--- title: "Eric.ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eric.ai Software - reviews, pricing plans, popular comparisons to other AI Meeting Assistants products and more." source_url: "https://www.capterra.com/p/10026023/Eric-ai/" page_type: "product" language: "en" --- # Eric.ai Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eric.ai ## What is Eric.ai? Never take meeting notes again! Eric.ai is your free AI meeting assistant that automates meeting notes, meeting recordings, meeting actions (and more). It's easy-to-use and works seamlessly with Microsoft Teams, Google Meet and Zoom. ## What is Eric.ai used for? [Note-Taking](https://www.capterra.com/note-taking-software/)[Meeting](https://www.capterra.com/meeting-software/)[Transcription](https://www.capterra.com/transcription-software/) Recognitions Best ease of use Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Note-Taking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Call Recording / 2026 - Meeting / 2026 - Note-Taking / 2026 - Transcription / 2026 Do you work for Eric.ai?[Manage this product listing](https://www.g2.com/products/eric-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eric.ai 4.9 (15) VS. [### Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) [4.6 (1,983)](https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/) Starting Price $19 Per User, Per Month Starting Price $7.2 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.6 (1,933) Value For Money 4.9 (14) Value For Money 4.6 (1,186) Customer Service 4.9 (14) Customer Service 4.3 (1,039) ## Eric.ai alternatives [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186596/Notion/) [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) [4.4 (8,254)](https://www.capterra.com/p/154969/Evernote-Business/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154969/Evernote-Business/) Highest Rated [Plottr](https://www.capterra.com/p/264561/Plottr/) [4.8 (237)](https://www.capterra.com/p/264561/Plottr/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264561/Plottr/) [Google Keep](https://www.capterra.com/p/233847/Google-Keep/) [4.7 (248)](https://www.capterra.com/p/233847/Google-Keep/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233847/Google-Keep/) [View all alternatives](https://www.capterra.com/p/10026023/Eric-ai/alternatives/) ## FAQs about Eric.ai Overview ### Which roles and teams benefit most from Eric.ai? Eric.ai is most used by business leaders, operations managers, project leads, and technical professionals who need faster decision support and organized workflows. Directors and owners use it to streamline planning and oversight, while consultants, engineers, and coordinators rely on it for problem-solving, idea development, and keeping projects moving efficiently. Answer based on 15 reviews Overview ### What company size and industries is Eric.ai built for? Eric.ai is built mainly for small businesses with frequent virtual or hybrid meetings, with 87% of reviewers from small companies and Financial Services leading at 33%. It also serves Fund-Raising at 13% and Computer & Network Security at 7%, across Zoom, Google Meet, and Microsoft Teams environments. Answer based on 15 reviews Features and Usability ### What are the key features of Eric.ai? Eric.ai offers action item tracking, meeting management, and video conferencing, plus recording and call recording for capturing discussions. It includes automatic transcription, speech recognition, and chat transcript features, along with notes management, task management, calendar sync, alerts/notifications, reporting/analytics, and access controls/permissions. Integrations ### Which third-party tools and platforms does Eric.ai integrate with? Eric.ai integrates with over 20 third-party tools and platforms, including communication and collaboration apps such as Slack, Microsoft Teams, Google Meet, and ZooM; productivity tools like Google Docs, Google Drive, Microsoft 365, and Notion; and work management and CRM systems such as Asana, Jira, Trello, Salesforce Customer360, and HubSpot CRM. Getting Started and Support ### What training and onboarding options does Eric.ai offer? Eric.ai provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features, steps, and common use cases. Getting Started and Support ### What customer support options does Eric.ai offer? Eric.ai provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. With no reviewer feedback available, support quality and response speed cannot be assessed from user reports. The listed channels suggest multiple ways to get help, but user experience details are not documented. ## Features AI summary Based on 3,689 AI Meeting Assistants reviews Capterra data shows that buyers of note-taking software rank the following features as their top priorities: - **Notes Management** (**62%** of reviewers rated this feature as critical) - **Commenting/Notes** (**48%**) - **Task Management** (**44%**) Eric.ai supports all three features that reviewers rate highest: **Notes Management**, **Commenting/Notes**, and **Task Management**. Together, these capabilities help businesses keep information organized, make it easier for teams to discuss ideas in context, and stay on top of follow-up work, allowing teams to capture knowledge and turn notes into action more effectively. Notes Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Allow users to create, edit, and sort multiple notes Meeting Notes 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create and share notes/annotations taken during meetings Access Controls/Permissions 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Sync 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Data Import/Export 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Eric.ai 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Item Tracking: Track the status of discussed/agreed tasks - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automatic Transcription: Use AI to convert voice into text automatically - Automatic Transcription Services: For automatic transcription services - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Recording: Record the audio of phone conversations for quality assurance purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Minutes: Automatically records the minutes of a meeting, either via text or audio. - Multi-Device Support: Support multiple types of devices - Natural Language Processing: Process and analyze human language in text or audio form - Notes: Allows users to take notes during or after the call for future reference. - Notes Management: Allow users to create, edit, and sort multiple notes - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Tagging: Add labels or tags to tasks - Templates: Sample files or documents that could be customized as needed or used as is - To-Do List: A digital list of items that need to be completed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (14) Free Trial Free Version Free $0.00 Starter $19.00 Per User,Per Month Pro $39.00 Per User,Per Month Enterprise Contact us Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jess L. GRO Events Group Events Services ### "Eric.ai helps Rural Australia Remote Based Team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2025 Eric.ai has significantly improved our team's efficiency and collaboration. Pros New users can quickly adapt without extensive training. Eric.ai streamlines a variety of tasks, from scheduling meetings to managing reminders, significantly enhancing our remote teams productivity. Cons While basic functionalities are easy to use, some advanced features require a steeper learning curve, which may be frustrating for users with limited tech experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NR Nick R. Managing Director Management Consulting ### "Great meeting companion product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 It's a great product and good value. It saves me a huge amount of time and leads to better engagement on video calls. The transcription quality is amazing. When I sometimes struggle to hear people because their connection is poor, there is background noise or they have a strong accent, Eric does an outstanding job of getting an accurate transcription. The meeting and action summaries are really useful. Pros Having started with a free trial I have become very dependent on Eric.ai. It automatically joins my meetings, produces a first class transcript which is easily searchable and does a very good job of producing a meeting summary and a decent job of extracting action points. Using Eric means I can focus on participating in the call rather than focusing on trying to write notes. It works equally well with Teams, Zoom and Google Meet. The web based user interface is straightforward and feature rich. Cons There were a few problems with the auto-join feature where meetings are automatically identified from your calendar and Eric.ai automatically joins. I am happy to say that these problems are now fixed and the product works smoothly every time. Better support for hybrid meetings would be a plus, but I am very happy with the product overall. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD Dan D. Innovation Consultant Fund-Raising ### "Eric.ai is the perfect note taking software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 My experience with Eric.ai has been amazing from the start/ Pros Eric.ai allows me to focus on exactly what a customer is saying instead of needing to find the fine line between active listening and note taking. Cons There have been no drawbacks to using Eric.Ai to record customer meetings. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sarah C. MD Fund-Raising ### "Excellent Value for Money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 It has become integral to my work and has ensured that all detail is captured throughout the course of meetings with clients. Pros The meeting transcriptions are extremely useful offering a really good overview of actions recorded during the meeting. Cons It can occasionally get words wrong although it is easy to ascertain what these words should be through context. Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) Offered by my current employer as the meeting transcription tool of choice Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Abduljawwad R. VP Operations Financial Services ### "Eric.ai - A must for your meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2024 Absolutely fantastic. So far have had a great experience using the service. Pros It has made summarizing meeting notes like a piece of cake. You just cannot miss and important communication in any meeting Cons Support for other languages other than English Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reasons for choosing Eric.ai Liked the service plus the support i received during the process of finalizing what product i'd like to opt for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Esther C. Business Manager Higher Education ### "Recommend eric.ai and look forward to chat function" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2024 Overall my experience is great and I think $20 a month is reasonable for its functionality and number of hours it gives me for meeting recordings. My father's name is Eric so it is also fun to see that name pop up in all my meetings. Pros I like the summary that it provides from the transcript. I like that I can accept or deny which meetings eric.ai is part of. The transcript is really good with hybrid meetings and captures the conversation, even with people that have accents. Cons I wish eric.ai had the function to manipulate the summary and get action items and ask it questions. I would like a chat function. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KP katy patricia O. Sales Director Financial Services ### "all you need from a meeting notetaker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 superb and practical. Great not taking with plenty of information. Pros Meeting notes are well written, concise but more informative than any others I've used. The set up is easy and efficient. Cons meeting recording with the ability to fast forward etc would be a great additional feature. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) to test eric ai and compare to previous . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Dan H. Lead Innovation Consultant Financial Services ### "Eric.ai is definitely worth using!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 12, 2024 I use Eric.ai in all my calls with clients as a grant writer and it is really helpful to not have to worry about taking notes when clients are talking about technically innovative things. Pros It is easy to use and accurately transcribes calls, as well as providing a summary of what was discussed and action points. Cons Sometimes it struggles to pick up words if the speaker has an accent of some kind, but this doesn't always cause problems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Alice L. Project manager Media Production ### "Would Recommend Eric!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2024 Overall we are very happy with the product ad have recommended it to clients Pros I like that eric is prompt to meetings. The notes are clear and the overview feature is brilliant Cons Slightly more than we wanted to pay but worth it for the quality of Eric Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Morgan W. Director Real Estate ### "Eric.ai has made my workdays stress free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2024 Eric.ai has improved my working day significantly. It saves me time, money and the stress of keeping everything in order with pen and paper. Pros I like that I dont have to write notes while I am in the meeting. I am able to fully listen during each of my meetings. Cons There is not really much I dont like about Eric.ai. Other than the fact he often catches me out on things I forgot to do - but I guess thats a good thing. Alternatives considered [Otter.ai](https://www.capterra.com/p/202799/Otter/) Reasons for choosing Eric.ai Eric was UK based and all my data was securely stored here. That was the main reason. They also have a UK based support team which is really helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10026023/Eric-ai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.