# mailbox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about mailbox Software - reviews, pricing plans, popular comparisons to other Email Security products and more. Source: https://www.capterra.com/p/10025830/mailbox-org --- # mailbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) mailbox ## What is mailbox? mailbox is the digital workplace that offers highest data protection and security standards. We deliver digital sovereignty from Germany for the world. Our mailbox Suite brings together email, calendar, contacts, office, video conferencing and drive in one intuitive solution – running exclusively from German data centres. As a European provider, we completely reject tracking and data monetisation. We put our customers' business interests first, providing genuine digital independence without compromising on functionality or efficiency. mailbox serves businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability. We're part of the Heinlein Group, which has been the expert in free and secure communication for over 30 years. ## What is mailbox used for? [Email Security](https://www.capterra.com/email-security-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mailbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.heinlein-support.de/&name=mailbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mailbox 0.0 VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €1 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,658) Value For Money 0.0 (0) Value For Money 4.5 (15,231) Customer Service 0.0 (0) Customer Service 4.4 (13,493) ## mailbox alternatives [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (13,570)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (2,229)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software API Application programming interface that allows for integration with other systems/databases Authentication Verify the identity of users/devices to enable secure access Auto Framing Detect speech to highlight frame subjects mailbox 75 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Detect speech to highlight frame subjects Create and automatically send premade copy in response to customer messages Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Participants can alert the host if they have a question when they are muted Provides protection against malicious attachments. Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Track delivered, received, and opened emails Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Convert data into a code for security Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Identify and prevent suspicious activity Organize, prioritize, and manage incoming communications Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Support multiple types of devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Identify phishing emails Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Arrange tasks based on the level of priority or urgency Send messages to selected individual(s) from the entire audience Estimate or forecast of a future scenario based on the study of present trends Files and folders are updated in real-time when changes/edits are made Engage in direct, instant messaging with customers, users, etc. View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Allow users to access multiple services after entering their login credentials once Analysis and detection of spam-related traffic Filters used to determine different types of malware threats Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Presenter can see and hear participants and vice versa. Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Connect with meeting participants remotely over video Supports various video file formats Control system access and/or deliverability for applications and email addresses ## Pricing Free Trial Light €1.00 Per User,Per Month It includes: - 2 GB Mail storage - Calendar and address book Standard €3.00 Per User,Per Month It includes: - 10 GB Mail storage - 5 GB Drive memory - Flexibly expandable Drive storage - Office - Meet Premium €9.00 Per User,Per Month It includes: - 25 GB Mail storage - 50 GB Drive memory Silver €25.00 Per Month It includes: - Up to 50 mailboxes - 25 forwarding targets - Console - A groupware group - Support for onboarding and supervision Gold €75.00 Per Month It includes: - Up to 250 mailboxes - 75 forwarding targets - Personal contact for onboarding and support - Unlimited Groupware groups Platinum €250.00 Per Month It includes: - Unlimited mailboxes - 1000 forwarding targets - 24/7 Emergency hotline admin team ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)