--- title: "qb-smart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about qb-smart Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/10024364/qb-smart/" page_type: "product" language: "en" --- # qb-smart Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) qb-smart ## What is qb-smart? Managing a distributed workforce is one of the most operationally complex challenges facing service companies today. Missed shifts, paper timesheets, last-minute schedule changes, and payroll errors don't just waste time — they cost money, damage client relationships, and burn out operations managers. With qb-smart you can plan, assign, and manage shifts, leave, overtime, and absences in under 60 seconds — directly from a visual calendar. No spreadsheets. No scheduling conflicts. Workers clock in and out directly from their smartphone. No hardware. No punch cards. Attendance data is captured in real time, linked to the correct job order, client, and location — eliminating manual entry and reducing payroll errors at the source. No technical background required. Managers are fully operational within hours. Workers need only a smartphone. Every customer receives personalized onboarding and ongoing support. Want to go deeper? Visit the qb-smart blog at qb-smart.ai/blog ## What is qb-smart used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for qb-smart?[Manage this product listing](https://www.g2.com/products/qb-smart/claim_requests/new?auto=true) ## qb-smart Overview Updated September 2026 AI summary qb-smart supports small, midsize, and enterprise organizations with field service operations, combining employee scheduling, time tracking, and field service management in a single platform. Its feature set includes dispatch management, GPS tracking, mobile access, work order management, and an AI Copilot. Deployment options cover cloud, web, Mac, and Windows, and API integration is available for broader connectivity. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### qb-smart 5.0 (2) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price €5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (498) Value For Money 4.0 (2) Value For Money 4.5 (491) Customer Service 4.5 (2) Customer Service 4.7 (494) ## qb-smart alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about qb-smart Overview ### What company size and specific industries is qb-smart built for? qb-smart is designed for small to mid-sized companies in cleaning and facility services, manufacturing, construction, multiservice, healthcare cooperatives, and service cooperatives. It is aimed at organizations that need support for operations managers and HR teams in these sectors. Features and Usability ### What are the key features of qb-smart? qb-smart offers AI Copilot, API access, and an activity dashboard for monitoring operations. Core scheduling features include automated scheduling, calendar management, shift scheduling, and resource allocation. It also includes work order management, dispatch management, time clock and timesheet management, plus GPS location tracking, reporting and analytics, and alerts/notifications. Getting Started and Support ### What training and onboarding options does qb-smart offer? qb-smart provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online training support guided setup, while documentation offers written reference material and videos provide self-paced walkthroughs of features and common tasks. Getting Started and Support ### What customer support options does qb-smart offer? qb-smart provides Email/Help Desk, FAQ/Forum, and Phone Support. Support information is organized across these channels for users who need setup guidance, troubleshooting, or account help. No reviewer feedback about support experiences is available here, so channel details are the only basis for this summary. ## Features AI summary Based on 4,034 Workforce Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) qb-smart includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), a related feature that can help businesses assign work and manage technician calendars more efficiently, providing teams with better visibility into daily operations and field activity. Mobile Access 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Online Time Clock 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Work Order Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar File Storage 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and access documents, forms, and photos in one centralized place qb-smart 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shift Scheduling: Schedule shifts via online calendars and available employees - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial STARTING PRICE €5.00 Per User,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VM Valentino M. Imprenditore Health, Wellness and Fitness ### "Tool intuitivo e utile, con alcuni margini di miglioramento" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 8, 2024 Pros Quello che mi è piaciuto di più di qb-smart è quanto sia facile da usare. L'interfaccia è intuitiva e anche chi non è esperto di tecnologia riesce a muoversi senza problemi. La funzione di time tracking è super utile per tenere traccia delle attività e ottimizzare i tempi. Mi è piaciuto anche il geo tracking, che permette di vedere dove si trovano i lavoratori in tempo reale, rendendo tutto più semplice da gestire. Inoltre, la gestione degli ordini di servizio è veloce e rende tutto più fluido. Infine, programmare i turni è diventato molto più facile e si evita di sovrapporre i turni. Cons Alcune funzionalità avanzate richiedono un po’ di tempo per essere comprese e utilizzate al meglio. Insomma, ci sono margini di miglioramento, ma complessivamente è un buon strumento. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Paolo C. Chief People Officer Marketing and Advertising ### "Streamlining Workforce Efficiency in Cleaning Services with qb-smart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 qb-smart has been transformative in how we handle workforce management. Automating service orders and tracking staff performance ensures operations run smoothly. The real-time insights and data-driven decisions lead to more efficient processes and higher-quality results, particularly for managing multiple cleaning sites. It's a game-changer for companies looking to boost operational efficiency and improve service delivery through technology. We started from a very traditional organization and we are switching, thanks to qb-smart, to a digital one. Pros What impressed me most about qb-smart is its ability to automate work orders and track workforce performance in real time. With features like task assignment and time tracking, managing my cleaning staff becomes incredibly efficient. Work orders can be monitored from initiation to completion, ensuring that nothing is missed, which improves both accountability and productivity. If I need to mention the coolest pros I would say the UX: so well done and easy to manage. Cons The platform's tracking capabilities, while powerful, might require a bit time to adapt to, especially when you have a very specific organization processes. Some small businesses may need initial onboard support to get the most out of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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