--- title: "RingTree Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RingTree Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10025104/RingTree/" page_type: "product" language: "en" --- # RingTree Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RingTree ## What is RingTree? Cloud-based and AI-enabled business phone system that offers features such as call routing and screening, user and team management, conference calling, voicemail, voice attendant IVRs, and more. learn more ringtree.io ## What is RingTree used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RingTree?[Manage this product listing](https://www.g2.com/products/ringtree-ringtree-business-phone/claim_requests/new?auto=true) ## RingTree Overview Updated September 2026 AI summary RingTree provides business phone system solutions for organizations of all sizes, offering features such as automated attendants, call conferencing, IVR, PBX, and queue management. With capabilities like API access, virtual call center support, mobile integration, and detailed reporting, RingTree is deployed via web, cloud, and desktop platforms, enabling flexible communication management for diverse business needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RingTree 4.6 (5) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $24 Other, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.4 (364) Value For Money 4.8 (5) Value For Money 4.3 (349) Customer Service 4.4 (5) Customer Service 4.1 (345) ## RingTree alternatives [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/10025104/RingTree/alternatives/) ## FAQs about RingTree Overview ### What company size and specific industries is RingTree built for? RingTree is designed for small business owners across a wide range of industries. It targets companies that need tools suited to the needs of smaller operations, rather than mid-market or enterprise organizations. Features and Usability ### What are the key features of RingTree? RingTree includes call routing, automatic call distribution, and IVR for managing incoming calls, plus call transfer, call conferencing, and voicemail for handling conversations. It also offers call logging, call reporting, and reporting & statistics for monitoring activity, along with alerts/notifications, queue management, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? RingTree starts at $24 per month for the Ringtree Business Phone Pro plan, which includes the first user and phone number. Additional users cost $4 per month, and extra phone numbers cost $19 per month. Unlimited extensions and teams are included at no extra cost, with all advanced features bundled in. Getting Started and Support ### What training and onboarding options does RingTree offer? RingTree provides documentation to support team training and onboarding. Documentation offers written reference material that users can consult while learning features, reviewing setup steps, and checking product details as needed. Getting Started and Support ### What customer support options does RingTree offer? RingTree provides email/help desk, FAQ/forum, and phone support. These channels give users direct and self-service ways to get assistance. No reviewer feedback about support quality, response times, or common issues is available, so the support experience cannot be characterized beyond the listed options. ## Features AI summary Based on 1,873 VoIP reviews Capterra data shows that buyers of Business Phone Systems rank the following features as their top priorities: - **Mobile Access** (**50%** of reviewers rated this feature as critical) - **Voice Mail** (**48%**) - **Call Routing** (**52%**) RingTree supports all three features that reviewers rate most highly: **Mobile Access**, **Voice Mail**, and **Call Routing**. Together, these capabilities help businesses stay connected from anywhere, capture important messages, and direct incoming calls to the right person or team, allowing teams to respond faster and manage customer communication more efficiently. Mobile Access 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Caller ID 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Transfer 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Transfers live calls to other agents Activity Dashboard 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Logging 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Reporting & Statistics 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns RingTree 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.8 (5) [View pricing plan details](https://www.capterra.com/p/10025104/RingTree/pricing/) Ringtree Business Phone Pro $24.00 Other,Per Month It includes: - AI IVR Auto Attendant with instant auto-setup - HD Voicemail - Easy to Use Advanced Call Routing - Teams and Round Robin Calling - Call History Reporting - Secure Passwordless Login - Web Browser Dialer - Make Calls from your Internet Browser on any device - Call Screening - Never miss a call - no busy signals! - Toll Free Numbers at no extra cost - Choose your area code - all 50 states - Keep your personal number private - Call Forwarding - Route Calls during or after business hours - Easy to use User Interface - Mobile Application for IOS and android - Unlimited Business Calling Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HW Hillary W. Manager Transportation/Trucking/Railroad ### "Caller experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2025 The fact that I can keep track of my team has enabled me measure individuals performance which has led to personal reviews among our staff in the long run enhancing operations. Pros They have a toll free number that I can contact at any time. Cons Sometimes the process is slow especially if coming from an area with low Internet speeds. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JY Jeremy Y. SunPeach Solar Construction ### "Stoked it first" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 21, 2025 I love rain tree, and the proposition for sure. I just hope that they get more numbers. Pros I'd say what stood out most was the low cost of entry. Cons I was really excited at first, but then there were no phone numbers in my area Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LG Lexie G. Business Development Manager Marketing and Advertising ### "Business Must Have : The AI-Powered Business Phone Number in Your Cell!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2025 Time is really important if your running a business so its really important that you address your customer needs ASAP. With Ringtree's Virtual Receptionist we are able to address customers general inquiries immediate and our team can focus on attending more complex issues. Pros Having an AI-Powered Business Phone Number right on your cell is very convenient. Cons So Far Everything works well. Considering its price, no complaints so far! But If I noticed something. I will surely update my review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Marc D. Manager Business Supplies and Equipment ### "A+++ Highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2025 Overall, RongTree’s integration into my day-to-day business operation was simple, seamless and a pleasure. Pros Ring tree was able to meet all of my business related requirements. An easy-to-navigate interface made this an easy decision and seamless transition. Cons That I hadn’t discovered it sooner! Increased marketing campaigns and awareness will no doubt help propel RingTree to a highly sought-after leader within the industry. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VM Vijay M. Manager Information Technology and Services ### "Ringtree Easy To Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 11, 2025 Easy to use and have good voice quality but with less functionalitis as compared to other business phone systems , Chat support needs to be added also email support response time should be quick Pros Voice Quality Good, Ease of access & simple to use Cons Basic Functionalites should be added also realtime chat support needed which is missing and also email support response time should be improved Switched from [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Closed operation in india and difficult to make payment Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.