# CueBox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CueBox Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/10024961/CueBox --- # CueBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CueBox ## What is CueBox? CueBox is an all-in-one software for performing arts and cultural organizations. The integrated platform combines ticketing, donor management, fundraising, analytics, CRM, subscriptions, memberships, merchandise, and mobile experiences. This helps these organizations grow their audience and donor base. Key features include a 360-degree view of patrons and donors, data migration service, training and support, and an intuitive interface. The software is designed by leaders in both the arts and technology to be easy-to-use. ## What is CueBox used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CueBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getcuebox.com/&name=CueBox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CueBox 5.0 (2) VS. [4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,761) Value For Money 4.5 (2) Value For Money 4.9 (3,544) Customer Service 5.0 (2) Customer Service 4.9 (3,275) ## CueBox alternatives Highest Rated [4.9 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) [4.7 (88)](https://www.capterra.com/p/276686/ON-THE-STAGE/reviews/) Starting price $0.85 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276686/ON-THE-STAGE/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Onsite Ticketing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows event organizers to sell and manage tickets directly on-site Reserved Seating 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Attendance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Barcode/Ticket Scanning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases CueBox 50 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and interpret campaign performance metrics View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Create and send email blasts/campaigns Schedule and manage the logistics of activities and other gatherings Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Allowing users to order, pay for, obtain, and validate tickets using mobile devices Create new forms and/or use ready-made online form templates Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Track commitments to donate in the future Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Upload, track, and submit receipts in a central database Manage and track recurring gifts Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Includes all operations and activities associated with a physical space or location that is used for hosting events Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Amy W. Executive Director Non-Profit Organization Management ### "CueBox - the Next Generation of Ticketing Sytems is Here!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2025 I cannot say enough good things about CueBox - it has been a great choice for our organization and has improved our patron experience. Pros CueBox is an incredibly easy to use system for our staff and our patrons. It has increased productivity and our number of donors. Cons It is still an emerging system, so new capabilities are being added all the time - this means sometimes we are eager to see them roll out when they come! Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) the patron experience was clunky, their customer service was not helpful, we could not move MailChimp data back into the system, and the scanners never worked. Alternatives considered [Spektrix](https://www.capterra.com/p/89233/Spektrix/) Reasons for choosing CueBox We felt CueBox was a better fit for our needs and a better patron experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Martha B. Executive Director Performing Arts ### "CueBox is a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 CueBox makes building shows and packages easy and I love that I can copy links and QR codes. It is also easy to share the links with our webmaster. (Our previous software required downloading code to put links on the website.) Customer support is stellar! Both in response times but also in listening to suggestions and rolling out new features. The CRM makes it easy to track patron sales and donations. Pros The patron experience is so simple that more patrons are purchasing tickets online and not calling the office for assistance saying they gave up trying to do it themselves. CueBox makes add-ons easy and we do see patrons using that option to make donations. A 50% increase in add-on donations compared to our previous software. We appreciate all of the reporting options as we were able to increase our sales per ticket by analyzing data and changing our seat map without changing pricing. (An increase of $0.45-0.90 per ticket per show.) Cons Not much to say here! Customer support is so responsive that questions are answered quickly and suggestions often lead to the rollout of new features. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) Lack of ease in contacting customer support. Massive amounts of information on each page with very small font making it difficult for staff to use. The patron experience was clunky, with many clicks to get to the payment screen. Building shows was nightmarish. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)