# Wappbiz Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wappbiz Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10025297/Wappbiz --- # Wappbiz Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wappbiz ## What is Wappbiz? WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customers. By combining automation, intelligent chatbots, campaign management, and a shared team inbox, WappBiz enables businesses to engage customers at every stage of their journey—from first inquiry to post-sale support. The platform supports Click-to-WhatsApp ads, structured lead capture, automated drip campaigns, AI chatbots, product catalogues, and seamless integrations with tools like CRMs, payment gateways, and analytics platforms. WappBiz is built to reduce response times, improve conversion rates, and help businesses scale communication without increasing operational overhead. Used across industries such as real estate, healthcare, e-commerce, education, and logistics, WappBiz empowers businesses to turn conversations into measurable growth. ## What is Wappbiz used for? [Chatbot](https://www.capterra.com/chatbot-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Chatbot / 2026 Our "Best of" badge program showcases products with the highest ratings... - Chatbot / 2026 Do you work for Wappbiz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.augmentworks.com/&name=Wappbiz) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wappbiz 4.9 (18) VS. [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.4 (355) Value For Money 4.9 (18) Value For Money 4.0 (313) Customer Service 4.9 (18) Customer Service 4.3 (293) ## Wappbiz alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (355)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/10025297/Wappbiz/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses 4.9 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages For Sales/Marketing 4.8 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Used as a promotional or demonstration tool in sales and marketing presentations AI Copilot 4.7 (11) 36.36% of 11 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Pre-Configured Bot 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Chatbot 5.0 (9) 22.22% of 9 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Customer Support 4.8 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Wappbiz 20 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Streamlining repetitive tasks and activities through automated and predefined workflows View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 4.9 (18) 4.9 Based on 18 reviews ## Pricing Value for money 4.9 (18) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (18) 4.9 Based on 18 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(17) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DD Devendra D. System Administrator Information Technology and Services ### "Superb for communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 Service wise superb, custom integrations are available, Integrated with my Bizzy CRM Pros WhatsApp Broadcasting and Chatbots are the best highlights of the platform Cons I am looking for drip campaign and they promised me it will rollout in next month Switched from [respond.io](https://www.capterra.com/p/179311/Rocketbots/) Respond was also good, but it was more expensive and provide less features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Ritesh k. SAP Basis Consultant Information Technology and Services ### "Low Pricing, feature and good customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2025 Low Pricing , feature and good customer support. Pros WhatsAPP Automation, ChatBot, Drip Campaign and smooth onboarding Process. Cons Limited Integration but they have custom integration. Switched from [Interakt](https://www.capterra.com/p/241014/Interakt/) [Gallabox](https://www.capterra.com/p/238870/Gallabox/) [Gupshup](https://www.capterra.com/p/233786/Gupshup/) Looking for a platform who give a custom integration support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dinesh B. Solutions Engineer Information Technology and Services ### "Best Customer and Sales Support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2025 They have very good sales team and very smooth leaning process, easy to understand. Pros I Like WhatsApp Chatbot feature the most. Cons Nothing like that, I like all featured and Process. Switched from [DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/) [Intercom](https://www.capterra.com/p/134347/Intercom/) No customer support after onboarding process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Lead Enginner Information Technology and Services ### "Great Experience." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 18, 2025 I just started using wappbiz from past 17 days.Its so easy to use for broadcasting messages and also their support is so quick. Pros Their UI experience much better than other products. Cons Dont have that much documentation and third party inetgrations. Switched from [Interact](https://www.capterra.com/p/133947/Interact-Intranet/) [DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/) Features too difficult to use. So for easy to use and also for support is too quick in wappbiz. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sr. Executive Marketing and Advertising ### "Review for Wappbiz." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 16, 2025 Wappbiz whatsapp business api has low pricing as compared to others and it's very easy to use. Pros It's best software for Whatsapp business message management. Cons It is a new Whatsapp business API in the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT akshay t. Owner Hospital & Health Care ### "Best WhatsApp marketing platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 15, 2025 Good customisation, good customer care support, less pricing, easy to understand. Pros Wappbiz is good platform of WhatsApp Marketing Cons Nothing such that since it is easy to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Ambika D. Founder Information Technology and Services ### "Customer Support and Pricing is also Good." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2024 Smooth onboarding process, Support team always available for help. Whatsapp Business API provide in all India Pros Customer Support and Pricing is also Good. Cons They have only few API Integrations and Chatbot features comes in premium feature. Switched from [Wati](https://www.capterra.com/p/204314/WATI/) [DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/) [Intercom](https://www.capterra.com/p/134347/Intercom/) [Gupshup](https://www.capterra.com/p/233786/Gupshup/) No Proper Customer Support, some time platform not working Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Surender S. Director Information Technology and Services ### "Like onboarding Process, Integration, Chatbot and lead assignment Feature" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 everything went well, they assist me for all situations. Pros I Like onboarding Process, Integration, Chatbot and lead assignment Feature. Cons NO Shopify Integration, but as discussed with Team they are working on it. Switched from [Wati](https://www.capterra.com/p/204314/WATI/) [DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/) [Gupshup](https://www.capterra.com/p/233786/Gupshup/) No Proper customer support and some featured are missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sans H. HR Manager Human Resources ### "WhtasApp Business API provider in Reasonable Price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 I like the platform and the Features that they have. Pros I like WhatsApp Chatbot with WhatsApp flow feature. Cons Nothing Like this, the feature that I want they have that. Pricing also Good Switched from [DoubleTick](https://www.capterra.com/p/10003201/Double-Tick/) No Proper Customer Support and High Price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GH Gary H. Manager Information Technology and Services ### "Whatsapp business api Provider in Pune" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 Good customer support and onboarding process. Pros whatsapp business API integration and chat bot Cons right now they have only few integrations Switched from [Gupshup](https://www.capterra.com/p/233786/Gupshup/) No customer support and price are too high Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ND Neha D. Day care services Child Day Care Services ### "Smooth onboarding process " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 My experience is very good.i like customer support and onboarding process Pros Whatsapp message campaign sechudle I like the most . They have very good team. Cons They don't have Zoho integration that I don't like. Switched from [AiSensy](https://www.capterra.com/p/240134/AiSensy/) [Wati](https://www.capterra.com/p/204314/WATI/) Good team work and amazing developer team make me switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS adam S. BDE Consumer Services ### "WhatsApp Chatbot flow with multiple intrgration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 i had good experience with WappBiz, Good Support and technical team Pros WhatsApp Chatbot flow with multiple intrgration Cons i am using this last 6 month, good team they resolve issue within 24hr Switched from [Interakt](https://www.capterra.com/p/241014/Interakt/) [Gallabox](https://www.capterra.com/p/238870/Gallabox/) No Customer Support, Not help while setup installation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amit S. Director Architecture & Planning ### "WhatsApp Business API Integration and WhatsApp Chatbot tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2024 Overall Experience is Good, I am using this with my Team. Pros WhatsApp Business API Integration and WhatsApp Chatbot Cons Nothing Like this, They have less Other CRM Integration but their team working on this. Switched from [AiSensy](https://www.capterra.com/p/240134/AiSensy/) [Wati](https://www.capterra.com/p/204314/WATI/) No Proper Customer Support, No proper onboarding process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Khushboo S. Model Designer Computer Software ### "Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2024 It has chatbot service and you can add friends in it and it is easy to use.Their customer service are also amazing Pros It's Chatbot is very good and its User friendly,interaction and customer service Cons There is no problem with the platform, if we face any issue related to app, we can directly reach to support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Parth S. Marketing Head Insurance ### "Superb Platform and Amazing Support Assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 I had a very amazing time using their platform, Very Smooth UI, All necessary features to perform my Marketing and increase my customer base. Out of all they are far more the best Platform which provides such an amazing support assistance experience Pros Best Platform for WhatsApp Marketing i have used till now, I have used Wati and AiSensy, But Wappbiz being so new in the market still provides all the necessary features Cons Need to work on the 3rd party integration part, but other than that they are the best Switched from [AiSensy](https://www.capterra.com/p/240134/AiSensy/) [Wati](https://www.capterra.com/p/204314/WATI/) Proper assistance, pricing and support in understand how to use the power of WhatsApp Marketing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Varsharanee J. Full stack Developer Computer Software ### "Review for wapp biz" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 10, 2024 I really like overall products specially their integration with google calendar, google contacts and with Airtable. This integration are very helpful because of this integration i really like Wappbiz. Pros I really like their whatsApp campaign messages with specific broadcast, which is really helpful. Cons All things are good overall i really like the Wappbiz. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Parth S. Sr. Software Developer Information Technology and Services ### "Wappbiz is WhatsApp for Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 It was great experience. Helped in understand about WhatsApp Marketing, How should use this tool more efficiently and also help me in creating proper strategy for WhatsApp marketing Pros Wappbiz has been a fantastic choice for us. It's more affordable than other platforms, and the support team is always quick to resolve any issues Cons Still a new Player in the market, lot of integrations are in pipeline but at the same time provide Custom Integrations Switched from [AiSensy](https://www.capterra.com/p/240134/AiSensy/) Personalized Support and Marketing Support - Wappbiz provides and additional feature to opt-in an dedicated marketing person who will help me understand and do Marketing for me for desire months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Levi H. SEO Manager Consumer Services ### "Good Customer Support and Smooth WhatsApp Business API integration Process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 I’ve had a great experience with Wappbiz! Their platform makes it easy to manage WhatsApp Business API for marketing and customer support. The API integration is seamless and allows us to automate messages and handle customer queries efficiently. Additionally, their customer support team is responsive and always ready to assist with any technical issues or questions. Wappbiz has truly streamlined our communication processes and improved our business’s outreach. Highly recommend them to any company looking to enhance their WhatsApp marketing and customer engagement strategies! Pros For a new tool, Wappbiz is incredibly affordable, and it works just as well, if not better, than other platforms we’ve tried. Their customer support is also fantastic. Cons Everything is Good as of now, their team is always available to resolve any Issue. Switched from [Wati](https://www.capterra.com/p/204314/WATI/) No Customer Support, Price also too high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)