# Tourmie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tourmie the right Vacation Rental solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10025131/Tourmie/reviews --- Tourmie 5 (12) [View alternatives](https://www.capterra.com/p/10025131/Tourmie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Tourmie Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lena F. Founder - Manager Hospitality Used the software for: 1-2 years ### "Great Experience, very helpful system!" January 8, 2025 5.0 I believe their are doing their best to improve and upgrade their product constantly. I like using their platform because it is helpful and easy. Pros Userfriendly platform, easy to comprehent and use, very helpful in my everyday work. But most of all, wonderful, helpful, friendly support Cons It would be more useful if they could connect directly with more OTAs and share the information that are important for the tax office. Not having this connection with other channels is not an issue to be solved entirely by Tourmie but it would be useful to have it. Review Source kK karl K. Managing Director and company owner Hospitality Used the software for: Less than 6 months ### "Best guest guide i've used so far." January 22, 2025 5.0 The customer service I have received from Kiriaki has been exceptional, she has spent time helping me set up my Tourmie platform and our guide books plus guided me through the whole system. Kiriaki has a vast knowledge of Tourmie and has been able to answer and assist me with everything I have needed to get set up. Our short term rental business was using Touch stay prior to switching over to Tourmie and I am finding Tourmie so much better. Whilst Touch stay does offer more flexibility with personalising the brand look of you company I have found that Tourmie offers far more features, such as automatically personalised guide books for each guest, a guest portal where guests can see any special requests they have ordered, a detailed breakdown of customer information and booking details and more. I would highly recommend Tourmie, the system is user friendly, full of useful features and the customer service is incredible. Pros A great user friendly platform if you're in the Short Term Rental business looking to send guest guides and booking information. The customer service is amazing and Kiriaki is bursting with knowledge. Cons The brand customisation is a bit limited, it would be good if the pages looked more like our website pages to keep our brand consistent Switched from [Touch Stay](https://www.capterra.com/p/10017696/Touch-Stay/) Touch stay offers less Features and is more expensive Review Source IM IOANNIS M. Reservations Revenue Hospitality Used the software for: Less than 6 months ### "GREAT PLATFORM FOR ONLINE CHECK IN CRM" October 27, 2025 5.0 Great experience, a product that you can customize and add third party services as you wish. Ability to add custom domains and also intergrade your own email address is excellent. Pros Efficient customer service hotel portal can be customized in many levels potential to add third party services Cons Maybe a multi-property page could be added so you can see all arrivals in one place or categorize them as you wish. In general there is not many negatives that can be stated about this product. Alternatives considered [HiJiffy](https://www.capterra.com/p/182515/HiJiffy/) Reason for choosing Tourmie Better integration with local culture and way of working. Review Source ΠΛ ΠΑΝΑΓΙΩΤΗΣ Λ. General Manager - Owner Hospitality Used the software for: Less than 6 months ### "Great platform, useful tool!" April 30, 2026 5.0 Tourmie team is excellent and extremely helpful with all our needs. From set up till special requests, they have supported us fully. Pros A great way to communicate, inform and handle daily operations in short term rentals, especially for multiple property ownership. The fact that all these operations are made remotely, has given us more flexibility and time to focus on upgrading our service. Its connection with AADE is a great breakthrough and tool for the accounting office. Cons It would more useful if it could connect with any pms system and any type of electronic lock system, apart from the ones affiliated. Review Source VO Vassilis O. Founder Hospitality Used the software for: 1-2 years ### "NOMAS Property Management " December 13, 2024 5.0 Pros Opportunity to automate tasks and operational activities. Cons lagging errors sometimes, but it has been corrected. Alternatives considered [Duve](https://www.capterra.com/p/174666/Wishbox/) Reason for choosing Tourmie better user experience, easiness, API with HotelAvailabilities Review Source GM Giannis M. Administrative Assistant Leisure, Travel & Tourism Used the software for: 1-2 years ### "Take the Next Step with Tourmie" December 13, 2024 5.0 Tourmie has transformed how we manage guest services. With features like online check-ins, automated invoicing , and upselling tools, it has significantly increased our efficiency and revenue (saving us 60 hours a month!). The platform allows us to scale operations while keeping the personal touch. Compared to other solutions, Tourmie offers exceptional value by combining powerful features and cost-effectiveness. Pros Online Check-In Upselling and Cross-Selling Tools Digital Concierge Automated Invoicing System Multichannel Guest Communication User-Friendly Interface and Support Cons Nothing negative to mention about Tourmie so far. Review Source MM Michael M. Managing Director Hospitality Used the software for: 1-2 years ### "An excellent service that delivers great and immediate results in STR Management" February 8, 2025 5.0 Just in one year of subscription, the positive impact of the software is strongly evident in our day to day operations and has enabled us to expand our operations without dealing with micro management issues. Pros Upgrades significantly the hosting experience for the visitors and delivers huge time management assistance to the hosts. Also creates great cross selling opportunities for boosting hosts' income and for improving their direct sales campaigns. Cons Nothing worth mentioning. Its a dynamic software that continuously expands its service features. Review Source PB Panos B. Short Term Rentals Manager Real Estate Used the software for: 6-12 months ### "Great tool for my business " December 13, 2024 5.0 Its very helpful and it has given great value to our business and clients. Pros The user experience is great. The online check in process is helping a lot our business Cons not lots of options on sms campaigns. It would be great if we can do custom sms/email campaigns Review Source SK Stavros K. Property Manager Hospitality Used the software for: 6-12 months ### "A Partner for Guest Satisfaction" December 19, 2024 5.0 A good balance of user-friendly features, efficient tools for managing guest services, and seamless communication options, making it a reliable platform for enhancing guest satisfaction. Pros Automation of collecting guest data and providing check-in information. Cons The process for payment of concierge services. Review Source ET Eleftheria T. Property Management Real Estate Used the software for: 6-12 months ### "Must have service" January 8, 2025 5.0 Very nice people and helpful!! The service they provide is a must have for every host Pros Everything! Meaning their services from the contact with them to create the cooperation up to the link the guest gets to see! This service is something that makes every guest feel unique!! Cons nothing i can think right now, for sure there is space for improvements Review Source DI Domeniki I. Owner Hospitality Used the software for: 1-2 years ### "Excellent experience " December 19, 2024 5.0 I am satisfied both from the services and the customer service Pros The way it is describing the house and its amenities Cons I would like to have an application, it would be very helpful Review Source PK Prodromos K. Vacation rental administrator Real Estate Used the software for: I used a free trial ### "Great product, would recommend" December 13, 2024 5.0 Great, im very happy with our partnership Pros Customization options and tracking data it provides Cons Nothing so far! Everything has been great Review Source Similar Products Featured ## Related categories [Reservations](https://www.capterra.com/reservations-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.