# LexTone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LexTone Software - reviews, pricing plans, popular comparisons to other Softphone products and more. Source: https://www.capterra.com/p/10025262/LexTone --- # LexTone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LexTone ## What is LexTone? LexTone is a cloud-based softphone system that helps law firms manage communication via encrypted phone systems, voice calling, VoIP connection, and more. It provides end-to-end enterprise-grade encryption and advanced key exchange methods for secure client communications. LexTone aims to give small law firms affordable, high-quality communication tools to help them thrive and ensure access to legal services. ## What is LexTone used for? [Softphone](https://www.capterra.com/softphone-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $27 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LexTone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lextone.com/&name=LexTone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LexTone 0.0 VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $27 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (466) Value For Money 0.0 (0) Value For Money 4.3 (307) Customer Service 0.0 (0) Customer Service 4.1 (338) ## LexTone alternatives [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about LexTone Features and Usability ### What are the key features of LexTone? LexTone offers CRM and contact management alongside multi-channel communication features such as chat/messaging, live chat, SMS messaging, voice mail, and video conferencing. It also includes call recording, call routing, call transfer, queue management, real-time reporting, third-party integrations, and mobile access for handling calls and messages. Getting Started and Support ### What training and onboarding options does LexTone offer? LexTone provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation offers written reference material and videos provide step-by-step visual guidance for learning the product. Getting Started and Support ### What customer support options does LexTone offer? LexTone provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support coverage is broad, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Transfer Transfers live calls to other agents LexTone 27 features Track and report on call outcomes Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Filters used to determine different types of malware threats Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Record and playback video calls Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing LexTone $27.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.