--- title: "UpGate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UpGate Software - reviews, pricing plans, popular comparisons to other Chargeback Management products and more." source_url: "https://www.capterra.com/p/10025124/UpGate/" page_type: "product" language: "en" --- # UpGate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UpGate ## What is UpGate? UpGate is a payment orchestration software platform designed to optimize, simplify and scale online payments globally for merchants. The cloud-based platform aims to help merchants improve conversion rates and enable global user monetization by providing a single integration for accepting global transactions from any payment method, country and currency. Key features include a customizable checkout experience optimized for any device, consolidated reporting and transaction management, payment optimization tools like smart routing and tokenization, and built-in fraud prevention and compliance with regulations like PCI DSS, GDPR and more. ## What is UpGate used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Chargeback Management](https://www.capterra.com/chargeback-management-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UpGate?[Manage this product listing](https://www.g2.com/products/upgate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UpGate 4.8 (4) VS. [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 5.0 (26,641) Value For Money 4.8 (4) Value For Money 4.7 (20,480) Customer Service 4.8 (4) Customer Service 5.0 (20,738) ## UpGate alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) ## FAQs about UpGate Features and Usability ### What are the key features of UpGate? UpGate offers compliance management, ACH payment processing, and payment gateway integration for online payments, debit and credit cards, digital wallets, and cryptocurrency. It also includes payment fraud prevention, custom fraud rules, real-time monitoring, billing and invoicing, recurring billing, transaction tracking, reporting and analytics, and access management. Integrations ### Which third-party tools and platforms does UpGate integrate with? UpGate integrates with 8 payment platforms, including Apple Pay, Binance, CoDI, Google Pay, MyBank, PayPal, Payconiq, and iDEAL. These integrations cover digital wallets, bank transfer methods, and crypto-related payments, giving UpGate broad support for checkout and payment processing options. Getting Started and Support ### What training and onboarding options does UpGate offer? UpGate provides in person training and documentation to help teams get started. In person sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookups. Getting Started and Support ### What customer support options does UpGate offer? UpGate provides email/help desk and chat support. No reviewer feedback about support quality is available in the catalog data, so there is no basis to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 17,640 Chargeback Management reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) UpGate supports **Data Security** and **Online Payments**, covering two of the most requested capabilities for payment processing buyers. However, it does not include **Mobile Access**. Instead, it offers other highly valued features such as **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**). Together, these features help businesses protect transactions, accept common payment methods, and process payments in more situations, providing teams with reliable tools to manage payments efficiently and reduce risk. Payment Fraud Prevention 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Debit/Credit Card Processing 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Recurring/Subscription Billing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Refund Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Oversee the process of issuing refunds Search/Filter 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Activity Dashboard 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities UpGate 47 features ### All Features - Access Management: Control and manage access to company resources - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - eCommerce Integration: Integrates with eCommerce systems - Electronic Payments: Electronically collect payments for goods or services - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For eCommerce: Intended to be used by online stores - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.8 (4) ### Starting price Free trial not available Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ Binance](https://www.capterra.com/p/252490/Binance/)[ Payconiq](https://www.capterra.com/p/207375/Payconiq/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PJ Parshva J. CEO Entertainment ### "Excellent service and proactive team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 The experience has been very good for us. UpGate gave us a stable way to accept cards with card-on-file and recurring billing working reliably, and their team has been hands-on in helping us reduce declines and improve approval rates. Pros The customer support is excellent. They are very proactive and helpful regarding anything related to payment processing. The team gives us useful suggestions on how we can improve our metrics and how we can make it easier for customers to pay for our product. Cons Onboarding and KYC took longer than we expected, and the documentation requirements for a high-risk vertical are heavy, as with all other payment orchestrators, so plan for a few weeks before going live. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD mike D. ceo Internet ### "A Reliable Partner with Exceptional Communication and Flexibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2025 Our overall experience with UpGate has been excellent. It’s a partner that listens, adapts, and continuously improves. We highly value their openness, flexibility, and strong focus on building long-term relationships based on trust and growth. Pros pGate is extremely easy to communicate with. They have dedicated team members for both commercial and technical topics, and collaboration with them has been smooth and efficient from the start. Everyone we’ve worked with is flexible, proactive, and genuinely committed to helping their partners grow. A technological platform can always be built, but it’s the people behind it that make the real difference, and in this case, the UpGate team truly stands out. Cons At the beginning, some technical features we needed were not yet available. However, the positive side is that UpGate immediately added them to their roadmap and their tech team developed the required functionality quickly, not only for us but also for other merchants. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CS Christina S. Financial Controller Marketing and Advertising ### "Great Tool for Cross-Border Payments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2025 Smooth and efficient overall experience. Reliable platform for processing payments and interface which is easy to use. Overall it's been a positive experience. Pros UpGate offers a user-friendly platform making it east to manage and track payments. I also appreciate the support team's responsiveness when questions arise. Cons Better reporting features - more detailed reports in order to to be able to perform more detailed analysis. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 22, 2025 Thank you for your feedback and for highlighting your positive experience with UpGate. We’re pleased to know the platform and support have met your expectations. Your suggestion regarding more detailed reporting features is greatly appreciated and will be carefully considered as we continue to enhance our services. AN Anonymous User CFO Entertainment ### "One Gateway for All" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 8, 2025 Extremely happy that payments can be managed from one portal and any issues can be resolved by one team who is always there. Pros The interface is super user-friendly and the it enables the merchants to take control over critical areas as routing rules, cascading and fraud prevention. Cons Despite the fact that there are multiple different user roles, I believe that the addition of some will enhance the safety of the merchant's settings and accessibility of the right features to specific users. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 22, 2025 We appreciate your feedback! Thanks for pointing out the user roles, we’ll definitely evaluate this suggestion. We’re glad to hear that your overall experience with our product has been satisfactory. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.