--- title: "APN InTouch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about APN InTouch Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10024915/APN-InTouch/" page_type: "product" language: "en" --- # APN InTouch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) APN InTouch ## What is APN InTouch? APN InTouch transforms enterprise contact management through an innovative agentless approach. Our platform leverages native mobile device mechanisms to centralize and synchronize contact data across your organization without additional software installation. The system intelligently manages employee offboarding while maintaining the highest security standards. What sets us apart is seamless contact synchronization combined with advanced privacy protection. APN InTouch addresses critical challenges: contact decentralization, unreliable data updates, and secure offboarding processes. The platform excels in medium and large organizations where precise contact management directly impacts operational efficiency. Experience effortless contact management with automated updates, reliable synchronization, and enterprise-grade security - all through a single, intuitive platform. ## What is APN InTouch used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €17.86 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for APN InTouch?[Manage this product listing](https://www.g2.com/products/apn-intouch/claim_requests/new?auto=true) ## APN InTouch Overview Updated September 2026 AI summary APN InTouch is a contact management solution for organizations of all sizes seeking centralized control over contact records. It offers a contact database, customizable fields, data import/export, interaction tracking, and shared contacts for team collaboration. Deployable via cloud or Windows, it features integration with Microsoft 365 and supports onboarding through in-person training, webinars, and documentation. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### APN InTouch 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €17.86 Per User, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (14,042) Value For Money 5.0 (1) Value For Money 4.3 (10,342) Customer Service 5.0 (1) Customer Service 4.4 (9,282) ## APN InTouch alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) ## FAQs about APN InTouch Overview ### What company size and specific industries is APN InTouch built for? APN InTouch is designed for enterprise organizations that need contact management with automatic synchronization, agentless security, and mobile integration. The vendor description does not name specific industries, so the clearest fit is large businesses that manage contacts across connected devices and need centralized control. Features and Usability ### What are the key features of APN InTouch? APN InTouch offers contact database and contact management tools for storing and organizing records, plus customizable fields for tailored data entry. It includes data import/export and data synchronization for updating information across systems, along with interaction tracking, search/filter, offline access, and shared contacts for team access. Integrations ### Which third-party tools and platforms does APN InTouch integrate with? APN InTouch integrates with Microsoft 365. Getting Started and Support ### What training and onboarding options does APN InTouch offer? APN InTouch provides in-person training, webinars, and documentation to help teams get started. In-person training supports guided setup and direct instruction, webinars offer live online learning, and documentation gives written reference material for self-paced review and feature guidance. Getting Started and Support ### What customer support options does APN InTouch offer? APN InTouch provides Email/Help Desk and FAQ/Forum support channels. These options give users a direct way to ask for help and a self-service place to find answers. No reviewer feedback about support experience is available, so claims about response speed or helpfulness cannot be made. ## Features AI summary Based on 4,004 CRM reviews Capterra reviewers highlight these as the features buyers value most when choosing contact management software: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) APN InTouch includes **Contact Database** and **Search/Filter**, so teams can store contact details in one place and quickly find the right records when they need them. However, it does not offer **CRM**. Instead, it provides **Data Import/Export** (**45%**), which helps businesses move contact information in and out of the system more easily. Together, these features help businesses keep records organized, improve access to customer information, and support faster day-to-day work. Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Interaction Tracking Track interaction history by documenting conversations for contacts Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria APN InTouch 7 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Contacts: Share contacts with other applications like Gmail and CRM --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) 1-100 Users €17.86 Per User,Per Year 101-250 Users €13.80 Per User,Per Year 251-500 Users €11.25 Per User,Per Year 501-750 Users €9.49 Per User,Per Year 751-1000 Users €7.74 Per User,Per Year 1001-2000 Users €4.55 Per User,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Dhruv S. Lead advance field service technician Mechanical or Industrial Engineering ### "APN - Lead Technician review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 Overall it was easy to use. Can collaborate with different departments, finance ordering parts and work order management. The network is also very great. Contact management is also great. You can get emails and update phone numbers and links. Pros Value for money cheaper than other softwares. Customer support is pretty quick and efficient. Much recommended for big organizations. Less marketing emails and more useful contains and updates available every quarterly. Cons Need to reload the page every 15 minutes if there is no activity and also need to save the bookmark in order to open the page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.