# Churn Assassin Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Churn Assassin Software - reviews, pricing plans, popular comparisons to other Predictive Analytics products and more. Source: https://www.capterra.com/p/10025553/Churn-Assassin --- # Churn Assassin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Churn Assassin ## What is Churn Assassin? Churn Assassin is up and running in minutes, and is the obvious choice for B2B SaaS companies looking for a Customer Success Platform along with an advanced plug-and-play customer health monitoring agent. Powered by AI, data science, and machine learning, it continuously re-evaluates account health and sends real-time alerts whenever a customer needs intervention—or even when there’s a sales opportunity for expansion. No guesswork. No surprises. No last-minute rescue missions. Your team gets actionable insights to step in and support customers at the right time, every time. ## What is Churn Assassin used for? [Customer Retention](https://www.capterra.com/customer-retention-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.35 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Churn Assassin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://simplysub.com&name=Churn Assassin) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Churn Assassin 4.5 (2) VS. [4.5 (389)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting Price $2.35 Flat Rate, One Time Starting Price $1851 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (1,865) Value For Money 5.0 (2) Value For Money 4.2 (1,271) Customer Service 4.5 (2) Customer Service 4.2 (1,205) ## Churn Assassin alternatives [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,886)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) [MATLAB](https://www.capterra.com/p/125813/MATLAB/) [4.6 (2,095)](https://www.capterra.com/p/125813/MATLAB/reviews/) Starting price $203.63 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125813/MATLAB/) Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,356)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) ## FAQs about Churn Assassin Overview ### What company size and specific industries is Churn Assassin built for? Churn Assassin is designed for B2B SaaS companies, especially those with busy customer success teams. It fits organizations of varying sizes that need affordable customer success tools, automated insights, and support for reducing churn while improving retention and growth. Features and Usability ### What are the key features of Churn Assassin? Churn Assassin offers churn management, account alerts, health score tracking, and retention tracking for monitoring customer risk. It also includes predictive analytics, behavior analytics, and demand forecasting, plus CRM, customer segmentation, workflow management, reporting, and multi-channel communication for managing customer accounts and engagement. Pricing ### How much does it cost and what fees or limitations are included? Churn Assassin starts at free for up to 25 customers, with a free version and free trial available. Paid pricing begins at $2.35 per customer per month on the Pro Plan with monthly payments, or $2.00 per customer per month on the annual Pro Plan, both usage based from customer 26. Integrations ### Which third-party tools and platforms does Churn Assassin integrate with? Churn Assassin integrates with 10 third-party tools, including CRM and support platforms such as HubSpot CRM, Salesforce Platform, Pipedrive, Zoho CRM, and Zoho Desk, plus communication and service tools like Slack, Microsoft Teams, Intercom, Zendesk Suite, and Freshdesk. Getting Started and Support ### What training and onboarding options does Churn Assassin offer? Churn Assassin provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced walkthroughs for common tasks. Getting Started and Support ### What customer support options does Churn Assassin offer? Churn Assassin provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to seek help and find answers, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Customer Data Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Searchable repository of information about clients Customer Profiles 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Discovery 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis Demand Forecasting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Forecast customer demand using historical insights and simulations Churn Assassin 65 features Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Display advertising and marketing messages to users based on their browsing history and preferences Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Identify customers at risk of migration and activate strategies to retain them Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Discover and connect variety of data sources to the application for analysis Import and export data to and from software applications Graphical representation of data Tools that provide relevant information at specific times to support judgments and courses of action Forecast customer demand using historical insights and simulations Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Form predictions based on past and present data/trends Calculate a company, client account or person's health via a scoring system Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Calculate NPS of customers Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Measures the retention rate and satisfaction of customers. Generate reports on your own without IT involvement Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Free Plan $0.00 It includes: - All Churn Assassin Features Pro Plan (monthly payments) $2.35 Usage Based,Per Month It includes: - All Churn Assassin Features - First 25 Customers are free Pro Plan (annual payments $2.00 Usage Based,Per Year It includes: - All Churn Assassin Features - First 25 Customers are free Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Google Chat](https://www.capterra.com/p/175800/Chat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Jaime G. Partner Accounting ### "Churn Assassin for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 From initial inquiry to implementation the Churn Assassin team was incredibly responsive and offered incredible guidance about how best to harness the product benefits to reap immediate rewards. Pros I was pleasantly surprised with the speed of set up. No long drawn out implementation. We were up and running gathering critcal insights about our clients within minutes. Cons That it took us this long to find Churn Assassin! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jason G. Director of CS Public Safety ### "Very easy to install and effective " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 17, 2024 Pros The ease of setup. All we had to do was install a small code snippet and the data started to flow. The dashboard area gives us a good indication of how our clients are doing Cons I wish it had a way to do surveys and polls Switched from [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) Churn Zero was very difficult to use. If you have clients who do not fit in a mold it makes doing churn scores difficult Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.