# Swivl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Swivl Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10026283/Swivl

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# 

 Swivl Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Swivl

## What is Swivl?

Swivl is a field service management solution that helps small and medium-sized businesses with tools to run operations efficiently. Features include a website builder, CRM, unlimited invoicing and estimates, GPS tracking, mobile app, payment processing, and QuickBooks sync. The platform aims to help field service companies maximize profits by streamlining workflow and boosting productivity.

## What is Swivl used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Swivl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://swivl.tech/&name=Swivl)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Swivl

5.0 (2)

VS.

[4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$12

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (462)

Value For Money

5.0 (2)

Value For Money

4.5 (401)

Customer Service

5.0 (2)

Customer Service

4.6 (384)

## Swivl alternatives

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Task Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Third-Party Integrations

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Interaction Tracking

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Lead Capture

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Real-Time Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Swivl 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage, organize, and store contact information

Manage sending personnel and resources to a site as needed

Track employee schedules, availability, and performance across projects and tasks

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Track the time and location worked by employees via mobile device

Manage and track customer orders for goods, investments, or any other purchases

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Chris C.

Founder

Construction

### "All in one software that’s easy to use and it’s a huge help in my business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

My experience with Super Bowl has been awesome. Helps me track everything I need. I went from a couple different software’s to just one. Game changer for my business.

Pros

The ability to see everything in one place. Makes running my business from day-to-day super easy and efficient.

Cons

Currently can’t find anything wrong. Something take a little while to get used to or understand where to find it but that’s what every system I’ve ever used. This is still much easier.

Switched from

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Cost . Does the same thing for much less.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Russell M.

Owner

Construction

### "A Practical Solution for Managing Day-to-Day Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

We’ve been using Swivl in our construction operations while managing up to a dozen active projects at a time, and their support has been a big part of why it’s worked well for us. Any time we’ve had questions or needed help, their team has been responsive and actually helpful — not just sending generic answers, but taking the time to understand what we’re trying to do and getting us to a solution quickly. In this line of work, delays and confusion cost real money, so having a platform with solid support behind it makes a noticeable difference day to day. It’s been a reliable tool for helping us stay organized and keep projects moving.

Pros

Strong customer support — responsive and actually helpful when issues come up • Easy to use — quick for teams to learn and implement without a lot of training • Good value for money — combines multiple tools (CRM, invoicing, tracking) into one platform

Cons

May be better suited for straightforward workflows, as more complex multi-trade or detailed job costing setups may require additional systems as you grow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)