--- title: "Petboost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Petboost Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/10025800/Petboost/" page_type: "product" language: "en" --- # Petboost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Petboost ## What is Petboost? Petboost gives vet clinics a bolt-on system for non-medical services like puppy school, grooming, and daycare. It runs alongside your practice management software without touching clinical operations. Features: Separate Booking: Non-clinical services get their own calendar and staff. Puppy School: Native course system with enrolment, lessons, and attendance. Grooming & Daycare: Full scheduling for add-on service staff. Vaccination Approval: Review certificates and gate bookings on them. Packages & Memberships: Sell prepaid bundles or recurring plans. Deposits: Pre-pay in full or a partial deposit on one-off online bookings. Intake Forms: Collect consent with e-signatures before classes. Pricing (AUD): Pro $65/mo (waived $7,500+), Flex $135/mo BYO EFTPOS (waived $13,500+), Max $240/mo (waived $20,000+). 1.2-1.4% booking fee. Enterprise: custom. Unlimited staff. Australian-owned. Same-timezone support. 14-day free trial. ## What is Petboost used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Petboost?[Manage this product listing](https://www.g2.com/products/petboost-business/claim_requests/new?auto=true) ## Petboost Overview Updated September 2026 AI summary Petboost is a cloud-based platform for small businesses offering veterinary, kennel, grooming, or pet sitting services, combining appointment scheduling, patient records management, billing, and CRM in one system. It includes features such as reminders, reporting, electronic payments, and an AI Copilot, with integrations for payments, messaging, and accounting to support daily operations and client communication. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Petboost 5.0 (2) VS. [4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price Contact vendor Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (127) Value For Money 5.0 (2) Value For Money 4.8 (125) Customer Service 5.0 (2) Customer Service 4.9 (127) ## Petboost alternatives [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Petboost Overview ### What company size and specific industries is Petboost built for? Petboost is designed for solo operators through 50+ person teams in the pet care sector, including dog grooming, daycare, training, walking, boarding, and rehabilitation businesses. It fits Australian-based providers that need support across a range of dog services and care operations. Features and Usability ### What are the key features of Petboost? Petboost offers appointment scheduling, online booking, and calendar management for visits and recurring appointments. It also includes client and pet records, CRM, billing and invoicing, payment processing, reminders and SMS notifications, reporting and analytics, mobile access, and GPS check-in/check-out for grooming and facility operations. Integrations ### Which third-party tools and platforms does Petboost integrate with? Petboost integrates with six third-party platforms: SendGrid, Stripe, Stripe Terminal, Twilio, and Xero. These integrations cover email delivery, payments, point-of-sale transactions, messaging, and accounting, giving Petboost connectivity across core business functions. Getting Started and Support ### What training and onboarding options does Petboost offer? Petboost provides live online sessions, documentation, and videos to help teams get started. Live online sessions offer guided setup and direct instruction, documentation gives written reference material for later review, and videos support self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does Petboost offer? Petboost offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response speed, helpfulness, or common issues cannot be described. ## Features AI summary Based on 1,661 Veterinary reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) Petboost supports all three of the features reviewers rate most important: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage financial workflows, maintain complete and accurate patient histories, and document care clearly, allowing teams to improve day-to-day operations and deliver more consistent service. Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Electronic Payments 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Invoice Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Recurring/Subscription Billing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Petboost 101 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - GPS Check-in/Check-out: Remote check in/out based on location - Interoperability: The ability of two or more systems to exchange information or data. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Mobility: Provides accessibility from a mobile device for learning on the go - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Pet Records: Provides basic CRM functionality by creating records for each pet and owner with relevant biographical, medical, and payment information. Also tracks grooming history and staff notes. - Photo Updates: Provides real-time updates in the form of photos - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Business Pro From $0-65/mo • 1.4% per txn It includes: - $0.40 per additional appointment - 500 SMS / month - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Local AU Processing - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements - 450 Appointments/Month Business Max From $0-240/mo • 1.2% per txn It includes: - Unlimited Appointments - No Overage Fees - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - 1,000 SMS/Month - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Priority Support - Local AU Processing - GPS Tracking - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements Business Flex From $0-135/mo • 1.4% per txn It includes: - 650 Appointments/Month - $0 Cash/Bank/EFTPOS Fees - BYO Payment Terminal - 700 SMS/Month Petboost Enterprise Custom - contact for quote It includes: - Multi-Location HQ Dashboard - Cross-Location Reporting - Consolidated Organisation Billing - Dedicated Account Manager - Priority Support SLA (99.9% Uptime) - Australian Data Residency - Custom Onboarding & Migration Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/)[ Petboost](https://www.capterra.com/p/10025800/Petboost/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AL Annika L. Director Veterinary ### "Petboost has completely transformed the way we run our business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2025 Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention. Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. It just works. Pros Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction. What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes. Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue. Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS. The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses. Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything. Cons The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) While Square Appointments and Timely are well-designed and established platforms, they’re ultimately built for human service businesses — not for the complexity and nuance of pet care. Petboost, on the other hand, has been purpose-built from the ground up specifically for pet businesses. The team behind it clearly understands our world — they’ve built Version 1 and now Version 2 in direct collaboration with real local businesses. Updates are frequent, often daily, and feature requests are genuinely considered. The answer is rarely a flat “no” — it’s usually “yes,” or “let’s explore this together.” That level of responsiveness and deep industry alignment is why we made the switch — and haven’t looked back. Petboost isn’t just software for pet businesses. It’s software with pet businesses. Alternatives considered [KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/) [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing Petboost While Gingr and KennelBooker are both comprehensive and widely used, I chose Petboost because it's Australian-based and run by a local team who truly understand the unique needs of our industry here. Petboost’s all-inclusive, transparent pricing was another key factor — no hidden fees, no per-message charges, and everything we need included from the start. Plus, their customer support and responsiveness far exceeded what I saw elsewhere. It’s clear Petboost is built with pet businesses, not just for them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Camille H. Owner Veterinary ### "A Game-Changer for Streamlining My Pet Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. \[sensitive content hidden\] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers. Pros What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I made the switch from Acuity to PetBoost because I needed a platform that truly understood the unique needs of running a pet behavior and training business. While Acuity was great for basic scheduling, it lacked the tailored features that could help me manage my clients, their dogs, and the intricacies of personalized training plans efficiently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.