# Compass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Compass Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more.

Source: https://www.capterra.com/p/10024713/Compass

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# 

 Compass Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Compass

## What is Compass?

Compass is an AI-powered on screen user guidance software that simplifies complex processes and tasks for internal teams and external customers. Users create interactive walkthroughs to guide staff through intricate procedures. The software allows organizations to build a knowledge base to equip employees and empower self-help for customers. Compass integrates via a browser plugin or script to provide walkthroughs, articles, and documents. Key features are multimedia walkthrough creation, personalized learning, and user behavior analytics.

## What is Compass used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Training](https://www.capterra.com/training-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$120

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Compass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://yuniq.co/&name=Compass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Compass

0.0

VS.

[4.5 (24)](https://www.capterra.com/p/175166/tts-performance-suite/reviews/)

Starting Price

$120

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (24)

Value For Money

0.0 (0)

Value For Money

4.5 (20)

Customer Service

0.0 (0)

Customer Service

4.9 (23)

## Compass alternatives

Highest Rated

[4.7 (486)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Blended Learning

Supports learning paths that combine in-person classes with online/virtual courses

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Compass 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track visitors'/audience's responses across web pages and other optimized content

Supports learning paths that combine in-person classes with online/virtual courses

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Interprets what a user is doing based on context and helps guide them through the process.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Establish guidelines about how much and what kind of data can be stored in the repository

Store and organize documents in a centralized system

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Organize and track educational activities

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Guide new users to understand and become proficient in using a product or service

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

FREE

$0.00

It includes:

-   Upto 300 unique active users per month
-   1000 assists
-   3 guides/walkthroughs
-   3 knowledge articles
-   3 documents
-   Custom Themes

STANDARD

$120.00

Flat Rate,Per Month

It includes:

-   Upto 3000 unique active users per month
-   10000 assists
-   50 guides/walkthroughs
-   50 knowledge articles
-   50 documents
-   Custom Themes
-   Automatic Triggers

ADVANCED

$450.00

Flat Rate,Per Month

It includes:

-   Upto 15000 unique active users per month
-   50000 assists
-   Unlimited guides/walkthroughs
-   Unlimited Knowledge articles
-   Unlimited Documents
-   Custom Themes
-   Automatic Triggers
-   Priority Support

ENTERPRISE

$450.00

Flat Rate,Per Month

It includes:

-   Upto 15000+ unique active users per month
-   50000+ assists
-   Unlimited guides/walkthroughs
-   Unlimited Knowledge articles
-   Unlimited Documents
-   Custom Themes
-   Automatic Triggers
-   Priority Support

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)