# CCC.uno Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CCC.uno Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10024724/CCC-uno

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# 

 CCC.uno Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CCC.uno

## What is CCC.uno?

CCC.uno is a contact center software for debt collection agencies. The platform integrates tools to help maximize promise-to-pay rates and improve portfolio recovery. It provides phone system technology with anti-block features. Key capabilities include software and multi-carrier telephony to increase contact rates.

## What is CCC.uno used for?

[Call Center](https://www.capterra.com/call-center-software/)[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for CCC.uno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.layer7.mx/&name=CCC.uno)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CCC.uno

5.0 (1)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (855)

Value For Money

5.0 (1)

Value For Money

4.5 (767)

Customer Service

5.0 (1)

Customer Service

4.6 (786)

## CCC.uno alternatives

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

Call Center Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

IVR

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Outbound Call Center

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A call center that primarily makes calls, typically sales focused

API

Application programming interface that allows for integration with other systems/databases

CCC.uno 20 features

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Identify the number and contact information of a caller before answering the phone

Assembly of graphs and charts for visualizing and tracking statistics/metrics

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Transmit voice and other information digitally

A call center that primarily makes calls, typically sales focused

System calls multiple numbers at once and connects the agent to the first number that answers

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KE

Kars E.

Comunicóloga

Computer Software

### "CCC es la plataforma que facilita la creación de campañas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2025

Es una plataforma en la web que facilita la creación de campañas, tiene muchas opciones de configuración para que tú mismo programes y controles la velocidad, asignación y supervises la gestión de llamadas. Puedes crear muchos usuarios sin que te cobren un costo extra, y estar al pendiente de tu límite de crédito. Me gusta su variedad de campañas, puedes enviar audio mensajes, personalizarlos, escribir SMS y mucho más.

Pros

¡Es una plataforma muy intuitiva! Su interfaz es amigable, es fácil navegar para encontrar tus historiales de llamadas y crear campañas.

Cons

Que tarda en conectar mis llamadas cuando la conexión es inestable o falla, sé que es una plataforma en la web, y que ellos no nos proporcionan el internet, pero eso puede alentar mi campaña.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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