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Viva.com is Europe’s first acquirer, supporting payments across 24 countries and over 1,165 devices. With its viva.com terminal app and viva.com Smart Checkout, viva.com offers a robust omnichannel solution that simplifies payment processing for both online and in-person transactions. This system enhances business operations, elevates the customer experience, and drives sales growth. The viva.com Smart Checkout is an online checkout solution that offers increased conversion up to 21%, and is continually self-updated, getting better and smarter over time. Integration is a breeze, requiring no coding skills from merchants. With advanced fraud protection powered by Machine Learning and strict adherence to regulatory standards like PSD2, SCA/3DS, and PCI, Smart Checkout ensures top-notch security. Merchants can expand their payment options to include all major credit and debit cards.
Provider
VIVA PAYMENTS
Located In
Greece
Foundation
2010
Deployment
Cloud, SaaS, Web-Based
Training
Documentation
Support
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat
Viva.com supports businesses of all sizes, from solo entrepreneurs to large enterprises, across industries like retail, e-commerce, hospitality, and professional services, helping them grow.
Content Source: viva.com Smart Checkout
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viva.com Smart Checkout Reviews
"Good starting point for people selling CBD in Europe"
Overall: Overall I would still argue that it is a valid payment provider that does almost everything you wish for. With the price increase and customer service decrease, I am however struggling to recommend it to anyone outside the CBD industry.
Pros: Viva Payments is the go-to for people who are just starting out with selling CBD products in Europe. The customer support was incredibly helpful and kind. It was always a pleasure working with them.
Cons: In the summer of 2024 they implemented a monthly fee of 5€ for using their service. This does not seem like a lot but for people just starting out it is still something that is cutting into the margins immensely. Another thing that happened was that at the same time their customer service decreased immensely which is a pity, as this was the best one that I have ever received....