--- title: "Kanbu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kanbu Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10026293/Kanbu/" page_type: "product" language: "en" --- # Kanbu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Kanbu ## What is Kanbu? Kanbu.ai is an AI agent builder - create an AI chatbot for customer support that finally answers correctly! It works only with the data relevant to your company that you link from websites, documents, or images. The chatbot's communication and appearance can be completely customized to your company's brand, without any technical support intervention. You can try it out for FREE on your website within minutes. ## What is Kanbu used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kanbu?[Manage this product listing](https://www.g2.com/products/kanbu-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kanbu 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (73) Value For Money 0.0 (0) Value For Money 4.5 (58) Customer Service 0.0 (0) Customer Service 4.6 (52) ## Kanbu alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about Kanbu Overview ### What company size and specific industries is Kanbu built for? Kanbu is designed for sports franchise manufacturers that need a SaaS application for operational management. The target audience appears to be organizations in the sports and manufacturing sectors, especially businesses handling franchise-related processes rather than general-purpose small, mid-market, or enterprise users. Features and Usability ### What are the key features of Kanbu? Kanbu offers generative AI and AI Copilot capabilities, along with chatbots, autoresponders, and automated responses for customer conversations. It also includes live chat, chat transcripts, conversation intelligence, activity dashboard, real-time monitoring, and workflow automation, plus API access, CRM, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? Kanbu starts at $29 per month for the Standard plan, which includes 300 AI messages and 50 scraped web/docs pages. The Premium plan costs $149 per month and includes 1,500 AI messages and 300 scraped pages. A free trial is available, and both plans include 90 days of history and email technical support. Getting Started and Support ### What training and onboarding options does Kanbu offer? Kanbu provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and real-time instruction, while documentation offers written reference material for self-paced review of features, steps, and configuration details as needed. Getting Started and Support ### What customer support options does Kanbu offer? Kanbu provides email/help desk and chat support. With no reviewer feedback available on support experiences, no clear pattern emerges about response times, helpfulness, or common frustrations. Users can still expect these two direct support channels for questions and issue resolution. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Kanbu supports all three features that reviewers identify as most important: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user language more accurately, and handle customer conversations more effectively, allowing teams to improve service quality while managing more interactions with less manual effort. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Kanbu 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Configurable Workflow: Configure existing workflows to meet your organization's needs - Control: Empowers companies to govern their value streams efficiently and effectively. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Knowledge Base: Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. - Language Detection: Identify different languages - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10026293/Kanbu/pricing/) Standard $29.00 Usage Based,Per Month Premium $149.00 Usage Based,Per Month It includes: - 3 users - 90 days of history - Unlimited deployments - Email Technical Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.