--- title: "mailbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mailbox Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/10025830/mailbox-org/" page_type: "product" language: "en" --- # mailbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) mailbox ## What is mailbox? mailbox is the digital workplace that offers highest data protection and security standards. We deliver digital sovereignty from Germany for the world. Our mailbox Suite brings together email, calendar, contacts, office, video conferencing and drive in one intuitive solution – running exclusively from German data centres. As a European provider, we completely reject tracking and data monetisation. We put our customers' business interests first, providing genuine digital independence without compromising on functionality or efficiency. mailbox serves businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability. We're part of the Heinlein Group, which has been the expert in free and secure communication for over 30 years. ## What is mailbox used for? [Email Security](https://www.capterra.com/email-security-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mailbox?[Manage this product listing](https://www.g2.com/products/mailbox-org-mailbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mailbox 0.0 VS. [4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price €1 Per User, Per Month Starting Price $15 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (14,871) Value For Money 0.0 (0) Value For Money 4.0 (12,283) Customer Service 0.0 (0) Customer Service 3.7 (11,446) ## mailbox alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) ## FAQs about mailbox Overview ### What company size and specific industries is mailbox built for? mailbox is designed for businesses, public institutions, educational institutions, resellers, and private individuals that need security, compliance, data protection, and easy-to-use tools. It fits organizations of many sizes across public sector, education, and commercial settings, as well as individual users with similar requirements. Features and Usability ### What are the key features of mailbox? mailbox includes email management features such as inbox management, autoresponders, filtering, tracking, and distribution, plus security controls like encryption, phishing protection, spam blocking, threat protection, and two-factor authentication. It also offers contact management, calendar scheduling, chat, video conferencing, file sharing, access controls, and reporting/analytics. Pricing ### How much does it cost and what fees or limitations are included? mailbox starts at €1 per user per month for the Light plan and includes a free trial. Standard costs €4, Premium is €12, Silver is €25, Gold is €75, and Platinum is €250 monthly. Light includes 2 GB mail storage and limited support; higher tiers add more storage, support, and mailbox capacity. Getting Started and Support ### What training and onboarding options does mailbox offer? mailbox provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation gives written reference material for self-paced review, and videos offer visual walkthroughs of features and workflows. Getting Started and Support ### What customer support options does mailbox offer? mailbox offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user sentiment. ## Features AI summary Based on 1,078 Email Security reviews Capterra reviewers point to the following as the top priorities when choosing email security software: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) mailbox supports all three of the features buyers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect suspicious activity, block harmful attachments before they reach users, and respond to threats more quickly, allowing teams to reduce email-based risk and maintain safer day-to-day communication. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software API Application programming interface that allows for integration with other systems/databases Authentication Verify the identity of users/devices to enable secure access Auto Framing Detect speech to highlight frame subjects mailbox 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Auto Framing: Detect speech to highlight frame subjects - Autoresponders: Create and automatically send premade copy in response to customer messages - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Encryption: Convert data into a code for security - Event Scheduling: Plan an event's time and location - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Fraud Detection: Identify and prevent suspicious activity - Inbox Management: Organize, prioritize, and manage incoming communications - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Device Support: Support multiple types of devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Phishing Protection: Identify phishing emails - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Prioritization: Arrange tasks based on the level of priority or urgency - Private Chat: Send messages to selected individual(s) from the entire audience - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10025830/mailbox-org/pricing/) Light €1.00 Per User,Per Month It includes: - 2 GB Mail storage - Calendar and address book - Limited support Standard €4.00 Per User,Per Month It includes: - 20 GB Mail storage - 10 GB Drive storage - Office - Meet - Use your own domain - Family accounts - Standard support Premium €12.00 Per User,Per Month It includes: - 50 GB Mail storage - 100 GB Drive storage - Use your own domain - Family accounts - Telephone support Silver €25.00 Per Month It includes: - Up to 50 mailboxes - 25 forwarding targets - Console - A groupware group - Support for onboarding and supervision Gold €75.00 Per Month It includes: - Up to 250 mailboxes - 75 forwarding targets - Personal contact for onboarding and support - Unlimited Groupware groups Platinum €250.00 Per Month It includes: - Unlimited mailboxes - 1000 forwarding targets - 24/7 Emergency hotline admin team Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.