--- title: "CueBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CueBox Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/10024961/CueBox/" page_type: "product" language: "en" --- # CueBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CueBox ## What is CueBox? CueBox is an all-in-one software for performing arts and cultural organizations. The integrated platform combines ticketing, donor management, fundraising, analytics, CRM, subscriptions, memberships, merchandise, and mobile experiences. This helps these organizations grow their audience and donor base. Key features include a 360-degree view of patrons and donors, data migration service, training and support, and an intuitive interface. The software is designed by leaders in both the arts and technology to be easy-to-use. ## What is CueBox used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CueBox?[Manage this product listing](https://www.g2.com/products/cuebox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CueBox 5.0 (2) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,821) Value For Money 4.5 (2) Value For Money 4.9 (3,595) Customer Service 5.0 (2) Customer Service 4.9 (3,324) ## CueBox alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [On The Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) [4.7 (92)](https://www.capterra.com/p/276686/ON-THE-STAGE/reviews/) Starting price $0.85 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276686/ON-THE-STAGE/) ## FAQs about CueBox Overview ### What company size and specific industries is CueBox built for? CueBox is designed for performing arts organizations, performing arts centers, cultural organizations, and nonprofit organizations. It is best suited to groups in the arts and culture sector rather than a specific company size, serving organizations that manage performances, events, and related operations. Features and Usability ### What are the key features of CueBox? CueBox includes event management, membership management, and venue management for organizing operations, plus online ticketing, onsite ticketing, reserved seating, and seating maps for admissions. It also offers donor management, recurring giving, pledge management, billing and invoicing, payment processing, access controls, customizable forms, and reporting and analytics. Getting Started and Support ### What training and onboarding options does CueBox offer? CueBox provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does CueBox offer? CueBox provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback about support available, the user experience cannot be characterized from catalog data alone, but the channel list indicates multiple ways to seek help and self-service information. ## Features AI summary Based on 3,861 Fundraising reviews According to Capterra reviewers, these are the ticketing features buyers prioritize most when evaluating a solution: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) CueBox includes other ticketing capabilities that reviewers also consider important, such as **Ticket Reservations** (**59%**). This feature helps businesses manage seat holds and booking requests more efficiently, providing teams with better control over availability and customer demand. Onsite Ticketing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows event organizers to sell and manage tickets directly on-site Reserved Seating 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Attendance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Barcode/Ticket Scanning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases CueBox 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Analytics: Track and interpret campaign performance metrics - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Forms: Create new forms and/or use ready-made online form templates - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Amy W. Executive Director Non-Profit Organization Management ### "CueBox - the Next Generation of Ticketing Sytems is Here!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2025 I cannot say enough good things about CueBox - it has been a great choice for our organization and has improved our patron experience. Pros CueBox is an incredibly easy to use system for our staff and our patrons. It has increased productivity and our number of donors. Cons It is still an emerging system, so new capabilities are being added all the time - this means sometimes we are eager to see them roll out when they come! Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) the patron experience was clunky, their customer service was not helpful, we could not move MailChimp data back into the system, and the scanners never worked. Alternatives considered [Spektrix](https://www.capterra.com/p/89233/Spektrix/) Reasons for choosing CueBox We felt CueBox was a better fit for our needs and a better patron experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MB Martha B. Executive Director Performing Arts ### "CueBox is a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 CueBox makes building shows and packages easy and I love that I can copy links and QR codes. It is also easy to share the links with our webmaster. (Our previous software required downloading code to put links on the website.) Customer support is stellar! Both in response times but also in listening to suggestions and rolling out new features. The CRM makes it easy to track patron sales and donations. Pros The patron experience is so simple that more patrons are purchasing tickets online and not calling the office for assistance saying they gave up trying to do it themselves. CueBox makes add-ons easy and we do see patrons using that option to make donations. A 50% increase in add-on donations compared to our previous software. We appreciate all of the reporting options as we were able to increase our sales per ticket by analyzing data and changing our seat map without changing pricing. (An increase of $0.45-0.90 per ticket per show.) Cons Not much to say here! Customer support is so responsive that questions are answered quickly and suggestions often lead to the rollout of new features. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) Lack of ease in contacting customer support. Massive amounts of information on each page with very small font making it difficult for staff to use. The patron experience was clunky, with many clicks to get to the payment screen. Building shows was nightmarish. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.