--- title: "Clava Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clava Software - reviews, pricing plans, popular comparisons to other Gym Management products and more." source_url: "https://www.capterra.com/p/10025687/Clava/" page_type: "product" language: "en" --- # Clava Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clava ## What is Clava? Clava is climbing gym management software that streamlines operations for indoor climbing facilities. Our cloud-based platform consolidates booking, payments, waivers, staffing, memberships, reporting, and more into one platform accessible on any device from anywhere. Entirely cloud-based, you do not need to buy and maintain a local server. Key capabilities include scheduling, point-of-sale, digital waivers, data analytics, instructor portal, and integration with apps like Stripe and Zoom. Clava aims to automate administrative tasks so climbing gym staff can devote time to serving members and growing their business. ## What is Clava used for? [Gym Management](https://www.capterra.com/gym-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £499 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clava?[Manage this product listing](https://www.g2.com/products/clava/claim_requests/new?auto=true) ## Clava Overview Updated September 2026 AI summary Clava offers small and midsize businesses a suite of tools for managing gym operations, focusing on membership management, class scheduling, and payment processing. With features including attendance tracking, CRM, facility scheduling, and member portals, it enables staff to handle bookings, billing, communications, and reporting. Clava is accessible via cloud, web, Mac, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clava 5.0 (2) VS. [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting Price £499 Flat Rate, Per Month Starting Price $129 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.8 (243) Value For Money 5.0 (2) Value For Money 4.7 (239) Customer Service 5.0 (2) Customer Service 4.9 (239) ## Clava alternatives [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Wodify](https://www.capterra.com/p/159663/Wodify/) [4.5 (156)](https://www.capterra.com/p/159663/Wodify/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159663/Wodify/) Highest Rated [Kilo](https://www.capterra.com/p/10011551/Kilo/) [5.0 (70)](https://www.capterra.com/p/10011551/Kilo/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011551/Kilo/) [ClubRight](https://www.capterra.com/p/160550/Club-Right/) [4.8 (194)](https://www.capterra.com/p/160550/Club-Right/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160550/Club-Right/) ## FAQs about Clava Overview ### What company size and specific industries is Clava built for? Clava is designed for climbing gyms and climbing centres of any size that need to manage daily operations and improve experiences for staff and customers. It is built for the indoor climbing and recreation sector, especially facilities focused on coordinating member activity, staff workflows, and center management. Features and Usability ### What are the key features of Clava? Clava offers member communication, membership management, and member portals, plus booking management, online booking, and mobile booking. It also includes class scheduling, attendance tracking, payment processing, billing and invoicing, access controls/permissions, reporting and analytics, SMS messaging, and third-party integrations for gym and club operations. Pricing ### How much does it cost and what fees or limitations are included? Clava starts at £499 per month for the Ultimate flat-rate plan, which includes POS, check-ins, class management, instructor management, membership management, retail, and self check-ins. A free trial is available. The plan has no admin or check-in restrictions, and the price is fixed each month. Integrations ### Which third-party tools and platforms does Clava integrate with? Clava integrates with 7 third-party tools, including marketing and email platforms Brevo, HighLevel, Mailchimp, and SendGrid, plus Shopify for ecommerce, Xero for accounting, and Zapier for broader app connectivity. Getting Started and Support ### What training and onboarding options does Clava offer? Clava provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced learning resources. Getting Started and Support ### What customer support options does Clava offer? Clava offers email/help desk support, FAQ/forum resources, a knowledge base, phone support, and chat. Support information is organized across these channels so users can find answers or contact the team in the format that fits the issue best. ## Features AI summary Based on 1,180 Gym Management reviews Capterra data shows that buyers of gym management software rank the following features as their top priorities: - **Membership Management** (**60%** of reviewers rated this feature as critical) - **Payment Processing** (**65%**) - **Mobile Access** (**50%**) Clava supports all three features that reviewers rate most highly: **Membership Management**, **Payment Processing**, and **Mobile Access**. Together, these capabilities help businesses manage member records, handle payments more efficiently, and give staff and members convenient access on the go, allowing teams to run daily operations with less manual work and better member service. Membership Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Registration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Real-time registration over the web Customer Database 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. For Gyms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Intended for sports & fitness gyms Lead Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Clava 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Gyms: Intended for sports & fitness gyms - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10025687/Clava/pricing/) Ultimate £499.00 Flat Rate,Per Month It includes: - membership management - check-ins - self check-ins - retail - POS - class management - instructor management Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PC Phil C. Designer Health, Wellness and Fitness ### "Clava front desk" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2024 Compared to what we were on before (mindbody) and that fact that Clava is continually being developed with new features specific to our industry is really exciting. Their so open to improve and build in new features which is amazing to have such access to them and their product team. Pros Ease of use as an admin user, checking people in so fast and easy to do. Members like the onboarding as it’s quick to get started. The integrated waivers are also great as it means we can keep track of who’s done what. There’s a lot of features with more to come - but it does not feel overwhelming or complicated to use. Cons There are some features like referrals yet to come and we could do with those sooner rather than later. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MBO was driving the team crazy and we reached a point where we could no longer get the support plus none of our members could access their accounts so that just became impossible as a business to continue with their platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VW Vernon W. Executive Recreational Facilities and Services ### "Clava the best for climbing operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2024 The only point of sale software that has been built for bouldering and climbing sector. Responsive team. Development program prioritizes this sector Pros Integrated waivers, development program functionality, self-checkin option, user interface Cons No email integration (should be in place by Christmas 2024) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is not designed for climbing gyms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.