# Page 2 | LogicalDOC Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is LogicalDOC the right Document Version Control solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100251/LogicalDOC/reviews --- LogicalDOC 4.5 (93) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of LogicalDOC ## Showing most helpful reviews Showing 26-50 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Anja L. Geschäftsführung Wholesale Used the software for: 1-2 years ### "LogicalDoc - sehr empfehlenswertes DMS" November 13, 2024 5.0 durchweg positiv; alle Mitarbeiter arbeiten mit LogicalDoc; sinnvolle Ablage; gute Suchmöglichkeiten; Automatisierungen erleichtern Abläufe ungemein Pros Intuitive Bedienung, klare Strukturierung; eigene Struktur im System möglich; Automatisierungen möglich Cons Dockerapplikation ist etwas speziell; man muss sich damit erst beschäftigen. Aber es funktioniert reibungslos Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[TOPIX](https://www.capterra.com/p/181439/TOPIX/) Reason for choosing LogicalDOC Preis-Leistungsverhältnis; Einfachheit der Bedienung Review Source BD Benjamin D. Leitung IT Medical Devices Used the software for: 2+ years ### "Gutes Programm mit gutem Support" October 21, 2024 5.0 Pros Sehr guter Support. Leicht bedienbare Suchfunktionen Cons Es gibt nicht wirklich was, was mir nicht gefällt Review Source Response from LogicalDOC October 28, 2024 Thanks for your review, Benjamin! As you will see from the news on the LogicalDOC website (https://www.logicaldoc.com/news), we work every day to add new features. In fact, important new functionalities on the document editing and Audit front will be in the next release. Your feedback, as well as that of our other customers, is invaluable. It's what drives us to keep improving and innovating. SR Susan R. Operations Manager Medical Devices Used the software for: 2+ years ### "LogicalDoc - Powerful System File Management" June 27, 2022 5.0 This system is so easy to use and maintain. The price point is excellent since we are a smaller company and need to be mindful of the cost. It provides a lot of features for the price and does exactly what we need at this point in time. Pros LogicalDoc is very intuitive to use - it can look like the file system used on a PC. However, it has powerful document management tools so that you can exactly who is accessing documents at any time. It is especially easy to preview a document and see the contents without downloading. Another very powerful tool is the "Edit with Office" feature. Any Microsoft office document can be edited directly within the software with using the "checkin - checkout" feature which saves valuable time since downloading and uploading can be avoided and you can go right to work. Document access can easily limit access to documents and the system clearly shows who has accessed documents. Cons The workflow tool is a little difficult to program, in my opinion. Since I am a non-techie and our company has limited tech support, it was time-consuming for me to set up the workflows we use. The documentation provided is typical for software - it explains how to set up the system but not best practice on using the various features. The LogicalDoc team did provide some companies who were using the system so that I could connect with them. That helped somewhat. Reason for choosing LogicalDOC We reviewed several other products but LogicalDoc provided the features we needed at a great price. Other systems had more features that we did not need at a much higher price. Review Source LJE Luis JAvier E. CIO Religious Institutions Used the software for: 2+ years ### "mejorando el producto" June 21, 2022 5.0 Uso de papel. Velocidad en la tramitación de expedientes Pros Las búsquedas son muy buenas. Es muy versátil. La automatización que simplifica el trabajo al usuario. No es fácil de usar para un usuario medio. Es poco intuitivo. Cons Documentación sobre la manera de aplicar la automatización. Explicación de los mensajes del historial de sucesos. Personalización de las columnas de flujos de trabajo en concreto "Tareas asignadas a usted". Escasa documentación sobre los eventos de calendario. Reason for choosing LogicalDOC Porque se adaptaba mejor a nuestras necesidades. Review Source GP Gail P. Document Management Specialist Management Consulting Used the software for: 2+ years ### "Easy to implement and use" March 19, 2019 5.0 Overall, tech support is very good addressing issues when they arise, but we have had very few issues with our installation and we love the product! Since we have a lot of documents and especially emails to file daily by several people, this product fulfills the requirement of being easy to use and maintain. Product support of the technical aspect of the database is always quickly addressed, but I feel there are many more features of the software I could be using but am not able to determine how to use them or in what situation to use them (I am NOT a tech-oriented person!), but that seems typical with many softwares. Since we are a small company, we are unable to spend a lot on individualized product training but I would love to attend a user conference and network with other users. The company has provided some user references to contact but I have not had any luck in having contacts return my calls. Pros My co-workers loved that it looks like a typical folder filing system. I personally love the add-ons that allow filing directly to the database from Microsoft products (Outlook, Excel, word etc.) and the "edit with Office" feature. It's very easy to set implement and easy to use. It addresses our concerns for data privacy since we have our own cloud version maintained by LogicalDoc at a VERY affordable price. Cons I would like to have the option to file Acrobat pdfs directly to the database similar to Microsoft products. I feel that product documentation could be more robust and I have needed to create my own user initial set-up and training documentation to enable users to utilize the system without my intervention. Review Source ZHH Zakir Hussain H. CEO Computer Software Used the software for: 2+ years ### "LogicalDoc Experience" June 14, 2022 4.0 The Product is Good but the policy for partners in selling product is not as per standard, like they don't refer the cases to partners they directly deal with them where in other partnership every query is referred to Partners from where it comes. Pros The product is easy to install, use and manage. It has builten workflow module with good features Cons Input Forms is very simple No GUI interface available. Multi Record Entry is Very difficult as every single cell need to be entered instead of Row. Reason for choosing LogicalDOC Logicaldoc is platform independent where the File hold is Microsoft product mostly problems in configuration Review Source MG Matthew G. IT Manager Mining & Metals Used the software for: 2+ years ### "LogicalDoc - Transition to paperless! " June 15, 2022 5.0 Great support when required, very easy to use Pros We loved how advanced the OCR in logicaldoc is and the fact we can mount external SMB shares Cons The indexing sometimes stops working and we need to contact support, but this may be due to we are using the appliance install Reason for choosing LogicalDOC Pricing Review Source BL Baasandorj L. Head of IT Mining & Metals Used the software for: 2+ years ### "Not really satisfied with the customer support level" June 15, 2022 2.0 Have not been able to fully utilize the system. Not really satisfied with the customer support. Pros Electronic archive with meta-data registry Cons Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous. Review Source Response from LogicalDOC June 21, 2022 Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service. NG Nikky G. ICT Development and Network Manager Higher Education Used the software for: 1-2 years ### "Great product, exceptional support" January 28, 2019 5.0 We have 7 different sites and we had terrible issues with disconnected network shares, and muddled security through active directory. Not to mention documents being lost or overwritten. Nobody knew where to find anything, so we had so many duplicated documents and illogical folder structures. We have rationalised our entire organisational structure, and we use folder templates a lot to ensure we don't get into a mess again. We can pull documents into the repository via email and we can integrate with other systems. Using version control and rebuilding our security model from the ground up has improved efficiency. Pros Before we implemented LogicalDOC there was a lot of resistance and opposition to such a big change in working practice. It was only a matter of weeks before users were telling me how happy they were and how easy it was. The interface is very intuitive - users understand immediately what they are looking at. It integrates with Office, so we just carry on using the same tools as before. Remote access is a breeze, and we have integrated it with our staff intranet. Now we have proper version control, we don't have documents being overwritten and we can manage duplication and organisation centrally. Finally, the support provided by LogicalDOC is second to none. I can't stress how important it is to have a skilled, responsive support team to call on in times of need. Cons As with any "cloud" based technology, reliance on browsers. LogicalDOC used to work very well in Chrome, but we are having issues with that. Easy enough to provide access to alternative browsers, but it does interfere with productivity. Review Source AN Armando N. CEO Insurance Used the software for: Less than 6 months ### "Not so beautiful as you could think" June 15, 2022 2.0 Not good. we will likely look for other solutions in the next few months. Pros good system to storage and share corporate documents Cons OCR does not work properly. Depending on hidden reasons, some documents are ocr recognized, others not. And you don't know what documents are in ocr and what docs are not. A lot of issues with the resizing and painting of the windows, the search has also bugs. So, searching is not trustable. The help desk is useless, it seems that when you detect a bug, you are guilty, you receive inappropriate answers, and the problem keeps unsolved. Review Source Response from LogicalDOC June 22, 2022 Sorry for you bad experience. The OCR results highly depend on the nature and quality of your documents, and also the engine you use. LogicalDOC supports a couple of commercial engines while you are now using the free Tesseract OCR that comes as default choice but it is not the best. You may try with the other engines as specified in the documentation: https://docs.logicaldoc.com/en/settings/ocr Before your purchase you tried LogicalDOC for 30 days, so we suppose you tried the OCR and all the other features and you found them suitable for your needs. So if now you look for something else, we suggest you to carefully try the new system because we think that what you say about the OCR is nothing related to LogicalDOC. Regarding the Customer Support rating, we are really surprised because we attended all your requests in the same day and also in Spanish language, we also have an email(dated 07/02/2022) of yours thanking us for the speed in answering you. JT John T. Software Development Information Technology and Services Used the software for: 2+ years ### "LogicalDOC in Greece" June 14, 2022 5.0 Pros The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module. Cons One of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link. Review Source JC Joe C. Program Manager Automotive Used the software for: 1-2 years ### "Inexpensive DMS solution that is easy to deploy and has flexible scale-up plans" June 16, 2022 4.0 Pros It has all the essential features at a reasonable cost. The software is not a resource hog so no expensive server hardware is needed. Intuitive user interface meaning it takes minimal time to get new members of the organization up to speed with the system. Cons Coming from a non-English speaking world, it can be a bit difficult for average people to operate interface as the multilingual user interface options are very limited. Only simplified Chinese and traditional Chinese is not available. The majority of documentations are English as well. Right now, the whole system works best on a desktop browser. The web interface for mobile devices can use some update. Review Source RM Resa M. Senior Data Engineer Information Services Used the software for: 1-2 years ### "Manage and Automate Document Workflows with LogicalDOC" February 3, 2023 4.0 Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found. Pros LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time. Cons One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them. Review Source JN James N. Director Information Technology and Services Used the software for: 1-2 years ### "Logicaldoc is a great document management solution for small and medium enterprises. Very scalable" July 16, 2017 4.0 The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately. Pros I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment. Cons The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself. Review Source Response from LogicalDOC August 11, 2017 Backup utility is not embedded in the standard product because you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an embedded backup tool and the majority of them nor provide it for payment. Of course, we provide a professional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case. GR Georgi R. Software Solutions Expert Information Technology and Services Used the software for: 2+ years ### "Georgi Raychev LogicalDOC survey" June 17, 2022 5.0 Pros Easy to deoply, install, setup and use. Many customabale options Cons Few specific requests to have something that they have seen in other softwares, but is very user dependant Review Source MF Manuel F. Dipendente Wholesale Used the software for: 1-2 years ### "Utilizzo essenziale " March 1, 2023 5.0 Ottimo prodotto sia per aziende che privati Pros Software molto intuitivo che ti permette di gestire documenti su più piattaforme.La sua archiviazione si basa su Cloud permettendoti di accedere ai documenti ovunque e in qualsiasi momento e soprattutto mantiene i file al sicuro in un unico posto Cons Non ho riscontrato nessun inconveniente Review Source JJL Juan José L. Analyst Accounting Used the software for: 2+ years ### "Using Logical Doc" June 20, 2022 4.0 Logical Doc help us solving our problems with data management. Pros Working with LogicalDoc is very useful. It allows us to keep all our documents well organized and the use of them in our daily basis is efficient. Cons We found very complex and difficult to use the option of sharing documents with our clients. Allowing them access is not easy. Having simpler ways to do it would be a great improve. Review Source AS Abdus S. IT Improvement Team Leader Financial Services Used the software for: 2+ years ### "LogicalDOC" June 27, 2022 4.0 Pros The price is cheap and easy to use. Easy to install by yourself Cons requires large bandwidth consumption if accessed from branch offices Reason for choosing LogicalDOC i want to find one with more features Review Source IZ Ibrahim Z. Planning department manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My experience with Logicaldoc" June 15, 2022 5.0 I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive. Pros High ability of documents control, as well as record document versions. Cons It may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes. At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools. Review Source MV Michael V. IT Specialist Oil & Energy Used the software for: 2+ years ### "Nice Document Management System" June 15, 2022 4.0 Pros The product is user friendly. Most of the features are necessary for a document management system Cons It could be better if the viewing of CAD files is available for baseline features. Review Source NT Nora T. admin director Education Management Used the software for: 2+ years ### "Admin management software" June 27, 2022 5.0 good Pros product is very useful for daily usage. i recommend it to other buyers Cons interface needs to be more user friendly Review Source Gary H. Owner Computer Networking Used the software for: 2+ years ### "Full Featured Document Management System for a reasonable price" January 9, 2019 4.0 At implementation, we expected to put our complete document repository in the system. As stated, based on the functionality a few years ago, we cut back our implementation and only used the system for our accounting data. Pros \- The basic features of the system work well - When we implemented the system a few years ago, we tried using it to manage our office documents but did not like the workflow required to edit documents. My recollection is documents needed to be downloaded for editing and could not be done right from the interface. This may have changed - I can not comment on the current version as I have not looked at those features recently. - We use the system to store our accounting documents - the system works very well for that - we have no complaints - We store the documents and add tags to them for classification - When I've needed support, they were very helpful in solving my issues. Sometimes, the time zone difference gets in the way of quicker support Cons \- I've had issues with the search features not returning the expected results - The process to update the application could be easier - We tried to reduce the number of users and were not allowed to do. Review Source AN Alberto N. sales support Food & Beverages Used the software for: 6-12 months ### "Easy to use software" June 12, 2023 5.0 LogicalDOC offers commendable functionality, though direct filing of Acrobat pdfs and improved product documentation could enhance user experience. Minor user permission issues were overcome with research, while live phone support would be beneficial. Pros LogicalDOC is a user-friendly and cost-effective software with easy installation. It enables seamless organization of production files, even spanning years. The automation features, customizable interface, and efficient search make it an exceptional document management system. Cons Although LogicalDOC has room for improvement, such as direct filing of Acrobat pdfs and more robust product documentation, I appreciate its functionality. Despite minor hiccups in user permission management, I managed to understand and utilize it effectively after some research. While occasional bugs occur, having live phone support would be beneficial. Review Source OF Oliver F. IT Berater Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Kugler GmbH goes to LogicalDOC" June 15, 2022 5.0 Ich kann nur sagen, dass die Software einen sehr guten und stabilen Eindruck bei der Firma Kugler hinterlässt. Pros Sehr einfache Bedienung, trotzdem sollte man eine Schulung Buchen. (Admin) Schnelles Auffinden und schneller Zugriff auf Dokumente, usw. Alle Mitarbeiter können über einen Internetbrowser auf die Software zugreifen. Cons Wir hatten einige Probleme mit der Berechtigungsstruktur am Anfang für die Mitarbeiter. Administration war auch am Anfang ein wenig holperig. Große Nachteile gab es bei der Software eigentlich nicht, alles wurde sehr Zeitnah gelöst. Reason for choosing LogicalDOC Ausgezeichneter Kundenservice, dem eine gute Preisstruktur zugrunde liegt. Sehr gute Zusammenarbeit in Teams um die Produktivität zu steigern. Review Source FW Fabian W. Sr. SW Engineer E-Learning Used the software for: 2+ years ### "Great value and support" March 9, 2023 5.0 Pros Lots of integration paths, very fast and helpful support, dockerized usage for local development Cons The UI is hard to grasp and navigate without traning Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.