--- title: "RingQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RingQ Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10024893/RingQ/" page_type: "product" language: "en" --- # RingQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RingQ ## What is RingQ? RingQ is a cloud-based PBX software designed to enhance customer interactions. It includes call center and hotel PBX features for businesses of any size. The platform offers website live chat powered by ChatGPT, smartphone VoIP apps, and CRM integrations for seamless data management. RingQ's IVR and call routing efficiently manage calls, while wallboard and queue management tools boost productivity. Advanced call reporting, predictive dialer, and wrap-up code functionalities provide insights and optimize workflows. ## What is RingQ used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RingQ?[Manage this product listing](https://www.g2.com/products/ringq/claim_requests/new?auto=true) ## RingQ Overview Updated September 2026 AI summary RingQ provides businesses with cloud-based PBX and contact center capabilities, supporting call management, routing, recording, and real-time analytics across devices and platforms. Designed for organizations of all sizes, it features collaboration tools, customizable reporting, and integrations, with optional enhancements like video conferencing and computer telephony integration to address diverse communication needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RingQ 4.0 (1) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $150 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (467) Value For Money 4.0 (1) Value For Money 4.3 (308) Customer Service 4.0 (1) Customer Service 4.1 (339) ## RingQ alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) ## FAQs about RingQ Overview ### What company size and specific industries is RingQ built for? RingQ is designed for channel partners, managed service providers, distributors, large enterprises, and contact centers that need a flexible cloud communication solution. It fits organizations of different sizes, from service providers and channel businesses to larger corporate teams and customer support operations. Features and Usability ### What are the key features of RingQ? RingQ offers call center management tools such as automatic call distribution, call routing, queue management, call monitoring, and call recording. It also includes IVR, predictive dialer, voicemail, callback scheduling, and real-time analytics, plus CRM, live chat, video conferencing, role-based permissions, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? RingQ starts at $150 per month for the Enterprise Single-Tenant plan, which includes 10 users/extensions, up to 3 devices, 1 DID, 2 voice channels per DID, unlimited user teams, up to 5 ring queues, and 5 GB of recording storage. Domestic and international calls are metered, and a free trial is available. Integrations ### Which third-party tools and platforms does RingQ integrate with? RingQ integrates with 10 third-party tools and platforms, including CRM and support systems such as Salesforce Customer360, Microsoft Dynamics 365 Business Central tegossuite, Dynamics 365 Customer Voice, Zoho CRM, Zoho Desk, Zendesk Sell, Zendesk Suite, Odoo, Cliniko, and Autodesk CFD. Getting Started and Support ### What training and onboarding options does RingQ offer? RingQ provides webinars, documentation, and videos to help teams get started. Webinars offer live, guided instruction, documentation gives written reference material for setup and feature review, and videos support self-paced learning through visual walkthroughs of product tasks and functions. Getting Started and Support ### What customer support options does RingQ offer? RingQ provides Email/Help Desk, a Knowledge Base, and Chat for customer support. Because no reviewer feedback on support is available, user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 181 Cloud PBX reviews Capterra data shows that buyers of Cloud PBX rank the following features as their top priorities: - **Call Routing** (**59%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**45%**) RingQ supports all three features that reviewers rate most highly: **Call Routing**, **Communication Management**, and **Caller ID**. Together, these capabilities help businesses direct calls to the right person faster, manage conversations across channels more effectively, and identify incoming callers with more context, allowing teams to respond quickly and deliver more consistent customer service. Mobile Access 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Automatic Call Distribution 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Computer Telephony Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports For Cloud Phone Systems 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important For Cloud-based phone system that sends and receives calls via the internet. RingQ 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10024893/RingQ/pricing/) Enterprise Single-Tenant $150.00 Flat Rate,Per Month It includes: - softphone - mobile apps - iOS app - Android app - customizations - CRM integrations - call reports - call management - wallboard - web app - IVR - call queues - ring groups Enterprise Multi-Tenant PER USE Contact vendor for details It includes: - 75 Instances / Server - Unlimited Messages - Auto Dialer - IaaS - PaaS - External AI Provider - Salesforce CTI Dialer Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Cliniko](https://www.capterra.com/p/180878/Cliniko/)[ Autodesk CFD](https://www.capterra.com/p/255146/Autodesk-CFD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SA Saguira A. IT Tech Support Telecommunications ### "Accessible to everyone " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 14, 2024 It can be easily use by everyone and there are so many functions or options to choose if the user want to do other ways to communicate with other people like video call, chat and voice call only. Pros User friendly, easy to access, and it is working very well, it has a free trial to experience the app. Cons There is some minimal bugs in the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2024 Thanks for taking the time to review RingQ. Happy to hear you're enjoying the RingQ app and platform. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.