# Consio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Consio Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/10026053/Consio --- # Consio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Consio ## What is Consio? Consio is the phone platform for ecommerce teams handling inbound and outbound calls. Its AI Voice Agent answers calls 24/7, handles FAQs, sends SMS with tracking links, product info, or order updates, qualifies with AI IVR, and routes high-intent calls with Shopify context. For outbound, launch segmented campaigns for abandoned checkouts, VIPs, and high-AOV shoppers with a power dialer, voicemail drops, live monitoring, and AI assistance. The AI Hub centralizes calls and SMS, adds AI summaries and transcripts, and ties conversations to Shopify orders. Works with Klaviyo, Zendesk, Gorgias, Kustomer, and Richpanel. ## What is Consio used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Consio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.consio.ai&name=Consio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Consio 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $30 Usage Based, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (487) Value For Money 0.0 (0) Value For Money 4.4 (354) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Consio alternatives Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041681/Compass/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) ## FAQs about Consio Overview ### What company size and specific industries is Consio built for? Consio is designed for ecommerce businesses, B2B brands, and D2C retailers using Shopify or Klaviyo, especially companies that want to turn phone calls into a revenue channel. The target audience appears to be online sellers and retail brands rather than businesses in unrelated industries. Features and Usability ### What are the key features of Consio? Consio offers AI Copilot, AI/Machine Learning, and Generative AI for sales and support workflows, plus omnichannel outreach through chat, SMS messaging, and voice mail. Core communication features include auto-dialer, call routing, call recording, IVR, call scripting, and call tracking. Reporting tools include activity dashboards, real-time analytics, and performance metrics. Pricing ### How much does it cost and what fees or limitations are included? Consio starts at $30/month for 100 voice minutes, metered in 10-second increments, with $0.10/min overage. The plan includes unlimited agents and all features, plus built-in 1-to-1 SMS billed at carrier rates. A free version is also available. Integrations ### Which third-party tools and platforms does Consio integrate with? Consio integrates with 7 third-party tools for support, CRM, and ecommerce, including Gorgias, Kustomer, Zendesk AI, Zendesk Suite, Klaviyo, Shopify, and Shopify Plus. These catalog integrations cover customer service and commerce workflows across help desks, marketing automation, and online storefronts. Getting Started and Support ### What training and onboarding options does Consio offer? Consio provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does Consio offer? Consio provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available, support experience cannot be assessed here, but these channels give users multiple ways to reach help and find answers on their own. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Consio 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Dials outbound calls automatically Track and report on call outcomes Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Assembly of graphs and charts for visualizing and tracking statistics/metrics Caters to sales teams Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Process and analyze human language in text or audio form Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement A set of indicators that tracks the performance of networks, applications, systems, teams, etc. System automatically dials the next number on the contact list after the previous call ends Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Send messages via SMS Train your system to interpret and transcribe voice messages Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Version $30/month $30.00 Usage Based,Per Month It includes: - Unlimited seats - AI voice agent - phone number included - Power dialer - IVR & smart routing - Shopify sync - Klaviyo sync - Revenue attribution - Call recordings & transcripts - Analytics dashboard - Email support - Abandoned-cart callbacks - VIP & win-back campaigns - CRM auto-logging - Conversation intelligence (summaries, tags) - Business & after-hours IVR - Predictive dialer - Dedicated onboarding & CSM - Compliance pack (TCPA/GDPR) $60/month $60.00 Usage Based,Per Month $120/month $120.00 Usage Based,Per Month ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Gorgias](https://www.capterra.com/p/155357/Gorgias/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Kustomer](https://www.capterra.com/p/158128/Kustomer/)[ Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.