# Petboost Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Petboost Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/10025800/Petboost/reviews

---

# 

 Petboost Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Petboost

## What is Petboost?

Petboost provides vet clinics with a bolt-on system for non-medical services like puppy school, grooming, and daycare. Works alongside your practice management software without disrupting clinical operations. Features: Separate Booking: Non-clinical services have their own calendar and staff. Puppy School: Native course system with enrolment, lessons, and attendance. Grooming & Daycare: Full scheduling for add-on service staff. Client Communication: Automated reminders for non-medical services only. Package Sales: Sell prepaid bundles. Credits track automatically. Stripe Payments: Separate processing for add-on services. Pricing: Calendar Lite $18/mo. Business Pro $65/mo (waived at $7,500+) 1.4% per transaction. Business Max $240/mo (waived at $20,000+). 1.2% per transaction. Unlimited staff. Australian-owned. Same-timezone support. 14-day free trial.

## What is Petboost used for?

[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$18

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Petboost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.petboost.com.au/&name=Petboost)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Petboost

5.0 (2)

VS.

[4.9 (271)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/)

Starting Price

A$18

Flat Rate, Per Month

Starting Price

$50

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (127)

Value For Money

5.0 (2)

Value For Money

4.8 (125)

Customer Service

5.0 (2)

Customer Service

4.9 (127)

## Petboost alternatives

[4.6 (76)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (107)](https://www.capterra.com/p/142461/Pawfinity/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/150449/ProPet/reviews/)

Starting price

$49.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/)

[4.9 (127)](https://www.capterra.com/p/216597/PetPocketbook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216597/PetPocketbook/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Electronic Payments

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Invoice Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Recurring/Subscription Billing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Petboost 91 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

A document that lists daily activities or maintains a record of all events that happened in a day

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Allow users to create, edit, and sort multiple notes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Saves and tracks pet birthdays

For pet grooming businesses

Records vital care information such as habits, instructions, meds, schedules

Provides real-time updates in the form of photos

Accept and process customer payments for products or services using hardware and software

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Set-up SMS-based notifications and alerts for mobile devices.

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Calendar Lite

A$18.00

Flat Rate,Per Month

Business Flex

A$135.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/)[

Petboost](https://www.capterra.com/p/10025800/Petboost/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AL

Annika L.

Director

Veterinary

### "Petboost has completely transformed the way we run our business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2025

Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention. Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. It just works.

Pros

Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction. What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes. Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue. Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS. The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses. Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything.

Cons

The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top.

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

While Square Appointments and Timely are well-designed and established platforms, they’re ultimately built for human service businesses — not for the complexity and nuance of pet care. Petboost, on the other hand, has been purpose-built from the ground up specifically for pet businesses. The team behind it clearly understands our world — they’ve built Version 1 and now Version 2 in direct collaboration with real local businesses. Updates are frequent, often daily, and feature requests are genuinely considered. The answer is rarely a flat “no” — it’s usually “yes,” or “let’s explore this together.” That level of responsiveness and deep industry alignment is why we made the switch — and haven’t looked back. Petboost isn’t just software for pet businesses. It’s software with pet businesses.

Alternatives considered

[KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/)

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reasons for choosing Petboost

While Gingr and KennelBooker are both comprehensive and widely used, I chose Petboost because it's Australian-based and run by a local team who truly understand the unique needs of our industry here. Petboost’s all-inclusive, transparent pricing was another key factor — no hidden fees, no per-message charges, and everything we need included from the start. Plus, their customer support and responsiveness far exceeded what I saw elsewhere. It’s clear Petboost is built with pet businesses, not just for them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Camille H.

Owner

Veterinary

### "A Game-Changer for Streamlining My Pet Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2024

My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. \[sensitive content hidden\] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers.

Pros

What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

I made the switch from Acuity to PetBoost because I needed a platform that truly understood the unique needs of running a pet behavior and training business. While Acuity was great for basic scheduling, it lacked the tailored features that could help me manage my clients, their dogs, and the intricacies of personalized training plans efficiently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)