# Monexpe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Monexpe Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10026103/Monexpe

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# 

 Monexpe Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 26, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Monexpe

## What is Monexpe?

Monexpe is empowering businesses with enhanced customer experience, online reputation management, and touchpoint optimization Monexpe is a robust platform designed for businesses in diverse sectors—retail, hospitality, restaurants, professional services, and healthcare—seeking to elevate customer experience, optimize interactions, and strengthen their online presence. This solution offers powerful tools to monitor customer satisfaction, manage online reputation, and streamline touchpoints, ensuring a seamless customer and patient journey.

## What is Monexpe used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$149

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Monexpe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://monexpe.com/&name=Monexpe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Monexpe

5.0 (3)

VS.

[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$149

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (10,442)

Value For Money

5.0 (3)

Value For Money

4.2 (6,481)

Customer Service

5.0 (3)

Customer Service

4.4 (5,789)

## Monexpe alternatives

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253516/SurveyMonkey/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

NPS Survey Structure

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Reporting/Analytics

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Data Visualization

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Monexpe 23 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Plan Prémium

$149.00

Per User,Per Month

It includes:

-   Gestion de l'expérience client
-   réputation en ligne
-   accès Dashboard
-   support
-   ewom

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NB

Nouhaila B.

Manager

Management Consulting

### "Monexpe logiciel numéro 1 en expérience client "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2025

Excellent logiciel de gestion de l’expérience client. Et surtout excellent rapport qualité prix. Nous referons cette solutions pour nos clients aussi

Pros

Le service et les résultas. L’équipe nous a aider à améliorer nos performance et notre réputation en ligne

Cons

Sérieusement rien à signaler. Même le prix est très concurrentiel

Switched from

[Delighted](https://www.capterra.com/p/157973/Delighted/)

Plus abordable et meilleurs service. Excellent rapport qualité prix

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Patrick B.

Owner

Consumer Goods

### "Exceptional Service and Outstanding Results with Monexpe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

Pros

I highly recommend Monexpe for their professionalism, creativity, and ability to deliver a modern service tailored to my needs. A reliable and efficient team!

Cons

I genuinely liked everything about Monexpe. Their professionalism, creativity, and delivery exceeded my expectations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Myriam L.

Cmo

Consumer Services

### "Best app to enhance your customer experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2024

The team and the service are very attentive. and the availability of the team is just exceptional

Pros

Great app! Very useful to capte feedbacks and improve your online reputation. One of our best investement this year

Cons

Seriously nothing to say, keep it up guys

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)