--- title: "Pilot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pilot Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/10025905/Pilot/" page_type: "product" language: "en" --- # Pilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pilot ## What is Pilot? Pilot’s Business Travel Planner makes organizing company trips, retreats, and client travel easy. It brings flights, hotels, and itineraries together in one clear workspace so teams can plan faster and stay aligned. Used by over 30,000 professionals, Pilot helps manage travel from start to finish. Build shared itineraries, book hotels with group rates, and invite teammates or clients to collaborate in real time. With direct booking integrations and a flexible pay-what-you-want model, Pilot keeps costs transparent and planning simple. Ideal for offsites, conferences, and executive travel, it saves time, reduces stress, and helps teams travel better together. ## What is Pilot used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pilot 5.0 (1) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price Contact vendor Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (528) Value For Money 5.0 (1) Value For Money 4.6 (502) Customer Service 5.0 (1) Customer Service 4.8 (522) ## Pilot alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about Pilot Overview ### What company size and specific industries is Pilot built for? Pilot is designed for travel creators, travel teams, and travel professionals, making it a fit for small to large organizations working in the travel sector. It serves businesses and individuals that plan, manage, or produce travel-related content and services. Features and Usability ### What are the key features of Pilot? Pilot offers booking management, online booking, reservations management, and payment processing for travel operations. It also includes itinerary creation for trip planning, multi-currency support for international transactions, and travel management features suited to agencies handling bookings and reservations across different destinations. Getting Started and Support ### What training and onboarding options does Pilot offer? Pilot provides documentation and videos for team onboarding. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning. These training formats give users clear materials to review when getting started with the product. Getting Started and Support ### What customer support options does Pilot offer? Pilot provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written help options for common questions and direct contact when needed. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) Pilot supports all three features that reviewers rate highest: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help travel businesses accept bookings online, manage trip reservations accurately, and handle customer payments in one place, allowing teams to work more efficiently and deliver a smoother booking experience. Reservations Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Itinerary Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project For Travel Agencies 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Serves travel agencies Booking Management Create, update, and manage bookings, itineraries, and reservations Multi-Currency Manage and handle various international currencies Pilot 7 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - For Travel Agencies: Serves travel agencies - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SG Samantha G. Actor Online Media ### "Pilot is the best travel planner app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 They're great, always adding new features I actually like, with really responsive support. Pros Made my travel planning way easier for my most recent trip! Cons Nothing, it's great! I love how easy the UI is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.