--- title: "Reflys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reflys Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/10025149/Reflys/" page_type: "product" language: "en" --- # Reflys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Reflys ## What is Reflys? Reflys empowers businesses to enhance their Instagram, SMS, and email marketing through advanced automation. Maximize engagement and boost sales with 24/7 IG DM automation, capturing up to 80% of lead data, such as emails and phone numbers. Respond instantly to messages, automate FAQs, and keep customer conversations flowing without missing any opportunities. With Email and SMS campaign automation, reach your audience instantly, boosting conversion rates and streamlining your marketing efforts. - Automate responses to post comments, story mentions, story replies, and DMs - Seamlessly integrate Email and SMS for automated communication. - Share product carousels and offer personalized coupon codes via DMs. - Manage conversations with tags and custom fields for efficient tracking. - Build customer contact lists through Instagram DMs. ## What is Reflys used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reflys?[Manage this product listing](https://www.g2.com/products/reflys/claim_requests/new?auto=true) ## Reflys Overview Updated September 2026 AI summary Reflys is a cloud-based marketing automation platform designed for businesses of all sizes seeking to coordinate customer engagement across email, SMS, live chat, and social media. It offers campaign management, lead capture, segmentation, workflow automation, and real-time chat, with integrations for major e-commerce and marketing tools. Reflys supports multi-channel outreach and detailed reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reflys 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (912) Value For Money 0.0 (0) Value For Money 4.5 (831) Customer Service 0.0 (0) Customer Service 4.6 (851) ## Reflys alternatives [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) ## FAQs about Reflys Overview ### What company size and specific industries is Reflys built for? Reflys is designed for small to mid-sized e-commerce businesses that manage customer engagement across Instagram DMs, Messenger, SMS, and email. It fits online retailers and direct-to-consumer brands that want to automate marketing and sales conversations across these channels. Features and Usability ### What are the key features of Reflys? Reflys offers geotargeting, marketing automation, and campaign management for audience targeting and coordination. It also includes email marketing, email tracking, SMS marketing, mass texting, scheduled messaging, and multi-channel marketing. Additional features cover lead capture, lead management, segmentation, reporting and analytics, workflow management, and real-time consumer-facing chat. Pricing ### How much does it cost and what fees or limitations are included? Reflys starts at $15 per month for the Pro plan and includes a 7-day free trial. The $99 per month Business plan adds advanced email support and the same core features, including ecommerce and social account connections, custom tags, canned messages, automation, and referral code sales tracking. Integrations ### Which third-party tools and platforms does Reflys integrate with? Reflys integrates with e-commerce and marketing platforms including BigCommerce, Shopify, WooCommerce, HubSpot CRM, Klaviyo, Mailchimp, Brevo, Mailgun, Instagram, TikTok, Messenger, and Twilio. It also connects to SMS Marketing Platform, SMS Marketing Services, and Email Marketing tools. Getting Started and Support ### What training and onboarding options does Reflys offer? Reflys provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation serves as written reference material for step-by-step guidance, and videos offer visual walkthroughs for self-paced learning and feature review. Getting Started and Support ### What customer support options does Reflys offer? Reflys provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. Support is organized around self-service materials and direct messaging, giving users several ways to find answers or contact the team. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 6,612 Email Marketing reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Reflys supports all three of the features reviewers value most: **Email Marketing**, **Event Triggered Actions**, and **Lead Capture**. Together, these capabilities help businesses attract and collect new leads, send targeted campaigns, and respond automatically to customer actions, allowing teams to manage outreach more efficiently and improve follow-up across the buyer journey. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export Import and export data to and from software applications Email Campaign Management Plan, execute, and analyze email marketing campaigns Reflys 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Import/Export: Import and export data to and from software applications - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Geotargeting: Geographic location of visitors determines behavior of the software - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10025149/Reflys/pricing/) Pro $15.00 Flat Rate,Per Month It includes: - Connect Ecommerce store - Referral codes & Sales tracking - Connect Instagram & TikTok accounts - IG DM, SMS & Email Automation - IG & TikTok UGC tracking, downloads & Insights - Email & SMS list growth from IG DMs - Custom Tags, Fields & Canned Messages - Other common Integrations - Email support Business $99.00 Flat Rate,Per Month It includes: - Connect Ecommerce stores - Referral codes & Sales tracking - Connect Instagram &TikTok accounts - IG DM, SMS & Email Automation - IG &TikTok UGC tracking, downloads & Insights - Email & SMS list growth from DMs - Custom Tags, Fields & Canned Messages - Teams - Other common Integrations - Advanced Email support ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.