# Eric.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Eric.ai Software - reviews, pricing plans, popular comparisons to other Note-Taking products and more. Source: https://www.capterra.com/p/10026023/Eric-ai --- # Eric.ai Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eric.ai ## What is Eric.ai? Never take meeting notes again! Eric.ai is your free AI meeting assistant that automates meeting notes, meeting recordings, meeting actions (and more). It's easy-to-use and works seamlessly with Microsoft Teams, Google Meet and Zoom. ## What is Eric.ai used for? [Note-Taking](https://www.capterra.com/note-taking-software/)[Meeting](https://www.capterra.com/meeting-software/)[Transcription](https://www.capterra.com/transcription-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Note-Taking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Call Recording / 2026 - Meeting / 2026 - Note-Taking / 2026 - Transcription / 2026 Do you work for Eric.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://emma.ai&name=Eric.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eric.ai 4.9 (15) VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $19 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 5.0 (808) Value For Money 4.9 (14) Value For Money 4.9 (733) Customer Service 4.9 (14) Customer Service 5.0 (738) ## Eric.ai alternatives [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) [4.6 (1,963)](https://www.capterra.com/p/227211/Microsoft-OneNote/reviews/) Starting price $7.20 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227211/Microsoft-OneNote/) [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2,734)](https://www.capterra.com/p/186596/Notion/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186596/Notion/) [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) [4.4 (8,252)](https://www.capterra.com/p/154969/Evernote-Business/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154969/Evernote-Business/) [Plottr](https://www.capterra.com/p/264561/Plottr/) [4.8 (237)](https://www.capterra.com/p/264561/Plottr/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264561/Plottr/) [View all alternatives](https://www.capterra.com/p/10026023/Eric-ai/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Meeting Notes 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create and share notes/annotations taken during meetings Access Controls/Permissions 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Sync 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Notes Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Allow users to create, edit, and sort multiple notes Data Import/Export 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Eric.ai 40 features Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Use AI to convert voice into text automatically For automatic transcription services Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Record the audio of phone conversations for quality assurance purposes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Public or private sharing of digital files such as documents, audio/video, images, and more Search for specific words or phrases within a document or database Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Support multiple types of devices Process and analyze human language in text or audio form Allow users to create, edit, and sort multiple notes Record the audio of phone conversations for quality assurance purposes Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Analyze, correct, and monitor speech for transcriptions or recordings Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Add labels or tags to tasks Sample files or documents that could be customized as needed or used as is A digital list of items that need to be completed Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (14) Free Trial Free Version Free $0.00 Starter $19.00 Per User,Per Month Pro $39.00 Per User,Per Month Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jess L. GRO Events Group Events Services ### "Eric.ai helps Rural Australia Remote Based Team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2025 Eric.ai has significantly improved our team's efficiency and collaboration. Pros New users can quickly adapt without extensive training. Eric.ai streamlines a variety of tasks, from scheduling meetings to managing reminders, significantly enhancing our remote teams productivity. Cons While basic functionalities are easy to use, some advanced features require a steeper learning curve, which may be frustrating for users with limited tech experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Nick R. Managing Director Management Consulting ### "Great meeting companion product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 It's a great product and good value. It saves me a huge amount of time and leads to better engagement on video calls. The transcription quality is amazing. When I sometimes struggle to hear people because their connection is poor, there is background noise or they have a strong accent, Eric does an outstanding job of getting an accurate transcription. The meeting and action summaries are really useful. Pros Having started with a free trial I have become very dependent on Eric.ai. It automatically joins my meetings, produces a first class transcript which is easily searchable and does a very good job of producing a meeting summary and a decent job of extracting action points. Using Eric means I can focus on participating in the call rather than focusing on trying to write notes. It works equally well with Teams, Zoom and Google Meet. The web based user interface is straightforward and feature rich. Cons There were a few problems with the auto-join feature where meetings are automatically identified from your calendar and Eric.ai automatically joins. I am happy to say that these problems are now fixed and the product works smoothly every time. Better support for hybrid meetings would be a plus, but I am very happy with the product overall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Dan D. Innovation Consultant Fund-Raising ### "Eric.ai is the perfect note taking software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 My experience with Eric.ai has been amazing from the start/ Pros Eric.ai allows me to focus on exactly what a customer is saying instead of needing to find the fine line between active listening and note taking. Cons There have been no drawbacks to using Eric.Ai to record customer meetings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sarah C. MD Fund-Raising ### "Excellent Value for Money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 It has become integral to my work and has ensured that all detail is captured throughout the course of meetings with clients. Pros The meeting transcriptions are extremely useful offering a really good overview of actions recorded during the meeting. Cons It can occasionally get words wrong although it is easy to ascertain what these words should be through context. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Offered by my current employer as the meeting transcription tool of choice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Abduljawwad R. VP Operations Financial Services ### "Eric.ai - A must for your meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2024 Absolutely fantastic. So far have had a great experience using the service. Pros It has made summarizing meeting notes like a piece of cake. You just cannot miss and important communication in any meeting Cons Support for other languages other than English Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reasons for choosing Eric.ai Liked the service plus the support i received during the process of finalizing what product i'd like to opt for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Esther C. Business Manager Higher Education ### "Recommend eric.ai and look forward to chat function" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2024 Overall my experience is great and I think $20 a month is reasonable for its functionality and number of hours it gives me for meeting recordings. My father's name is Eric so it is also fun to see that name pop up in all my meetings. Pros I like the summary that it provides from the transcript. I like that I can accept or deny which meetings eric.ai is part of. The transcript is really good with hybrid meetings and captures the conversation, even with people that have accents. Cons I wish eric.ai had the function to manipulate the summary and get action items and ask it questions. I would like a chat function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP katy patricia o. Sales Director Financial Services ### "all you need from a meeting notetaker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 superb and practical. Great not taking with plenty of information. Pros Meeting notes are well written, concise but more informative than any others I've used. The set up is easy and efficient. Cons meeting recording with the ability to fast forward etc would be a great additional feature. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) to test eric ai and compare to previous . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dan H. Lead Innovation Consultant Financial Services ### "Eric.ai is definitely worth using!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 12, 2024 I use Eric.ai in all my calls with clients as a grant writer and it is really helpful to not have to worry about taking notes when clients are talking about technically innovative things. Pros It is easy to use and accurately transcribes calls, as well as providing a summary of what was discussed and action points. Cons Sometimes it struggles to pick up words if the speaker has an accent of some kind, but this doesn't always cause problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alice L. Project manager Media Production ### "Would Recommend Eric!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2024 Overall we are very happy with the product ad have recommended it to clients Pros I like that eric is prompt to meetings. The notes are clear and the overview feature is brilliant Cons Slightly more than we wanted to pay but worth it for the quality of Eric Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Morgan W. Director Real Estate ### "Eric.ai has made my workdays stress free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2024 Eric.ai has improved my working day significantly. It saves me time, money and the stress of keeping everything in order with pen and paper. Pros I like that I dont have to write notes while I am in the meeting. I am able to fully listen during each of my meetings. Cons There is not really much I dont like about Eric.ai. Other than the fact he often catches me out on things I forgot to do - but I guess thats a good thing. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Reasons for choosing Eric.ai Eric was UK based and all my data was securely stored here. That was the main reason. They also have a UK based support team which is really helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10026023/Eric-ai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)