# Workshop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Workshop Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10025753/Workshop --- # Workshop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workshop ## What is Workshop? Workshop is a comprehensive bike shop management software crafted specifically for bike mechanics and shops. It simplifies day-to-day operations, allowing you to focus on what matters most: serving your customers. From streamlined booking management and inventory control to seamless invoicing and supplier integrations has it all. Key features include a centralised inbox to keep all customer communication in one place, automatic, paperless updates sent directly to customers, low-stock alerts, online booking visibility, route optimisation for efficient travel, and integrated payments with accounting tools. Boost efficiency and elevate customer experience with Workshop, the all-in-one solution for modern bike shops.integrations. ## What is Workshop used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £49.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workshop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bikebook.co.uk&name=Workshop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workshop 5.0 (5) VS. [4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price £49.99 Other Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (660) Value For Money 4.8 (5) Value For Money 4.7 (622) Customer Service 5.0 (5) Customer Service 4.9 (590) ## Workshop alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10025753/Workshop/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Database 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Activity Dashboard 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities CRM 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer History 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Quotes/Estimates 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Workshop 26 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Track products that are for sale at a reduced price or part of coupon promotions Track employee schedules, availability, and performance across projects and tasks Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Upload, track, and submit receipts in a central database Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version Workshop £49.99 Flat Rate,Per Month It includes: - Online bookings - Route Planning - Pos Job Service Reports - Third-party Integrations - Featured listings on Bikebook - Inventory Management - Payments & Invoicing - Supplier Integrations Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[ Saledock](https://www.capterra.com/p/216872/Saledock/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LN Lee N. Director Mechanical or Industrial Engineering ### "Otecbikes workshop experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 Overall extremely positive any problems have been rectified once reported to workshop makes transition between employees very smooth and error free Pros It works ! Mobile friendly Easy to pick up fast to learn Cons Nothing - problems are fixed one I report them ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marco G. Owner Sports ### "Amazing tool. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2024 Working together since day one. Amazing journey so far, feeling like a family. Pros The team listens to our needs and adapt to what we ask. Cons As it's new app, lots of features still not working or available, but it's a work on progress. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Angie O. CEO at Aztecs Bikes Retail ### "Transforming the Workshop Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2024 My overall experience with Workshop has been positive. It’s clear that the product is designed with mechanics in mind, focusing on practical solutions that genuinely enhance our daily work. While it’s still a new product and some features are in development, I’ve noticed consistent improvements over time. The team behind it is attentive to our feedback, which gives me confidence that it will continue to evolve into an even more valuable tool for bike mechanics. Pros I appreciate that they truly listen to our needs and design solutions by mechanics, for mechanics. They genuinely focus on improving our day-to-day work, understanding that many bike mechanics aren’t particularly tech-savvy. Cons It’s a new product that still requires some development, and we’re eagerly anticipating some exciting features, but it’s improving day by day. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive is not designed specifically for bike shop Alternatives considered [Hubtiger Service and Repair Software](https://www.capterra.com/p/206141/Hubtiger/) Reasons for choosing Workshop Design and what Hubtiger built was not great for my needs in the end, I found a lot of constraint from the beginning while Bikebook was more flexible and build everything based on our needs since we were one of the first to use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Ben G. Sole Proprietor Retail ### "A revolution in bike repairs! Nothing compares!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 We started our bicycle repair business on a POS that was entirely unsuitable for what we needed, and we moved on to another one with built in cycle serviceing, but it was very basic, too basic! Then we found a new workshop system that connected to our new POS, but after a while the development slowed and it could have bcome much more than it was, and stayed as more of an invoice building service, so we looked fo another one and found Bikebook. They worked with us and took our ideas and need to develop the Workshop system they now have to day, they embrace innovation and listen, making Bikebook everything we dreamed of and more! Nothing compares to Bikebook, it's truly revolutionary, embraces and uses modern technology, and allows us to have online bookings on our web site, great customer interaction, online tracking, and best of all a workshop interface that allows us to check each part of the bike individually. We have a very close and symbiotic relationship with Bikebook's team, now, and we can see it going places with it's ever evolving GUI, API connectivity to the ePOS, Messenger Communications and Web services we use. We can't wait to see what is to come in the future! Pros It's the easiest and most intuitive system to use in the bike repair industry by far! Cons Nothing I can actually think of! Any issues we do come across are quickly resolved or improved upon! Switched from [Hubtiger Service and Repair Software](https://www.capterra.com/p/206141/Hubtiger/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Ease of use, eliminating the use of mutiple services, more detail bike servicing, easeir communications, and stock management, and I am sure much more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kieren R. Mechanic Sporting Goods ### "Kierens Bike Tech review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2024 Fantastic. Couldn't be happier. The customer support I receive from \[sensitive content hidden\] is also amazing! Always there and happy to have a phone call regarding any queries :) Pros How well everything I need is in one place for me. Every time during the making of the platform I came up with an idea for something that would make the platform better and it was already being done!! Cons Nothing! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)