--- title: "Community360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Community360 Software - reviews, pricing plans, popular comparisons to other Community products and more." source_url: "https://www.capterra.com/p/10024692/Community360/" page_type: "product" language: "en" --- # Community360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Community360 ## What is Community360? Community360 is a cloud-based community tool that helps organizations engage audiences via social media, surveys, live chat, and more. It allows users to connect with their audiences across social media, websites, and in-person events. The software enables collecting user-generated content including surveys, polls, questions, stories, and ideas which are AI-curated. It also facilitates community participation through features such as events, maps, town halls, live chat, directories, and more. ## What is Community360 used for? [Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$1000 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Community360?[Manage this product listing](https://www.g2.com/products/community360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Community360 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price A$1000 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,194) Value For Money 0.0 (0) Value For Money 4.5 (3,638) Customer Service 0.0 (0) Customer Service 4.6 (3,667) ## Community360 alternatives [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,220)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Discord](https://www.capterra.com/p/240238/Discord/) [4.6 (542)](https://www.capterra.com/p/240238/Discord/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240238/Discord/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) [4.2 (819)](https://www.capterra.com/p/227175/Yammer/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227175/Yammer/) ## FAQs about Community360 Overview ### What company size and specific industries is Community360 built for? Community360 is designed for organizations of any size that need tools for governance and interactive connectivity. The vendor description does not identify specific industries or sectors, so the product appears to target a broad range of businesses and public or nonprofit organizations seeking to support governance-related communication and engagement. Features and Usability ### What are the key features of Community360? Community360 offers communication and engagement features such as @mentions, chat/messaging, discussions/forums, and email management. It also includes event management, calendar management, group management, moderation, and user management, plus reporting & statistics, engagement tracking, customizable branding, social media integration, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Community360 starts at A$1000 per month for the Essential Plan, a flat rate for a single project. The Premium Plan costs A$2500 per month for multiple projects. A free version and free trial are available. Included features cover surveys, questions, AI enhancement, events, forums, ideas, maps, news feed, and polls. Integrations ### Which third-party tools and platforms does Community360 integrate with? Community360 connects natively to Google Maps. Getting Started and Support ### What training and onboarding options does Community360 offer? Community360 provides documentation to help teams get started. This written material can serve as a self-paced reference for setup steps, feature overviews, and later review of product details as users learn the system. Getting Started and Support ### What customer support options does Community360 offer? Community360 provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 4,509 Community reviews Capterra reviewers highlight these as the features buyers value most when choosing community software: - **Chat/Messaging** (**48%** of reviewers rated this feature as critical) - **Membership Management** (**44%**) - **Content Management** (**42%**) Community360 supports **Chat/Messaging** and **Content Management**, so teams can keep member conversations active and organize community resources in one place. However, it does not include **Membership Management**. Instead, it offers other important features that reviewers also prioritize, including **Mobile Access** (**56%**) and **Real-Time Notifications** (**48%**), helping businesses stay connected with members on the go and keep participation timely and consistent. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Branding Add customized logos and colors to align with company branding Community360 24 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Group Management: Organize and edit a group of people's policy and members - Mobile Access: Access software remotely via mobile devices - Moderation: Controls/tools to moderate the session - Multi-Language: Manage and support multiple languages - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10024692/Community360/pricing/) Essential Plan A$1,000 Flat Rate,Per Month It includes: - Projects Surveys - News Feed - Polls - Maps - Questions - Events - Forums Ideas - AI Enhancement Premium Plan A$2,500 Flat Rate,Per Month It includes: - Projects - Surveys - News Feed - Polls - Maps - Questions - Events - Forums Ideas - AI Enhancement ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.