--- title: "MagicDoor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MagicDoor Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/10024324/MagicDoor/" page_type: "product" language: "en" --- # MagicDoor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MagicDoor ## What is MagicDoor? MagicDoor is the industry's first AI-native property management platform built for independent landlords and growing PMs who need a smarter, more affordable solution. Unlike legacy software, MagicDoor handles everything in one place — vacancy listings, tenant screening, lease renewals, rent collection, maintenance, vendor management, and accounting — all powered by AI that works 24/7 so you don't have to. Our Smart AI Chat automatically triages maintenance requests, ranks them by urgency, and dispatches vendors without you lifting a finger, resolving 61% of maintenance issues without any property manager involvement. Our multilingual Communications Hub keeps tenants, landlords, and vendors connected via app, text, or email, eliminating the back-and-forth that eats up your day. Property managers using MagicDoor report up to 5x productivity gains and up to 60% reduction in operating costs. ## What is MagicDoor used for? [Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MagicDoor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://magicdoor.com/&name=MagicDoor) ## MagicDoor Overview Updated August 2026 AI summary MagicDoor equips property managers and organizations of all sizes with tools for accounting, rent tracking, online payments, lease and maintenance management, and communication through tenant and owner portals. Supporting both residential and commercial properties, it includes features such as electronic signature, work order management, and document storage, and is accessible via web, mobile, and tablet devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MagicDoor 5.0 (2) VS. [4.8 (1,597)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $2.5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,597) Value For Money 5.0 (2) Value For Money 4.6 (1,523) Customer Service 5.0 (2) Customer Service 4.7 (1,565) ## MagicDoor alternatives [4.8 (710)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (643)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about MagicDoor Features and Usability ### What are the key features of MagicDoor? MagicDoor offers accounting and financial management, billing and invoicing, and rent collection with rent tracking and online payments. It also includes lease management, maintenance management, work order management, tenant portal and owner portal access, document management, electronic signature, reporting & statistics, and property databases for residential and commercial properties. Pricing ### How much does it cost and what fees or limitations are included? MagicDoor starts at $2.50 per user per month on the Advanced plan. A free version is available with Genie AI included, up to 10 leases, self-service onboarding, and ticket-based or chat support. The free tier also carries higher transaction fees and higher application screening fees. Enterprise Features are $4.50 per unit/month. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does MagicDoor offer? MagicDoor provides live online sessions and videos for training. Live online sessions support guided setup and direct instruction, while videos offer self-paced reference for reviewing steps and features as needed. Getting Started and Support ### What customer support options does MagicDoor offer? MagicDoor provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available here, so the listed channels are the only confirmed ways to get help. ## Features AI summary Based on 4,664 Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing property management software: - **Rent Tracking** (**65%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**57%**) MagicDoor supports **Rent Tracking** and **Online Payments**, giving property managers a way to monitor incoming rent and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other important features that reviewers also value, including **Accounting** (**54%**), **Tenant Portal** (**49%**), and **Transaction History** (**47%**), helping businesses keep financial records organized, improve tenant communication, and track payment activity in one system. Rent Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept and process online payment transactions Tenant Portal 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Transaction History 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Work Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat MagicDoor 39 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Tracking: Track and document all activities across devices, networks, and other systems - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Residential: Specialized for organizations who focus on residential projects - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10024324/MagicDoor/pricing/) Free Up to 10 leases It includes: - online rent collection - AI Maintenance request handling - tenant portal - Maintenance request management - AI maintenance runbooks - AI translation for two-way communication - Work Order Management - Two-way communication via text - No text length limit - Free phone number - Announcements for tenants - Free Company Website - Full Accounting suite - Check printing - Rental Applications and screening Advanced $2.50 Per User,Per Month It includes: - online rent collection - tenant portal - AI Maintenance request handling - Maintenance request management - AI maintenance runbooks - AI translation for two-way communication - Work Order Management - Two-way communication via text - No text length limit - Free phone number - Announcements for tenants - Free Company Website - Full Accounting suite - Check printing - Rental Applications and screening - Lease management - Dashboards - eSignatures - CRM for tenants - Listings - Owner management - Owner contributions & distributions - Company Revenue & Payouts - Management Fees - Unlimited property managers - Bank accounts - Modular customizable lease templates - AI listing writing - Use Access roles - White label Company Website (No MagicDoor branding) - 7 days notice printing - AI Rental application screening - Manage Tenants Payment Account & Auto Payments - Deposit Slip management - Association Violation Management - Owner Portal - Vendor Portal - Custom Domain Support - Full service data migration support - 1099 statements - 10 hours of training included Enterprise Features $4.50 per uint/month It includes: - online rent collection - AI Maintenance request handling - Work Order Management - AI translation for two-way communication - Maintenance request management - tenant portal - Announcements for tenants - Two-way communication via text - Free Company Website - Full Accounting suite - Custom Domain Support - Manage Tenants Payment Account & Auto Payments - Eviction Tracking - AI maintenance runbooks - No text length limit - Free phone number - Check printing - Rental Applications and screening - AI Rental application screening - Dashboards - eSignatures - CRM for tenants - Listings - Owner management - Owner contributions & distributions - Company Revenue & Payouts - Management Fees - AI listing writing - Use Access roles - White label Company Website (No MagicDoor branding) - 7 days notice printing - Deposit Slip management - Association Violation Management - Owner Portal - Vendor Portal - Full service data migration support - 1099 statements - 10 hours of training included Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Miki H. Assistant Real Estate ### "Helpful customer support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 Overall is good. Because once I get issues the support navigates me how do I need to do. Super helpful. Pros Customer support is great. Professional and knowledgeable to help. We started use the service as a beta user since last summer. Cons Once my tenant pays rent, I can easily track the lease, payments, and all chats. Happy with that platform so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YA Yingmei A. Asset manager Real Estate ### "I like MagicDoor's AI automation, so easy for landlord and PM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2025 I used DoorLoop, Stessa, Avail, and of course Excel sheet in the previous, i was not happy with limited functions or poor customer support. I started to use MagicDoor around March 2024, I am quite happy with this AI PM software, there are 2 -3 times i have some questions around the signing and accounting, their cusomter support helped me solve the issues right away. Pros I like MagicDoor's AI automation a lot, as it really helps me on rent collection, communication with tenant and handling maintenance requests. Cons MagicDoor is for long term rental, and we are thinking about entering Airbnb/ short term rental business, I wish MagicDoor can support short term rental in the future. Switched from [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [Stessa](https://www.capterra.com/p/181042/Stessa/) [Avail](https://www.capterra.com/p/181119/Avail/) I was looking for more AI advanced software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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