# viva.com Smart Checkout Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about viva.com Smart Checkout Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/10025013/viva-com-Smart-Checkout

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# 

 viva.com Smart Checkout Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

viva.com Smart Checkout

## What is viva.com Smart Checkout?

Viva.com is Europe’s first acquirer, supporting payments across 24 countries and over 1,165 devices. With its viva.com terminal app and viva.com Smart Checkout, viva.com offers a robust omnichannel solution that simplifies payment processing for both online and in-person transactions. This system enhances business operations, elevates the customer experience, and drives sales growth. The viva.com Smart Checkout is an online checkout solution that offers increased conversion up to 21%, and is continually self-updated, getting better and smarter over time. Integration is a breeze, requiring no coding skills from merchants. With advanced fraud protection powered by Machine Learning and strict adherence to regulatory standards like PSD2, SCA/3DS, and PCI, Smart Checkout ensures top-notch security. Merchants can expand their payment options to include all major credit and debit cards.

## What is viva.com Smart Checkout used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for viva.com Smart Checkout?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.viva.com/en-eu&name=viva.com Smart Checkout)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### viva.com Smart Checkout

3.0 (1)

VS.

[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

Contact vendor

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (3,639)

Value For Money

3.0 (1)

Value For Money

4.6 (3,251)

Customer Service

2.0 (1)

Customer Service

4.6 (3,269)

## viva.com Smart Checkout alternatives

Highest Rated

[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about viva.com Smart Checkout

Overview

### What company size and specific industries is viva.com Smart Checkout built for?

viva.com Smart Checkout is designed for businesses of all sizes, from solo entrepreneurs and small companies to large enterprises. It is built for organizations in retail, e-commerce, hospitality, and professional services that need a payment checkout solution suited to a range of operational needs.

Features and Usability

### What are the key features of viva.com Smart Checkout?

viva.com Smart Checkout offers API access, payment gateway integration, and eCommerce integration for online, in-person, and mobile payments. Core features include debit/credit card processing, digital wallet payments, recurring/subscription billing, partial payments, multi-currency support, payment links, transaction monitoring, reporting/analytics, and PCI compliance.

Getting Started and Support

### What training and onboarding options does viva.com Smart Checkout offer?

viva.com Smart Checkout provides documentation to support team training and onboarding. Documentation gives users written reference material for reviewing setup steps, checking product details, and finding guidance when needed. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does viva.com Smart Checkout offer?

viva.com Smart Checkout provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. No reviewer feedback is available about support quality, response times, or common issues, so support experience details cannot be described beyond the listed contact options.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

eCommerce Integration

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrates with eCommerce systems

Expense Tracking

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Partial Payments

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allow customers to make a partial payment on an invoice and track remaining debt

Real-Time Data

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

viva.com Smart Checkout 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Allows customers to check out with wallet payment methods that digitally store credit and debit cards

Integrates with eCommerce systems

Monitor and record expenses such as purchases or charges incurred

Transactions that typically involve face-to-face interactions between the payer and the payee

Clients can submit payments via mobile devices

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Integrates with point of sale (POS) systems

Receive data and information in real time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Track the status over time for a request, process, asset, or transaction

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

2.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (1)

2.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NM

Niklas M.

Owner

Health, Wellness and Fitness

### "Good starting point for people selling CBD in Europe"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 17, 2024

Overall I would still argue that it is a valid payment provider that does almost everything you wish for. With the price increase and customer service decrease, I am however struggling to recommend it to anyone outside the CBD industry.

Pros

Viva Payments is the go-to for people who are just starting out with selling CBD products in Europe. The customer support was incredibly helpful and kind. It was always a pleasure working with them.

Cons

In the summer of 2024 they implemented a monthly fee of 5€ for using their service. This does not seem like a lot but for people just starting out it is still something that is cutting into the margins immensely. Another thing that happened was that at the same time their customer service decreased immensely which is a pity, as this was the best one that I have ever received....

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Shopify does not allow CBD payment processing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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