# Consio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Consio Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more.

Source: https://www.capterra.com/p/10026053/Consio

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# 

 Consio Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Consio

## What is Consio?

Consio is the phone platform for ecommerce teams handling inbound and outbound calls. Its AI Voice Agent answers calls 24/7, handles FAQs, sends SMS with tracking links, product info, or order updates, qualifies with AI IVR, and routes high-intent calls with Shopify context. For outbound, launch segmented campaigns for abandoned checkouts, VIPs, and high-AOV shoppers with a power dialer, voicemail drops, live monitoring, and AI assistance. The AI Hub centralizes calls and SMS, adds AI summaries and transcripts, and ties conversations to Shopify orders. Works with Klaviyo, Zendesk, Gorgias, Kustomer, and Richpanel.

## What is Consio used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Consio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.consio.ai&name=Consio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Consio

0.0

VS.

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting Price

$30

Usage Based, Per Month

Starting Price

$199

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (127)

Value For Money

0.0 (0)

Value For Money

4.4 (124)

Customer Service

0.0 (0)

Customer Service

4.4 (125)

## Consio alternatives

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Consio 45 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Dials outbound calls automatically

Track and report on call outcomes

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Caters to sales teams

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Process and analyze human language in text or audio form

Using different methods or channels to connect with customers

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

System automatically dials the next number on the contact list after the previous call ends

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Send messages via SMS

Train your system to interpret and transcribe voice messages

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

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## Pricing

Free Version

$30/month

$30.00

Usage Based,Per Month

It includes:

-   Unlimited seats
-   AI voice agent
-   phone number included
-   Power dialer
-   IVR & smart routing
-   Shopify sync
-   Klaviyo sync
-   Revenue attribution
-   Call recordings & transcripts
-   Analytics dashboard
-   Email support
-   Abandoned-cart callbacks
-   VIP & win-back campaigns
-   CRM auto-logging
-   Conversation intelligence (summaries, tags)
-   Business & after-hours IVR
-   Predictive dialer
-   Dedicated onboarding & CSM
-   Compliance pack (TCPA/GDPR)

$60/month

$60.00

Usage Based,Per Month

$120/month

$120.00

Usage Based,Per Month

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Gorgias](https://www.capterra.com/p/155357/Gorgias/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Kustomer](https://www.capterra.com/p/158128/Kustomer/)[

Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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