# mailbox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about mailbox Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/10025830/mailbox-org

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# 

 mailbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

mailbox

## What is mailbox?

mailbox is the digital workplace that offers highest data protection and security standards. We deliver digital sovereignty from Germany for the world. Our mailbox Suite brings together email, calendar, contacts, office, video conferencing and drive in one intuitive solution – running exclusively from German data centres. As a European provider, we completely reject tracking and data monetisation. We put our customers' business interests first, providing genuine digital independence without compromising on functionality or efficiency. mailbox serves businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability. We're part of the Heinlein Group, which has been the expert in free and secure communication for over 30 years.

## What is mailbox used for?

[Email Security](https://www.capterra.com/email-security-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for mailbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.heinlein-support.de/&name=mailbox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### mailbox

0.0

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

€1

Per User, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (14,626)

Value For Money

0.0 (0)

Value For Money

4.5 (12,066)

Customer Service

0.0 (0)

Customer Service

4.4 (11,227)

## mailbox alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/)

Starting price

$1.26

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anomaly/Malware Detection

Automatically identify and flag unusual behaviors and malicious software

API

Application programming interface that allows for integration with other systems/databases

Authentication

Verify the identity of users/devices to enable secure access

Auto Framing

Detect speech to highlight frame subjects

mailbox 75 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Detect speech to highlight frame subjects

Create and automatically send premade copy in response to customer messages

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Participants can alert the host if they have a question when they are muted

Provides protection against malicious attachments.

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Convert data into a code for security

Plan an event's time and location

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Identify and prevent suspicious activity

Organize, prioritize, and manage incoming communications

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Support multiple types of devices

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Identify phishing emails

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Arrange tasks based on the level of priority or urgency

Send messages to selected individual(s) from the entire audience

Estimate or forecast of a future scenario based on the study of present trends

Files and folders are updated in real-time when changes/edits are made

Engage in direct, instant messaging with customers, users, etc.

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Allow users to access multiple services after entering their login credentials once

Analysis and detection of spam-related traffic

Filters used to determine different types of malware threats

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Presenter can see and hear participants and vice versa.

Extra layer of security that requires not only a password and username but also something specific to that user

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Connect with meeting participants remotely over video

Supports various video file formats

Control system access and/or deliverability for applications and email addresses

## Pricing

Free Trial

Light

€1.00

Per User,Per Month

It includes:

-   2 GB Mail storage
-   Calendar and address book

Standard

€3.00

Per User,Per Month

It includes:

-   10 GB Mail storage
-   5 GB Drive memory
-   Flexibly expandable Drive storage
-   Office
-   Meet

Premium

€9.00

Per User,Per Month

It includes:

-   25 GB Mail storage
-   50 GB Drive memory

Silver

€25.00

Per Month

It includes:

-   Up to 50 mailboxes
-   25 forwarding targets
-   Console
-   A groupware group
-   Support for onboarding and supervision

Gold

€75.00

Per Month

It includes:

-   Up to 250 mailboxes
-   75 forwarding targets
-   Personal contact for onboarding and support
-   Unlimited Groupware groups

Platinum

€250.00

Per Month

It includes:

-   Unlimited mailboxes
-   1000 forwarding targets
-   24/7 Emergency hotline admin team

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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