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Instore Reviews is a software that provides real-time in-store customer feedback alerts to help businesses improve customer satisfaction. The software uses QR code table decals that customers can scan to leave reviews or feedback. This then sends SMS text alerts to managers about any negative sentiment before the customer leaves. This allows staff to address concerns immediately and potentially turn a negative experience into a positive one. Instore Reviews also provides analytics on reviews to help businesses understand trends and issues impacting customer satisfaction.
Provider
In Store Reviews
Located In
United States
Deployment
Cloud, SaaS, Web-Based
Support
Email/Help Desk
Content Source: In Store Reviews
Green rating bars show the winning product based on the average rating and number of reviews.