--- title: "Churn Assassin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Churn Assassin Software - reviews, pricing plans, popular comparisons to other Predictive Analytics products and more." source_url: "https://www.capterra.com/p/10025553/Churn-Assassin/" page_type: "product" language: "en" --- # Churn Assassin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Churn Assassin ## What is Churn Assassin? Churn Assassin is up and running in minutes, and is the obvious choice for B2B SaaS companies looking for a Customer Success Platform along with an advanced plug-and-play customer health monitoring agent. Powered by AI, data science, and machine learning, it continuously re-evaluates account health and sends real-time alerts whenever a customer needs intervention—or even when there’s a sales opportunity for expansion. No guesswork. No surprises. No last-minute rescue missions. Your team gets actionable insights to step in and support customers at the right time, every time. ## What is Churn Assassin used for? [Customer Retention](https://www.capterra.com/customer-retention-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.35 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Churn Assassin?[Manage this product listing](https://www.g2.com/products/churn-assassin/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Churn Assassin 4.5 (2) VS. [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Starting Price $2.35 Flat Rate, One Time Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (168) Value For Money 5.0 (2) Value For Money 4.9 (149) Customer Service 4.5 (2) Customer Service 5.0 (157) ## Churn Assassin alternatives [4.9 (135)](https://www.capterra.com/p/190125/Custify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) Highest Rated [Stamp Me](https://www.capterra.com/p/131810/Stamp-Me/) [5.0 (24)](https://www.capterra.com/p/131810/Stamp-Me/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131810/Stamp-Me/) ## FAQs about Churn Assassin Overview ### What company size and specific industries is Churn Assassin built for? Churn Assassin is designed for B2B SaaS companies, especially those with busy customer success teams. It fits organizations that need affordable customer success tools, automated insights, and support for reducing customer churn while improving retention and growth. Features and Usability ### What are the key features of Churn Assassin? Churn Assassin offers AI/Machine Learning, predictive analytics, behavior tracking, and health score tools for churn management. It also includes account alerts, real-time notifications, customer segmentation, renewal management, workflow management, customizable reports, and third-party integrations for monitoring customer activity and retention. Pricing ### How much does it cost and what fees or limitations are included? Churn Assassin offers a free plan with all features for up to 25 customers and no time limit. Paid pricing starts at $2.35 per customer per month on the Pro Plan with monthly billing, or $2.00 per customer per month with annual billing, beginning with the 26th customer. Integrations ### Which third-party tools and platforms does Churn Assassin integrate with? Churn Assassin integrates with over 10 third-party tools across CRM, support, analytics, and chat. Official catalog integrations include HubSpot CRM, Salesforce Platform, Pipedrive, Zoho CRM, Freshsales, Intercom, Zendesk Suite, Help Scout, Freshdesk, Zoho Desk, Slack, Microsoft Teams, Google Chat, Mixpanel, Segment, Chargebee, and Spiro. Getting Started and Support ### What training and onboarding options does Churn Assassin offer? Churn Assassin provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning sessions, documentation gives written reference material, and videos offer visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Churn Assassin offer? Churn Assassin provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 479 Predictive Analytics reviews Capterra data shows that buyers of predictive analytics software rank the following features as their top priorities: - **Reporting/Analytics** (**45%** of reviewers rated this feature as critical) - **Data Visualization** (**48%**) - **Performance Metrics** (**44%**) Churn Assassin supports all three features that reviewers rate most highly: **Reporting/Analytics**, **Data Visualization**, and **Performance Metrics**. Together, these capabilities help businesses track trends, understand results more clearly, and monitor outcomes over time, allowing teams to make faster decisions based on data and improve planning with greater confidence. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Discovery 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Customer Data Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Searchable repository of information about clients Customer Profiles 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Churn Assassin 65 features ### All Features - Account Alerts: Informs of any account changes and notifications - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Demand Forecasting: Forecast customer demand using historical insights and simulations - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forecasting: Form predictions based on past and present data/trends - Health Score: Calculate a company, client account or person's health via a scoring system - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - NPS of Customers: Calculate NPS of customers - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retention Tracking: Measures the retention rate and satisfaction of customers. - Self-service Analytics: Generate reports on your own without IT involvement - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10025553/Churn-Assassin/pricing/) Free Plan $0.00 It includes: - All Churn Assassin Features Pro Plan (monthly payments) $2.35 Usage Based,Per Month It includes: - All Churn Assassin Features - First 25 Customers are free Pro Plan (annual payments $2.00 Usage Based,Per Year It includes: - All Churn Assassin Features - First 25 Customers are free Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Google Chat](https://www.capterra.com/p/175800/Chat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Jaime G. Partner Accounting ### "Churn Assassin for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 From initial inquiry to implementation the Churn Assassin team was incredibly responsive and offered incredible guidance about how best to harness the product benefits to reap immediate rewards. Pros I was pleasantly surprised with the speed of set up. No long drawn out implementation. We were up and running gathering critcal insights about our clients within minutes. Cons That it took us this long to find Churn Assassin! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jason G. Director of CS Public Safety ### "Very easy to install and effective " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 17, 2024 Pros The ease of setup. All we had to do was install a small code snippet and the data started to flow. The dashboard area gives us a good indication of how our clients are doing Cons I wish it had a way to do surveys and polls Switched from [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) Churn Zero was very difficult to use. If you have clients who do not fit in a mold it makes doing churn scores difficult Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.