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Wappbiz

Reviews of Wappbiz

4.9 (14)
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Showing 14 of 14 reviews

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Verified Reviewer
Lead Engineer
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 18, 2025

"Great Experience."

Overall: I just started using wappbiz from past 17 days.Its so easy to use for broadcasting messages and also their support is so quick.

Pros: Their UI experience much better than other products.

Cons: Dont have that much documentation and third party inetgrations.

Switched From: Interact and DoubleTick
Reasons for Switching to Wappbiz: Features too difficult to use. So for easy to use and also for support is too quick in wappbiz.
Adam S.
BDE
Consumer Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 5, 2024

"WhatsApp Chatbot flow with multiple intrgration"

Overall: i had good experience with WappBiz, Good Support and technical team

Pros: WhatsApp Chatbot flow with multiple intrgration

Cons: i am using this last 6 month, good team they resolve issue within 24hr

Switched From: Interakt and Gallabox
Reasons for Switching to Wappbiz: No Customer Support, Not help while setup installation.
Parth S.
Marketing Head
Insurance, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 10, 2024

"Superb Platform and Amazing Support Assistance"

Overall: I had a very amazing time using their platform, Very Smooth UI, All necessary features to perform my Marketing and increase my customer base. Out of all they are far more the best Platform which provides such an amazing support assistance experience

Pros: Best Platform for WhatsApp Marketing i have used till now, I have used Wati and AiSensy, But Wappbiz being so new in the market still provides all the necessary features

Cons: Need to work on the 3rd party integration part, but other than that they are the best

Switched From: AiSensy and WATI
Reasons for Switching to Wappbiz: Proper assistance, pricing and support in understand how to use the power of WhatsApp Marketing
Parth S.
Sr. Software Developer
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 16, 2024

"Wappbiz is WhatsApp for Businesses"

Overall: It was great experience. Helped in understand about WhatsApp Marketing, How should use this tool more efficiently and also help me in creating proper strategy for WhatsApp marketing

Pros: Wappbiz has been a fantastic choice for us. It's more affordable than other platforms, and the support team is always quick to resolve any issues

Cons: Still a new Player in the market, lot of integrations are in pipeline but at the same time provide Custom Integrations

Switched From: AiSensy
Reasons for Switching to Wappbiz: Personalized Support and Marketing Support - Wappbiz provides and additional feature to opt-in an dedicated marketing person who will help me understand and do Marketing for me for desire months.
Ambika D.
Founder
Information Technology and Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 26, 2024

"Customer Support and Pricing is also Good."

Overall: Smooth onboarding process, Support team always available for help. Whatsapp Business API provide in all India

Pros: Customer Support and Pricing is also Good.

Cons: They have only few API Integrations and Chatbot features comes in premium feature.

Switched From: WATI, DoubleTick, Intercom and Gupshup
Reasons for Switching to Wappbiz: No Proper Customer Support, some time platform not working
Neha D.
Day care services
Child Day Care Service, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 6, 2024

"Smooth onboarding process "

Overall: My experience is very good.i like customer support and onboarding process

Pros: Whatsapp message campaign sechudle I like the most . They have very good team.

Cons: They don't have Zoho integration that I don't like.

Switched From: AiSensy and WATI
Reasons for Switching to Wappbiz: Good team work and amazing developer team make me switch
Gary H.
Manager
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 17, 2024

"Whatsapp business api Provider in Pune"

Overall: Good customer support and onboarding process.

Pros: whatsapp business API integration and chat bot

Cons: right now they have only few integrations

Switched From: Gupshup
Reasons for Switching to Wappbiz: No customer support and price are too high
Sans H.
HR manager
Human Resources, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 19, 2024

"WhtasApp Business API provider in Reasonable Price"

Overall: I like the platform and the Features that they have.

Pros: I like WhatsApp Chatbot with WhatsApp flow feature.

Cons: Nothing Like this, the feature that I want they have that. Pricing also Good

Switched From: DoubleTick
Reasons for Switching to Wappbiz: No Proper Customer Support and High Price.
Verified Reviewer
Sr. Executive
Marketing and Advertising, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 16, 2025

"Review for Wappbiz."

Overall: Wappbiz whatsapp business api has low pricing as compared to others and it's very easy to use.

Pros: It's best software for Whatsapp business message management.

Cons: It is a new Whatsapp business API in the market.

Akshay T. avatar
Akshay T.
Purchase engineer
Mechanical or Industrial Engineering, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 15, 2025

"Best WhatsApp marketing platform "

Overall: Good customisation, good customer care support, less pricing, easy to understand.

Pros: Wappbiz is good platform of WhatsApp Marketing

Cons: Nothing such that since it is easy to understand.

Levi H.
SEO Manager
Consumer Services, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 16, 2024

"Good Customer Support and Smooth WhatsApp Business API integration Process"

Overall: I’ve had a great experience with Wappbiz! Their platform makes it easy to manage WhatsApp Business API for marketing and customer support. The API integration is seamless and allows us to automate messages and handle customer queries efficiently. Additionally, their customer support team is responsive and always ready to assist with any technical issues or questions. Wappbiz has truly streamlined our communication processes and improved our business’s outreach. Highly recommend them to any company looking to enhance their WhatsApp marketing and customer engagement strategies!

Pros: For a new tool, Wappbiz is incredibly affordable, and it works just as well, if not better, than other platforms we’ve tried. Their customer support is also fantastic.

Cons: Everything is Good as of now, their team is always available to resolve any Issue.

Switched From: WATI
Reasons for Switching to Wappbiz: No Customer Support, Price also too high.
Amiat S.
Director
Architecture & Planning, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 24, 2024

"WhatsApp Business API Integration and WhatsApp Chatbot tool"

Overall: Overall Experience is Good, I am using this with my Team.

Pros: WhatsApp Business API Integration and WhatsApp Chatbot

Cons: Nothing Like this, They have less Other CRM Integration but their team working on this.

Switched From: AiSensy and WATI
Reasons for Switching to Wappbiz: No Proper Customer Support, No proper onboarding process.
Khushboo S.
Model Designer
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 21, 2024

"Experience "

Overall: It has chatbot service and you can add friends in it and it is easy to use.Their customer service are also amazing

Pros: It's Chatbot is very good and its User friendly,interaction and customer service

Cons: There is no problem with the platform, if we face any issue related to app, we can directly reach to support

Varsharanee J.
Jr. Developer
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 10, 2024

"Review for wapp biz"

Overall: I really like overall products specially their integration with google calendar, google contacts and with Airtable. This integration are very helpful because of this integration i really like Wappbiz.

Pros: I really like their whatsApp campaign messages with specific broadcast, which is really helpful.

Cons: All things are good overall i really like the Wappbiz.