# Domino CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Domino CRM Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10026281/Domino-CRM

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# 

 Domino CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Domino CRM

## What is Domino CRM?

Domino CRM is a no-code chatbot builder designed to help businesses automate communication and simplify customer interactions. It provides tools for creating company chatbots without requiring advanced technical skills, making it accessible for businesses of various sizes. With Domino CRM, you can: - Build tailored communication flows for tasks like answering queries, managing bookings, or showcasing catalogs; - Use templates for quick setup or customize bots to fit your specific needs;  Manage operations efficiently through integrated tools for payments and broadcasts. Available chatbot flow nodes include payments, catalogs, system actions, AI assistants, automated sequences, and more.

## What is Domino CRM used for?

[Chatbot](https://www.capterra.com/chatbot-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Domino CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://domino-crm.com&name=Domino CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Domino CRM

5.0 (1)

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$12

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.4 (73)

Value For Money

5.0 (1)

Value For Money

4.0 (58)

Customer Service

4.0 (1)

Customer Service

4.3 (52)

## Domino CRM alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Responses

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Chatbot

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Customer Support

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

For Sales/Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Used as a promotional or demonstration tool in sales and marketing presentations

Live Chat

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Domino CRM 25 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

For the intention to be used by developers

Used as a promotional or demonstration tool in sales and marketing presentations

Track interaction history by documenting conversations for contacts

Identify different languages

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Streamlining repetitive tasks and activities through automated and predefined workflows

Train your system to interpret and transcribe voice messages

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Starter

$12.00

Flat Rate,Per Month

Pro

$28.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Alex K.

Director

Information Technology and Services

### "Great chatbot platform for SMEs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 24, 2025

Satisfied with its functionalities so far. As of now, in our case, they are more than extensive.

Pros

Really worth exploring and trying. The interface is straightforward, the set of available nodes suffices for most daily routines and purposes.

Cons

First, as of now they are limited to Telegram. We would be happy to use some other messengers concurrently via the same platform. Also, while this builder does offer catalog nodes, integrating the chatbot with external databases, say, with Google Sheets requires some time, effort, tech knowledge and coding skills.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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