the software for: ### "So easy to use." June 1, 2016 5.0 We looked at lots of solutions and found them to be overly complicated. We liked intelligentcontract because it was straight forward and easy to use. You can hide the bits you don't need so the screens are clear and easy to understand. Also their customer service is first class. Always happy to help! Review Source JJ Jenny J. Director Used the software for: ### "Dynamic product suitable for any industry" June 8, 2016 5.0 Fantastic product and team, nimble and user intuitive in use, supported set up and extremely reliable. Has saved significant time and money through improved management and efficiencies. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.