# Churn Assassin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Churn Assassin Software - reviews, pricing plans, popular comparisons to other Predictive Analytics products and more.

Source: https://www.capterra.com/p/10025553/Churn-Assassin

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# 

 Churn Assassin Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Churn Assassin

## What is Churn Assassin?

Churn Assassin is up and running in minutes, and is the obvious choice for B2B SaaS companies looking for a Customer Success Platform along with an advanced plug-and-play customer health monitoring agent. Powered by AI, data science, and machine learning, it continuously re-evaluates account health and sends real-time alerts whenever a customer needs intervention—or even when there’s a sales opportunity for expansion. No guesswork. No surprises. No last-minute rescue missions. Your team gets actionable insights to step in and support customers at the right time, every time.

## What is Churn Assassin used for?

[Customer Retention](https://www.capterra.com/customer-retention-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2.35

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Churn Assassin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://simplysub.com&name=Churn Assassin)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Churn Assassin

4.5 (2)

VS.

[4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/)

Starting Price

$2.35

Flat Rate, One Time

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.9 (17)

Value For Money

5.0 (2)

Value For Money

4.9 (17)

Customer Service

4.5 (2)

Customer Service

5.0 (17)

## Churn Assassin alternatives

Highest Rated

[4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (10)](https://www.capterra.com/p/148284/BlueConic/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customer Data Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Customer Profiles

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Customizable Reports

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Data Discovery

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Discover and connect variety of data sources to the application for analysis

Demand Forecasting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Forecast customer demand using historical insights and simulations

Churn Assassin 65 features

Informs of any account changes and notifications

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and analyze user behavior within a system or network

Track visitors'/audience's responses across web pages and other optimized content

Display advertising and marketing messages to users based on their browsing history and preferences

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Identify customers at risk of migration and activate strategies to retain them

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Forecast customer demand using historical insights and simulations

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Form predictions based on past and present data/trends

Calculate a company, client account or person's health via a scoring system

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Calculate NPS of customers

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Measures the retention rate and satisfaction of customers.

Generate reports on your own without IT involvement

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Free Plan

$0.00

It includes:

-   All Churn Assassin Features

Pro Plan (monthly payments)

$2.35

Usage Based,Per Month

It includes:

-   All Churn Assassin Features
-   First 25 Customers are free

Pro Plan (annual payments

$2.00

Usage Based,Per Year

It includes:

-   All Churn Assassin Features
-   First 25 Customers are free

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Google Chat](https://www.capterra.com/p/175800/Chat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

Jaime G.

Partner

Accounting

### "Churn Assassin for the win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2024

From initial inquiry to implementation the Churn Assassin team was incredibly responsive and offered incredible guidance about how best to harness the product benefits to reap immediate rewards.

Pros

I was pleasantly surprised with the speed of set up. No long drawn out implementation. We were up and running gathering critcal insights about our clients within minutes.

Cons

That it took us this long to find Churn Assassin!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jason G.

Director of CS

Public Safety

### "Very easy to install and effective "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 17, 2024

Pros

The ease of setup. All we had to do was install a small code snippet and the data started to flow. The dashboard area gives us a good indication of how our clients are doing

Cons

I wish it had a way to do surveys and polls

Switched from

[ChurnZero](https://www.capterra.com/p/157980/ChurnZero/)

Churn Zero was very difficult to use. If you have clients who do not fit in a mold it makes doing churn scores difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)