--- title: "Petboost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Petboost Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/10025800/Petboost/" page_type: "product" language: "en" --- # Petboost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Petboost ## What is Petboost? Petboost gives vet clinics a bolt-on system for non-medical services like puppy school, grooming, and daycare. It runs alongside your practice management software without touching clinical operations. Features: Separate Booking: Non-clinical services get their own calendar and staff. Puppy School: Native course system with enrolment, lessons, and attendance. Grooming & Daycare: Full scheduling for add-on service staff. Vaccination Approval: Review certificates and gate bookings on them. Packages & Memberships: Sell prepaid bundles or recurring plans. Intake Forms: Collect consent with e-signatures before classes. Pricing (AUD): Pro $65/mo, Flex $135/mo BYO EFTPOS, Max $240/mo. 1.2-1.4% booking fee, waived at volume. Enterprise: custom. Unlimited staff. Australian-owned. Same-timezone support. 14-day free trial. ## What is Petboost used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Petboost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.petboost.com.au/&name=Petboost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Petboost 5.0 (2) VS. [4.9 (272)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price Contact vendor Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (127) Value For Money 5.0 (2) Value For Money 4.8 (125) Customer Service 5.0 (2) Customer Service 4.9 (127) ## Petboost alternatives [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (107)](https://www.capterra.com/p/142461/Pawfinity/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (103)](https://www.capterra.com/p/150449/ProPet/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) [4.9 (127)](https://www.capterra.com/p/216597/PetPocketbook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216597/PetPocketbook/) ## FAQs about Petboost Overview ### What company size and specific industries is Petboost built for? Petboost is designed for Australian pet care businesses, including dog grooming, daycare, training, walking, boarding, and rehabilitation providers. It suits solo operators as well as larger teams of 50 or more, making it a fit for small businesses and growing service organizations in the animal care sector. Features and Usability ### What are the key features of Petboost? Petboost offers appointment scheduling, booking management, and recurring appointments alongside client management, CRM, and customer portals. It also includes pet profiles, animal database, vaccine management, billing and invoicing, payment processing, electronic forms, SMS reminders, reporting and analytics, and multi-location support. Pricing ### How much does it cost and what fees or limitations are included? Petboost starts at AUD $135/month on the Business Flex plan, with a 1.4% booking fee plus Stripe 1.7% and $0.30 per card transaction. Business Pro costs $65/month, and Business Max is $240/month. A 14-day trial is available with no card required. Integrations ### Which third-party tools and platforms does Petboost integrate with? Petboost integrates with SendGrid, Stripe, Stripe Terminal, Twilio, and Xero. These catalog integrations cover email delivery, payments, point-of-sale transactions, communications, and accounting, giving Petboost connections to widely used business tools across core operational workflows. Getting Started and Support ### What training and onboarding options does Petboost offer? Petboost provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps at any time. Getting Started and Support ### What customer support options does Petboost offer? Petboost provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or helpfulness, so the support experience cannot be described beyond the listed channels. ## Features AI summary Based on 1,649 Veterinary reviews Capterra reviewers point to these as the top features buyers look for in veterinary software: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**60%**) Petboost supports all three of the features reviewers rank highest: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage payments accurately, maintain complete patient histories, and document care clearly, allowing teams to run daily operations more efficiently and deliver more consistent service. Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Electronic Payments 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Invoice Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Recurring/Subscription Billing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Petboost 97 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A repository of information about animals in an organization's care Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. A document that lists daily activities or maintains a record of all events that happened in a day Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Remote check in/out based on location Information, data and reports that are being tracked over time Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Mobile pet grooming business that can work from different locations Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Allow users to create, edit, and sort multiple notes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Saves and tracks pet birthdays For pet grooming businesses Records vital care information such as habits, instructions, meds, schedules Provides real-time updates in the form of photos Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Send messages via SMS Set-up SMS-based notifications and alerts for mobile devices. Reminders sent via SMS/text message Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Business Pro From $0-65/mo • 1.4% per txn It includes: - $0.40 per additional appointment - 500 SMS / month - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Local AU Processing - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements - 450 Appointments/Month Business Max From $0-240/mo • 1.2% per txn It includes: - Unlimited Appointments - No Overage Fees - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - 1,000 SMS/Month - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Priority Support - Local AU Processing - GPS Tracking - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements Business Flex From $0-135/mo • 1.4% per txn It includes: - 650 Appointments/Month - $0 Cash/Bank/EFTPOS Fees - BYO Payment Terminal - 700 SMS/Month Petboost Enterprise Custom - contact for quote It includes: - Multi-Location HQ Dashboard - Cross-Location Reporting - Consolidated Organisation Billing - Dedicated Account Manager - Priority Support SLA (99.9% Uptime) - Australian Data Residency - Custom Onboarding & Migration Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/)[ Petboost](https://www.capterra.com/p/10025800/Petboost/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AL Annika L. Director Veterinary ### "Petboost has completely transformed the way we run our business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2025 Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention. Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. It just works. Pros Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction. What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes. Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue. Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS. The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses. Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything. Cons The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) While Square Appointments and Timely are well-designed and established platforms, they’re ultimately built for human service businesses — not for the complexity and nuance of pet care. Petboost, on the other hand, has been purpose-built from the ground up specifically for pet businesses. The team behind it clearly understands our world — they’ve built Version 1 and now Version 2 in direct collaboration with real local businesses. Updates are frequent, often daily, and feature requests are genuinely considered. The answer is rarely a flat “no” — it’s usually “yes,” or “let’s explore this together.” That level of responsiveness and deep industry alignment is why we made the switch — and haven’t looked back. Petboost isn’t just software for pet businesses. It’s software with pet businesses. Alternatives considered [KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/) [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing Petboost While Gingr and KennelBooker are both comprehensive and widely used, I chose Petboost because it's Australian-based and run by a local team who truly understand the unique needs of our industry here. Petboost’s all-inclusive, transparent pricing was another key factor — no hidden fees, no per-message charges, and everything we need included from the start. Plus, their customer support and responsiveness far exceeded what I saw elsewhere. It’s clear Petboost is built with pet businesses, not just for them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Camille H. Owner Veterinary ### "A Game-Changer for Streamlining My Pet Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. \[sensitive content hidden\] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers. Pros What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I made the switch from Acuity to PetBoost because I needed a platform that truly understood the unique needs of running a pet behavior and training business. While Acuity was great for basic scheduling, it lacked the tailored features that could help me manage my clients, their dogs, and the intricacies of personalized training plans efficiently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.