---
title: "Wappbiz Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Wappbiz Software - reviews, pricing plans, popular comparisons to other Chatbot products and more."
source_url: "https://www.capterra.com/p/10025297/Wappbiz/"
page_type: "product"
language: "en"
---

# 

 Wappbiz Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wappbiz

## What is Wappbiz?

WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customers. By combining automation, intelligent chatbots, campaign management, and a shared team inbox, WappBiz enables businesses to engage customers at every stage of their journey—from first inquiry to post-sale support. The platform supports Click-to-WhatsApp ads, structured lead capture, automated drip campaigns, AI chatbots, product catalogues, and seamless integrations with tools like CRMs, payment gateways, and analytics platforms. WappBiz is built to reduce response times, improve conversion rates, and help businesses scale communication without increasing operational overhead. Used across industries such as real estate, healthcare, e-commerce, education, and logistics, WappBiz empowers businesses to turn conversations into measurable growth.

## What is Wappbiz used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Chatbot / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Chatbot / 2026

Do you work for Wappbiz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.augmentworks.com/&name=Wappbiz)

## Wappbiz Overview

Updated September 2026

AI summary

Wappbiz provides small businesses with a chatbot platform focused on customer support, sales, and marketing needs. It delivers automated responses, live chat, lead capture, and workflow automation, enhanced by AI-driven features such as natural language processing and customizable branding. Wappbiz is available on cloud, web, and desktop platforms, supporting integration with popular business tools and multi-language communication.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wappbiz

4.9 (18)

VS.

[4.5 (558)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (18)

Ease Of Use

4.4 (396)

Value For Money

4.9 (18)

Value For Money

4.4 (345)

Customer Service

4.9 (18)

Customer Service

4.5 (323)

## Wappbiz alternatives

Highest Rated

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,394)](https://www.capterra.com/p/140928/Appy-Pie/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (396)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

[View all alternatives](https://www.capterra.com/p/10025297/Wappbiz/alternatives/)

## FAQs about Wappbiz

Overview

### Which roles and teams benefit most from Wappbiz?

Wappbiz is most used by business leaders, marketing teams, HR managers, and technical staff who need streamlined customer communication. Founders, directors, and owners use it to manage outreach and growth, while developers, engineers, and administrators support integrations, automation, and reliable messaging workflows across sales, support, and operations.

Answer based on 18 reviews

Overview

### What company size and industries is Wappbiz built for?

Wappbiz is built mainly for small businesses, which make up 89% of reviewers, with strongest adoption in Information Technology and Services at 44%. It also serves Consumer Services and Computer Software companies, each at 11%, with limited use among midsize and enterprise teams. Its main use case is chatbot deployment.

Answer based on 18 reviews

Features and Usability

### What are the key features of Wappbiz?

Wappbiz offers live chat, chatbot, automated responses, and transcripts/chat history for customer support and conversations. It also includes lead capture, lead qualification, and workflow automation for sales and marketing, plus customer surveys, A/B testing, multi-language support, customizable branding, AI Copilot, and natural language processing.

Integrations

### Which third-party tools and platforms does Wappbiz integrate with?

Wappbiz integrates with Airtable, Google Calendar, Google Contacts, Google Sheets, and WhatsApp Business API. These connections cover data management, scheduling, contact syncing, and messaging, giving the platform a focused set of native integrations for handling customer records and communications.

Getting Started and Support

### What training and onboarding options does Wappbiz offer?

Wappbiz provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference, and videos offer visual walkthroughs for review at any time.

Getting Started and Support

### What customer support options does Wappbiz offer?

Wappbiz offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality cannot be summarized from reviewer feedback here, since no support-related user comments are available. The listed channels indicate multiple ways to get help across self-service and direct contact options.

## Features

AI summary

Based on 1,236 Chatbot reviews

Capterra data shows that buyers of chatbot software rank the following features as their top priorities:

-   **Automated Responses** (**43%** of reviewers rated this feature as critical)
-   **Live Chat** (**49%**)
-   **Natural Language Processing** (**44%**)

Wappbiz supports all three of the features reviewers value most: **Automated Responses**, **Live Chat**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, manage real-time customer conversations, and understand user intent more accurately, allowing teams to improve service quality and handle more interactions efficiently.

Automated Responses

4.9 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Live Chat

4.9 (8)

12.50% of 8 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Natural Language Processing

4.6 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

AI/Machine Learning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Customer Support

4.8 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

For Sales/Marketing

4.8 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Used as a promotional or demonstration tool in sales and marketing presentations

Wappbiz 20 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies
- Automated Responses: Automatic reply functionality for incoming messages
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Live Chat: Ability to chat online in real time
- Multi-Language: Manage and support multiple languages
- Natural Language Processing: Process and analyze human language in text or audio form
- Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

---

Get Advice

We can help you find the software with the features you need.

Features

4.9 (18)

4.9

Based on 18 reviews

## Pricing

Value for money

4.9 (18)

### Starting price

Free trial not available

Value for money

4.9 (18)

4.9

Based on 18 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)[

Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.9

Based on 18 reviews

Filter by rating

5(17)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DD

Devendra D.

System Administrator

Information Technology and Services

### "Superb for communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2025

Service wise superb, custom integrations are available, Integrated with my Bizzy CRM

Pros

WhatsApp Broadcasting and Chatbots are the best highlights of the platform

Cons

I am looking for drip campaign and they promised me it will rollout in next month

Switched from

[respond.io](https://www.capterra.com/p/179311/Rocketbots/)

Respond was also good, but it was more expensive and provide less features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RK

Ritesh K.

SAP Basis Consultant

Information Technology and Services

### "Low Pricing, feature and good customer support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2025

Low Pricing , feature and good customer support.

Pros

WhatsAPP Automation, ChatBot, Drip Campaign and smooth onboarding Process.

Cons

Limited Integration but they have custom integration.

Switched from

[Interakt](https://www.capterra.com/p/241014/Interakt/)

[Gallabox](https://www.capterra.com/p/238870/Gallabox/)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

Looking for a platform who give a custom integration support.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DB

Dinesh B.

Solutions Engineer

Information Technology and Services

### "Best Customer and Sales Support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2025

They have very good sales team and very smooth leaning process, easy to understand.

Pros

I Like WhatsApp Chatbot feature the most.

Cons

Nothing like that, I like all featured and Process.

Switched from

[DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/)

No customer support after onboarding process

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Lead Enginner

Information Technology and Services

### "Great Experience."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 18, 2025

I just started using wappbiz from past 17 days.Its so easy to use for broadcasting messages and also their support is so quick.

Pros

Their UI experience much better than other products.

Cons

Dont have that much documentation and third party inetgrations.

Switched from

[Interact](https://www.capterra.com/p/133947/Interact-Intranet/)

[DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/)

Features too difficult to use. So for easy to use and also for support is too quick in wappbiz.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Sr. Executive

Marketing and Advertising

### "Review for Wappbiz."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 16, 2025

Wappbiz whatsapp business api has low pricing as compared to others and it's very easy to use.

Pros

It's best software for Whatsapp business message management.

Cons

It is a new Whatsapp business API in the market.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AT

akshay T.

Owner

Hospital & Health Care

### "Best WhatsApp marketing platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 15, 2025

Good customisation, good customer care support, less pricing, easy to understand.

Pros

Wappbiz is good platform of WhatsApp Marketing

Cons

Nothing such that since it is easy to understand.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AD

Ambika D.

Founder

Information Technology and Services

### "Customer Support and Pricing is also Good."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2024

Smooth onboarding process, Support team always available for help. Whatsapp Business API provide in all India

Pros

Customer Support and Pricing is also Good.

Cons

They have only few API Integrations and Chatbot features comes in premium feature.

Switched from

[Wati](https://www.capterra.com/p/204314/WATI/)

[DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

No Proper Customer Support, some time platform not working

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Surender S.

Director

Information Technology and Services

### "Like onboarding Process, Integration, Chatbot and lead assignment Feature"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2024

everything went well, they assist me for all situations.

Pros

I Like onboarding Process, Integration, Chatbot and lead assignment Feature.

Cons

NO Shopify Integration, but as discussed with Team they are working on it.

Switched from

[Wati](https://www.capterra.com/p/204314/WATI/)

[DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

No Proper customer support and some featured are missing.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Sans H.

HR Manager

Human Resources

### "WhtasApp Business API provider in Reasonable Price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

I like the platform and the Features that they have.

Pros

I like WhatsApp Chatbot with WhatsApp flow feature.

Cons

Nothing Like this, the feature that I want they have that. Pricing also Good

Switched from

[DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/)

No Proper Customer Support and High Price.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GH

Gary H.

Manager

Information Technology and Services

### "Whatsapp business api Provider in Pune"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2024

Good customer support and onboarding process.

Pros

whatsapp business API integration and chat bot

Cons

right now they have only few integrations

Switched from

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

No customer support and price are too high

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ND

Neha D.

Day care services

Child Day Care Services

### "Smooth onboarding process "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2024

My experience is very good.i like customer support and onboarding process

Pros

Whatsapp message campaign sechudle I like the most . They have very good team.

Cons

They don't have Zoho integration that I don't like.

Switched from

[AiSensy](https://www.capterra.com/p/240134/AiSensy/)

[Wati](https://www.capterra.com/p/204314/WATI/)

Good team work and amazing developer team make me switch

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

adam S.

BDE

Consumer Services

### "WhatsApp Chatbot flow with multiple intrgration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2024

i had good experience with WappBiz, Good Support and technical team

Pros

WhatsApp Chatbot flow with multiple intrgration

Cons

i am using this last 6 month, good team they resolve issue within 24hr

Switched from

[Interakt](https://www.capterra.com/p/241014/Interakt/)

[Gallabox](https://www.capterra.com/p/238870/Gallabox/)

No Customer Support, Not help while setup installation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Amit S.

Director

Architecture & Planning

### "WhatsApp Business API Integration and WhatsApp Chatbot tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2024

Overall Experience is Good, I am using this with my Team.

Pros

WhatsApp Business API Integration and WhatsApp Chatbot

Cons

Nothing Like this, They have less Other CRM Integration but their team working on this.

Switched from

[AiSensy](https://www.capterra.com/p/240134/AiSensy/)

[Wati](https://www.capterra.com/p/204314/WATI/)

No Proper Customer Support, No proper onboarding process.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KS

Khushboo S.

Model Designer

Computer Software

### "Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2024

It has chatbot service and you can add friends in it and it is easy to use.Their customer service are also amazing

Pros

It's Chatbot is very good and its User friendly,interaction and customer service

Cons

There is no problem with the platform, if we face any issue related to app, we can directly reach to support

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Parth S.

Marketing Head

Insurance

### "Superb Platform and Amazing Support Assistance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2024

I had a very amazing time using their platform, Very Smooth UI, All necessary features to perform my Marketing and increase my customer base. Out of all they are far more the best Platform which provides such an amazing support assistance experience

Pros

Best Platform for WhatsApp Marketing i have used till now, I have used Wati and AiSensy, But Wappbiz being so new in the market still provides all the necessary features

Cons

Need to work on the 3rd party integration part, but other than that they are the best

Switched from

[AiSensy](https://www.capterra.com/p/240134/AiSensy/)

[Wati](https://www.capterra.com/p/204314/WATI/)

Proper assistance, pricing and support in understand how to use the power of WhatsApp Marketing

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VJ

Varsharanee J.

Full stack Developer

Computer Software

### "Review for wapp biz"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 10, 2024

I really like overall products specially their integration with google calendar, google contacts and with Airtable. This integration are very helpful because of this integration i really like Wappbiz.

Pros

I really like their whatsApp campaign messages with specific broadcast, which is really helpful.

Cons

All things are good overall i really like the Wappbiz.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Parth S.

Sr. Software Developer

Information Technology and Services

### "Wappbiz is WhatsApp for Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

It was great experience. Helped in understand about WhatsApp Marketing, How should use this tool more efficiently and also help me in creating proper strategy for WhatsApp marketing

Pros

Wappbiz has been a fantastic choice for us. It's more affordable than other platforms, and the support team is always quick to resolve any issues

Cons

Still a new Player in the market, lot of integrations are in pipeline but at the same time provide Custom Integrations

Switched from

[AiSensy](https://www.capterra.com/p/240134/AiSensy/)

Personalized Support and Marketing Support - Wappbiz provides and additional feature to opt-in an dedicated marketing person who will help me understand and do Marketing for me for desire months.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Levi H.

SEO Manager

Consumer Services

### "Good Customer Support and Smooth WhatsApp Business API integration Process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

I’ve had a great experience with Wappbiz! Their platform makes it easy to manage WhatsApp Business API for marketing and customer support. The API integration is seamless and allows us to automate messages and handle customer queries efficiently. Additionally, their customer support team is responsive and always ready to assist with any technical issues or questions. Wappbiz has truly streamlined our communication processes and improved our business’s outreach. Highly recommend them to any company looking to enhance their WhatsApp marketing and customer engagement strategies!

Pros

For a new tool, Wappbiz is incredibly affordable, and it works just as well, if not better, than other platforms we’ve tried. Their customer support is also fantastic.

Cons

Everything is Good as of now, their team is always available to resolve any Issue.

Switched from

[Wati](https://www.capterra.com/p/204314/WATI/)

No Customer Support, Price also too high.

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