--- title: "viva.com Smart Checkout Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about viva.com Smart Checkout Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/10025013/viva-com-Smart-Checkout/" page_type: "product" language: "en" --- # viva.com Smart Checkout Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) viva.com Smart Checkout ## What is viva.com Smart Checkout? Viva.com is Europe’s first acquirer, supporting payments across 24 countries and over 1,165 devices. With its viva.com terminal app and viva.com Smart Checkout, viva.com offers a robust omnichannel solution that simplifies payment processing for both online and in-person transactions. This system enhances business operations, elevates the customer experience, and drives sales growth. The viva.com Smart Checkout is an online checkout solution that offers increased conversion up to 21%, and is continually self-updated, getting better and smarter over time. Integration is a breeze, requiring no coding skills from merchants. With advanced fraud protection powered by Machine Learning and strict adherence to regulatory standards like PSD2, SCA/3DS, and PCI, Smart Checkout ensures top-notch security. Merchants can expand their payment options to include all major credit and debit cards. ## What is viva.com Smart Checkout used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## viva.com Smart Checkout Overview Updated September 2026 AI summary viva.com Smart Checkout offers payment processing solutions for businesses of all sizes, supporting debit and credit card transactions, online and in-person payments, and recurring billing. It includes fraud prevention, PCI compliance, and reporting tools, with optional capabilities like digital wallet payments, API access, and customizable branding. The software is delivered as a cloud-based, web-accessible service. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### viva.com Smart Checkout 3.0 (1) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (26,641) Value For Money 3.0 (1) Value For Money 4.6 (20,480) Customer Service 2.0 (1) Customer Service 4.6 (20,738) ## viva.com Smart Checkout alternatives [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) ## FAQs about viva.com Smart Checkout Overview ### What company size and specific industries is viva.com Smart Checkout built for? viva.com Smart Checkout is designed for businesses of all sizes, from solo entrepreneurs and small companies to large enterprises. It is built for retail, e-commerce, hospitality, and professional services organizations that need a checkout solution suited to their sales and payment needs. Features and Usability ### What are the key features of viva.com Smart Checkout? viva.com Smart Checkout offers API access, payment gateway integration, and eCommerce integration for online transactions. Core payment features include debit/credit card processing, digital wallet payments, mobile payments, in-person payments, recurring/subscription billing, partial payments, multi-currency support, payment links, fraud prevention, PCI compliance, and reporting/analytics. Getting Started and Support ### What training and onboarding options does viva.com Smart Checkout offer? viva.com Smart Checkout provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of product details, configuration steps, and feature information without requiring live instruction or video-based training. Getting Started and Support ### What customer support options does viva.com Smart Checkout offer? viva.com Smart Checkout provides email/help desk support, FAQ/forum resources, 24/7 live rep assistance, and chat. No reviewer feedback about support is available, so support quality, response times, and common user frustrations cannot be summarized from customer experiences. ## Features AI summary Based on 17,640 Payment Processing reviews Not all payment processing products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) viva.com Smart Checkout supports **Data Security** and **Online Payments**, helping businesses protect transaction information and accept payments through digital channels. However, it does not include **Mobile Access**. Instead, it offers **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), which give teams added protection against risky transactions, support common card-based purchases, and let customers pay from mobile devices, helping businesses process payments securely and serve buyers across more sales touchpoints. eCommerce Integration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrates with eCommerce systems Expense Tracking 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Partial Payments 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allow customers to make a partial payment on an invoice and track remaining debt Real-Time Data 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges viva.com Smart Checkout 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Branding: Add customized logos and colors to align with company branding - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - eCommerce Integration: Integrates with eCommerce systems - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) ### Starting price Free trial not available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent NM Niklas M. Owner Health, Wellness and Fitness ### "Good starting point for people selling CBD in Europe" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 17, 2024 Overall I would still argue that it is a valid payment provider that does almost everything you wish for. With the price increase and customer service decrease, I am however struggling to recommend it to anyone outside the CBD industry. Pros Viva Payments is the go-to for people who are just starting out with selling CBD products in Europe. The customer support was incredibly helpful and kind. It was always a pleasure working with them. Cons In the summer of 2024 they implemented a monthly fee of 5€ for using their service. This does not seem like a lot but for people just starting out it is still something that is cutting into the margins immensely. Another thing that happened was that at the same time their customer service decreased immensely which is a pity, as this was the best one that I have ever received.... Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify does not allow CBD payment processing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.