--- title: "LexTone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LexTone Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10025262/LexTone/" page_type: "product" language: "en" --- # LexTone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LexTone ## What is LexTone? LexTone is a cloud-based softphone system that helps law firms manage communication via encrypted phone systems, voice calling, VoIP connection, and more. It provides end-to-end enterprise-grade encryption and advanced key exchange methods for secure client communications. LexTone aims to give small law firms affordable, high-quality communication tools to help them thrive and ensure access to legal services. ## What is LexTone used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Softphone](https://www.capterra.com/softphone-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $27 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LexTone?[Manage this product listing](https://www.g2.com/products/lextone/claim_requests/new?auto=true) ## LexTone Overview Updated September 2026 AI summary LexTone provides small businesses with a softphone solution that supports call logging, caller ID, and VoIP connectivity, offering essential tools for modern communication. Notable features include call recording, call routing, live chat, and video conferencing. LexTone is accessible via cloud, web, Mac, Windows, and iPhone, enabling flexible deployment to match varied work environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LexTone 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $27 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (467) Value For Money 0.0 (0) Value For Money 4.3 (308) Customer Service 0.0 (0) Customer Service 4.1 (339) ## LexTone alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) [Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/) [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251900/Zoho-Voice/) ## FAQs about LexTone Features and Usability ### What are the key features of LexTone? LexTone offers CRM and contact management alongside communication tools such as call routing, call transfer, call logging, call recording, and call disposition. It also includes live chat, SMS messaging, voicemail, video conferencing, two-way audio and video, queue management, real-time reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does LexTone offer? LexTone provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided setup and instructor-led instruction, while documentation offers written reference material and videos provide self-paced visual guidance for learning product features and steps. Getting Started and Support ### What customer support options does LexTone offer? LexTone provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 333 Cloud PBX reviews Capterra reviewers point to these as the top features buyers look for in softphone software: - **VoIP Connection** (**68%** of reviewers rated this feature as critical) - **Call Routing** (**49%**) - **Call Transfer** (**46%**) LexTone supports all three features that matter most to reviewers: **VoIP Connection**, **Call Routing**, and **Call Transfer**. Together, these capabilities help businesses manage calls over the internet, direct conversations to the right person or team, and move calls between agents without interrupting service, allowing teams to handle communications more efficiently and improve the customer experience. Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Transfer Transfers live calls to other agents LexTone 27 features ### All Features - Call Disposition: Track and report on call outcomes - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Spam Blocker: Filters used to determine different types of malware threats - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing LexTone $27.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.