---
title: "viva.com Smart Checkout Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about viva.com Smart Checkout Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more."
source_url: "https://www.capterra.com/p/10025013/viva-com-Smart-Checkout/"
page_type: "product"
language: "en"
publication_date: "2026-11-08"
---

# 

 viva.com Smart Checkout Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

viva.com Smart Checkout

## What is viva.com Smart Checkout?

Viva.com is Europe’s first acquirer, supporting payments across 24 countries and over 1,165 devices. With its viva.com terminal app and viva.com Smart Checkout, viva.com offers a robust omnichannel solution that simplifies payment processing for both online and in-person transactions. This system enhances business operations, elevates the customer experience, and drives sales growth. The viva.com Smart Checkout is an online checkout solution that offers increased conversion up to 21%, and is continually self-updated, getting better and smarter over time. Integration is a breeze, requiring no coding skills from merchants. With advanced fraud protection powered by Machine Learning and strict adherence to regulatory standards like PSD2, SCA/3DS, and PCI, Smart Checkout ensures top-notch security. Merchants can expand their payment options to include all major credit and debit cards.

## What is viva.com Smart Checkout used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for viva.com Smart Checkout?[Manage this product listing](https://www.g2.com/products/viva-com-viva-com-smart-checkout/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### viva.com Smart Checkout

3.0 (1)

VS.

[4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.5 (26,808)

Value For Money

3.0 (1)

Value For Money

4.3 (20,625)

Customer Service

2.0 (1)

Customer Service

4.2 (20,883)

## viva.com Smart Checkout alternatives

[4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,830)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

## FAQs about viva.com Smart Checkout

Overview

### What company size and specific industries is viva.com Smart Checkout built for?

viva.com Smart Checkout is designed for businesses of all sizes, from solo entrepreneurs and small businesses to large enterprises. It suits companies in retail, e-commerce, hospitality, and professional services that need a checkout solution for selling products or services across different business models.

Features and Usability

### What are the key features of viva.com Smart Checkout?

viva.com Smart Checkout offers online payments, in-person payments, mobile payments, and debit/credit card processing, along with digital wallet payments and multiple payment options. It also includes recurring/subscription billing, partial payments, multi-currency support, payment links, payment gateway integration, POS integration, reporting/analytics, and payment fraud prevention.

Getting Started and Support

### What training and onboarding options does viva.com Smart Checkout offer?

viva.com Smart Checkout provides documentation to help teams get started. This written material can support self-paced reference for setup steps, feature explanations, and ongoing checks during onboarding and early use.

Getting Started and Support

### What customer support options does viva.com Smart Checkout offer?

viva.com Smart Checkout provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. No reviewer feedback on support is available in the catalog, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided data.

## Features

AI summary

Based on 17,640 Payment Processing reviews

Not all payment processing products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

viva.com Smart Checkout supports **Data Security** and **Online Payments**, helping businesses protect transaction information and accept payments through digital channels. However, it does not include **Mobile Access**. Instead, it offers **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), which give teams added protection against risky transactions, support common card-based purchases, and let customers pay from mobile devices, helping businesses process payments securely and serve buyers across more sales touchpoints.

eCommerce Integration

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrates with eCommerce systems

Expense Tracking

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Partial Payments

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allow customers to make a partial payment on an invoice and track remaining debt

Real-Time Data

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

viva.com Smart Checkout 25 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Security: Protect sensitive data for digital privacy
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards
- eCommerce Integration: Integrates with eCommerce systems
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Payments: Accept and process online payment transactions
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Links: Send clickable links via text or email to collect payments from customers
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Real-Time Data: Receive data and information in real time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities

---

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

2.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (1)

2.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

OW

Owner

Owner

Used the software for: Less than 1 year

### "Good starting point for people selling CBD in Europe"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 25, 2024

Overall I would still argue that it is a valid payment provider that does almost everything you wish for. With the price increase and customer service decrease, I am however struggling to recommend it to anyone outside the CBD industry.

Pros

Viva Payments is the go-to for people who are just starting out with selling CBD products in Europe. The customer support was incredibly helpful and kind. It was always a pleasure working with them.

Cons

In the summer of 2024 they implemented a monthly fee of 5€ for using their service. This does not seem like a lot but for people just starting out it is still something that is cutting into the margins immensely. Another thing that happened was that at the same time their customer service decreased immensely which is a pity, as this was the best one that I have ever received....

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