# AI Answering Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AI Answering Service Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10025779/AI-Answering-Service/reviews --- # AI Answering Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 6, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) AI Answering Service ## What is AI Answering Service? AI Answering Service is an AI virtual receptionist software for small businesses that provides AI assistants to handle routine calls, qualify leads, and capture key details. The software then sends call transcripts so users never miss an interaction. AI Answering Service aims to boost customer service and maximize bookings. Features include automatic lead capture, call recording, and intelligent call transferring. ## What is AI Answering Service used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$47 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI Answering Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aiansweringservice.io&name=AI Answering Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AI Answering Service 0.0 VS. [4.4 (368)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price A$47 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (368) Value For Money 0.0 (0) Value For Money 4.4 (239) Customer Service 0.0 (0) Customer Service 4.5 (308) ## AI Answering Service alternatives [4.8 (70)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (100)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (477)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (100)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) ## FAQs about AI Answering Service Overview ### What company size and specific industries is AI Answering Service built for? AI Answering Service is designed for small business owners and other SMBs that need an answering service for day-to-day customer calls. It is aimed at small companies across industries rather than a specific sector, making it suitable for general business use. Features and Usability ### What are the key features of AI Answering Service? AI Answering Service offers AI/Machine Learning and Natural Language Processing for understanding incoming requests, plus Business Process Automation for handling routine actions. It also includes Transfers/Routing to direct calls or messages and Personalization settings to tailor responses, along with Virtual Personal Assistant (VPA) capabilities for answering tasks. Pricing ### How much does it cost and what fees or limitations are included? AI Answering Service starts at A$47 per month for the Simple Choice plan, which includes 200 calls, 24x7 answering, custom greetings, full call recording, and instant call summaries. A free version is available, and free onboarding is included with the plan. Getting Started and Support ### What customer support options does AI Answering Service offer? AI Answering Service provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed beyond the listed channel. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Natural Language Processing Process and analyze human language in text or audio form Personalization Adjust communications based on previous interactions or personal preferences Transfers/Routing Transfer queries and organize messages between agents Virtual Personal Assistant (VPA) Program systems that assist users with their daily administrative responsibilities AI Answering Service 6 features Software program that continuously adjusts its behavior based on observed data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities ## Pricing Free Version Simple Choice A$47.00 Flat Rate,Per Month It includes: - 200 Calls Included - Custom Greeting Message - Full Call Recording - Instant End of Call Summary - Answers your calls 24x7 ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.