---
title: "Smilenotes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Smilenotes Software - reviews, pricing plans, popular comparisons to other Note-Taking products and more."
source_url: "https://www.capterra.com/p/10025545/Smilenotes/"
page_type: "product"
language: "en"
---

# 

 Smilenotes Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Smilenotes

## What is Smilenotes?

Smilenotes is a cloud-based clinic management software for healthcare and allied health professionals. The software provides secure health records, note taking, booking, and scheduling capabilities to streamline clinic operations. Key features include a centralized patient record, appointment scheduling, clinical note templates, and anywhere access via web browser.

## What is Smilenotes used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smilenotes

0.0

VS.

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

£5

Per User, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (3,655)

Value For Money

0.0 (0)

Value For Money

4.6 (3,264)

Customer Service

0.0 (0)

Customer Service

4.6 (3,284)

## Smilenotes alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Smilenotes

Overview

### What company size and specific industries is Smilenotes built for?

Smilenotes is designed for solo practitioners and larger teams in allied health settings. It is built for physiotherapists, osteopaths, chiropractors, sports therapists, massage therapists, and other allied health practitioners who need a solution suited to clinical practices of different sizes.

Features and Usability

### What are the key features of Smilenotes?

Smilenotes includes clinical notes and customizable templates as core features. It also offers patient records management, appointment management, patient scheduling, and physician scheduling, along with calendar and reminder systems. Additional features include access controls/permissions, document storage, data import/export, full text search, tagging, and multi-device support.

Getting Started and Support

### What training and onboarding options does Smilenotes offer?

Smilenotes provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does Smilenotes offer?

Smilenotes provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users written help for common questions and product guidance. No reviewer feedback on support experience is available, so no claims can be made about response speed, helpfulness, or recurring service issues.

## Features

AI summary

Based on 2,052 Note-Taking reviews

Capterra data shows that buyers of Medical Practice Management software rank the following features as their top priorities:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

Smilenotes supports all three of the features reviewers value most: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help medical practices handle daily operations, keep scheduling organized, and maintain accurate patient information, allowing teams to improve coordination, reduce administrative work, and deliver more consistent patient care.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Annotations

Highlight content and/or make notations about parts of content

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Smilenotes 35 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EMR/EHR: Create and securely store digital patient records
- Full Text Search: Search for specific words or phrases within a document or database
- Multi-Device Support: Support multiple types of devices
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Notes Management: Allow users to create, edit, and sort multiple notes
- Online Booking: Book meetings and appointments through a website or digital platform
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is

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## Pricing

Free Trial

Lite Plan

£5.00

Per User,Per Month

Plus Plan

£8.00

Per User,Per Month

Pro Plan

£12.00

Per User,Per Month

Team Plan

£25.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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