# Tixly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tixly the right Ticketing solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10025572/Tixly/reviews

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Tixly

4.7 (7)

[View alternatives](https://www.capterra.com/p/10025572/Tixly/alternatives/)

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Last updated March 13th, 2026

# Reviews of Tixly

Ease of use

4.7

Customer Service

4.9

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Per G.  
Manager  
Performing Arts  
Used the software for: 1-2 years

### "Tix makes our daily life in our venue better !"

March 15, 2021

5.0

We use Tix for ticket sale at our venue. Very easy to use, both for the customers and box-office personal. Good integration possibilities with other systems (mailchimp, planning software). Continous improvements and added functionality launched regularly. Very good support !

Pros

Ease of use and good functionality. Cost pr ticket only - no monthly regular fees. Very good support !

Cons

Even more integration possibilities wanted. For example Zapier.

Reason for choosing Tixly

Best functionality. Best price. Best support.

Switched from

[TicketCo](https://www.capterra.com/p/167505/TicketCo/)

Need for better functionality according to our venues needs - and better support !

Review Source

Response from Tixly

March 19, 2021

Dear Per, Thank you very much for your review. Ken

SÞH

Sindri Þór H.  
Marketing director  
Entertainment  
Used the software for: 2+ years

### "A variety of options yet easy to use"

March 17, 2021

5.0

Pros

Using Tix has allowed us at Tjarnarbíó (small/medium sized theatre) to improve our online ticket sales and Tix is now our primary point of sale for tickets to shows and events. It is perfect for the entertainment industry, giving us a variety of options like online sale of additional products (e.g. drinks), gift cards and season tickets. The software is easy to use which makes training of sales staff that much easier. Customer service is excellent.

Cons

Through Tix it is possible to perform on-the-spot sales but that process is a bit cumbersome with some seemingly unnecessary steps.

Review Source

Response from Tixly

March 18, 2021

Thank you very much for your review. Ken

SA

Susanne A.  
Sales /marketing coordinator  
Arts and Crafts  
Used the software for: 1-2 years

### "TIX review "

March 30, 2021

4.0

Pros

It is easy to learn for new users. A lot is logical and you can figure out how to do by yourself. It takes a short amount of time to set up events. The support you get from TIX is great, they always have ideas, listen to what you need and care for your business.

Cons

If you want to sell package with seating online there are to many "clicks" to have a satisfying sell process for the customer. For singel tickets great, for more than that not very good. The online buy process could be modified to be more customer friendly.

Reason for choosing Tixly

TIX matched our demands better.

Review Source

Response from Tixly

March 31, 2021

Dear Susanne, thank you very much for the review. Ken

OM

Olaf M.  
Direktør / General manager  
Arts and Crafts  
Used the software for: 6-12 months

### "The prfect ticketing system?"

March 15, 2021

5.0

Tix has proved to be a robust, flexible system. Our experience with both the product and the staff has been one of complete satisfaction. We are glad to be evangelists for this product!

Pros

This is a ticketing system designed from the ground up with exceptional functionality coupled with an intuative user esperience. Incredibly powerful without being overly complex. The system handles sales for our symphony orchestra and opera in a venue with over 1600 seats. In th challenging times we have faced since implementing the system in August we have time and time again seen the benefit of the continuous development of the procuct to match the challenges we have faced in 2020/21. We are extremely happy customers.

Cons

From the first pitch to the ongoing followup Tix have delivered on every level. We have no complaints.

Review Source

Response from Tixly

March 19, 2021

Dear Olaf, Thank you very much for the review. Ken

JK

Joakim K.  
Digital Marketing  
Events Services  
Used the software for: 1-2 years

### "TIX made our days so much easier"

March 16, 2021

5.0

Selling tickets, managing the orders, keeping track og tickets sold and so on is so much easier for us after moving to TIX.

Pros

The easiness. TIX includes a lot of functionalities, but in a easy and more understandable way compared to other ticketing systems.

Cons

Design within the dashboard could be better, but it's still one of the more neat designs I've seen for a ticketing software.

Review Source

Response from Tixly

March 19, 2021

Dear Joakim, thank you very much for the review. Ken

PF

Petter F.  
Producer  
Entertainment  
Used the software for: 1-2 years

### "Best choice for number seating"

March 15, 2021

5.0

Pros

Easy for customers to purchase tickets. Good options for communicating with customers. Easy and flexible to manage customers and tickets. Gathers good data for statistics. Integrates well with website (Wordpress), planning software (Yesplan) and google analytics.

Cons

Setup with bank was a bit tedious. Editing html in e-mails are a bit difficult for novices.

Review Source

Response from Tixly

March 19, 2021

Dear Petter, thank you very much for your review. Ken

VR

Verified Reviewer  
Abogado  
Judiciary  
Used the software for: I used a free trial

### "Mi experiencia en Tix"

September 20, 2023

4.0

Tix es una buena herramienta donde se puede definir el alcance, el presupuesto y el cronograma de un proyecto, así como visualizar el progreso y los riesgos en tiempo real.

Pros

Me gusta la herramienta porque se puede definir el alcance, el presupuesto y el cronograma de un proyecto, así como visualizar el progreso y los riesgos en tiempo real.

Cons

Sigue evaluando las funcionalidades pero por ahora todo bien.

Review Source

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