--- title: "ServiceBridge Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceBridge Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10025302/ServiceBridge/" page_type: "product" language: "en" --- # ServiceBridge Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ServiceBridge ## What is ServiceBridge? ServiceBridge is a cloud-based field service management software designed to streamline operations across various industries. It offers features to dispatch jobs, handle customer records, manage work orders, and accept field payments. Mobile capabilities enable technicians to access job details, capture signatures, and upload photos. Additionally, it also provides custom roles and permissions tailor access for each team member, while the reporting engine provides insights into business operations. ## What is ServiceBridge used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.95 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ServiceBridge Overview Updated August 2026 AI summary ServiceBridge supports small businesses managing field operations with tools for scheduling, dispatch, billing, and invoicing. It offers mobile access, GPS, routing, and workforce management, plus options like API integration, customizable forms, and real-time data. Deployable across web, desktop, and mobile platforms, it aims to help teams coordinate service appointments and track work orders efficiently. ## ServiceBridge alternatives Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10025302/ServiceBridge/alternatives/) ## FAQs about ServiceBridge Overview ### What company size and specific industries is ServiceBridge built for? ServiceBridge is designed for small to mid-sized businesses that send workers into the field and need faster payment collection, better cash flow, and a clear view of revenue activities. The description does not name specific industries, so it appears suited to field service companies across several sectors. Features and Usability ### What are the key features of ServiceBridge? ServiceBridge offers work order management, dispatch management, scheduling, and workforce management for field operations. It also includes billing and invoicing, quotes and estimates, accounting integration, and API access, plus activity dashboard, alerts and notifications, mobile access, GPS, routing, and a self service portal. Getting Started and Support ### What training and onboarding options does ServiceBridge offer? ServiceBridge provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for setup and feature review. Getting Started and Support ### What customer support options does ServiceBridge offer? ServiceBridge provides email/help desk support, FAQ/forum access, a knowledge base, phone support, 24/7 live rep assistance, and chat. With no reviewer feedback available here, support experience cannot be described in terms of response times, helpfulness, or common frustrations. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the top features buyers look for in Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) ServiceBridge includes **Mobile Access**, giving field teams a way to view updates and work from anywhere. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, the product offers **Scheduling** (**61%**), which still supports planning service appointments and assigning work. Together, these features help businesses keep technicians connected in the field and manage daily service operations more efficiently. Scheduling 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Calendar Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Dispatch Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Documentation Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order ServiceBridge 22 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.4 (5) Tier 1 $24.95 Per User,Per Month Tier 2 $22.95 Per User,Per Month Tier 3 $19.95 Per User,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SW Steve W. Owner Construction ### "I recommend this service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 ServiceBridge has been a significant value for my company. In addition to keeping everything organized, it helps to present a more professional appearance to customers. Pros All of my customers and projects are easily searchable. Cons It is a bit more expensive than I would prefer and the cost continues to increase. Alternatives considered [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/) Reasons for choosing ServiceBridge I was already familiar with ServiceBridge from my previous employer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2025 We're happy to hear ServiceBridge has been working so well for you, Steve! Thanks so much for the review! BR Beckey R. Premium Windows Doors Coordinators Building Materials ### "Premium Windows & Doors Accts Coordinator, Inside Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2025 Overall - Its very useful for us & helpful for our Techs & this such as myself entering the Work Orders Pros The User Friendly in being able to articulate everything we need to in one location is great. IE: Pics Cons Sometimes finding the address to pull up can be challenging, would like its search to be a bit better (2 line addresses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2025 Thanks for letting us know, Beckey! We're constantly striving to make ServiceBridge as easy and intuitive as possible, so we'll be sure to review your notes with our product team! DR Daylin R. Account Representative Business Supplies and Equipment ### "Day At ACE" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 27, 2025 Kind of Fine. I already use it for over 4 years. Pros The Customer Service they offer. Everytime we have issues they do respond quick. Cons The way we need to do Clean Up on Invoices that Merge with Quickbooks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Thanks for leaving a review, Daylin! We appreciate you taking the time to share your story with us! CG Courtney G. Office Coordinator Building Materials ### "Easy to use tool with all the right stuff!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 This has been such a great tool, extremely easy to use and I can even teach our new staff users the mobile app within about 10 minutes for them to feel confident using it! It's very logical and organized, which makes our job in the office and in the field so much easier. It's not a struggle to use this system. Pros Very easy to use as an administrator and for different users. The organization, flow, reports, pictures, everything is very logical and easy to navigate and makes our job easier. It's not so 'busy' like other software that makes it a chore to do anything; this is very straightforward. Cons Only that our corporate office has moved us to a new software portal that is absolutely horrible. SB is a dream compared to what we are using now. Other new system is extremely tedious, and so want to give praise for the ease of use we had with SB and please do not change! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2025 Thanks so much for the amazing review, Courtney! MH Melissa H. Office and Marketing Manager Consumer Services ### "ServiceBridge Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2025 My experience with ServiceBridge has been great. No real problems to speak of. Pros ServiceBridge is very easy to use and the support team is great. Cons The only thing I don't like is if you have two customers with the same last name, you have to make one of them unique to put them both in the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2025 Amazing! Thanks so much for sharing your story with us, Melissa! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.