# Mando AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mando AI Software - reviews, pricing plans, popular comparisons to other Customer Support products and more.

Source: https://www.capterra.com/p/10025716/Mando

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# 

 Mando AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mando AI

## What is Mando AI?

Mando AI is a unified platform for building AI agents that support your customers and your internal teams, all powered by a single source of truth. At its core, Mando helps businesses deliver always-on customer support while giving teams one AI workspace to search, create, and act. Instead of juggling separate tools for support, content, and internal collaboration, Mando brings everything together in one platform. With Mando, you can: ☑️ Offer 24/7 multilingual customer support ☑️ Answer questions instantly using your content across your Help Center, NewsRoom and Content Library. ☑️ Human hand-off and escalation and Shared inbox ☑️ Keep customers updated through ticketing, Help Center, and Newsroom content ☑️ Talk to customers where they are, including web chat and Whatsapp ☑️ Combine AI support with human hand-off when needed ☑️ All customer conversations, content, and insights live in one place.

## What is Mando AI used for?

[Customer Support](https://www.capterra.com/customer-support-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Mando AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mando.cx&name=Mando AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mando AI

5.0 (1)

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (1,733)

Value For Money

5.0 (1)

Value For Money

4.6 (1,487)

Customer Service

5.0 (1)

Customer Service

4.7 (1,506)

## Mando AI alternatives

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10025716/Mando/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chatbot

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Customer Communication

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.

Knowledge Base Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Live Chat

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

API

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

Communicate using direct chat or messages within the system

Mando AI 16 features

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Private online space that lets businesses securely share documents and provide information access to clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Managing service requests, incidents, IT issues & support with a ticketing system

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Analyze and gain insights into data in real-time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allow customers/users to submit support queries and service requests

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Free

$0.00

It includes:

-   AI Customer Service Agent

Simple Agent

$29.00

Flat Rate,Per Month

It includes:

-   AI Customer Service Agent
-   1 integration
-   Lead Collection
-   Analytics
-   2,000 pages
-   3,000 AI messages

Support Suite

$99.00

Flat Rate,Per Month

It includes:

-   3 AI Agent
-   5000 Pages
-   Help Center
-   NewsRoom
-   Custom domains
-   AI Search
-   Webhooks
-   MCP integration
-   Live chat (Human Hands-Off)
-   Shared inbox & collaboration

Support Suite Pro

$299.00

Flat Rate,Per Month

It includes:

-   Unlimited integrations
-   10 team members
-   20,000 pages
-   5 AI agents

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Notion](https://www.capterra.com/p/186596/Notion/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SA

Shatha A.

Sales Manager

Media Production

### "Affordable and Smart AI Support Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

Overall, it’s been a game-changer. We’ve reduced support workload and response times, and our team loves the simplicity and power of the platform. Highly recommend it for growing businesses.

Pros

Mando offers everything you’d expect from top-tier AI support tools—live chat, help centre, ticketing, integrations—but at a much more affordable price point. It’s incredibly fast to set up and easy to train on your content, which makes it ideal for small teams or startups looking to save money without compromising on features.

Cons

The only downside for us is that it doesn’t yet integrate with Telegram, which would be useful for reaching some of our audience. Hopefully it’s added soon.

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