# Userology Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Userology Software - reviews, pricing plans, popular comparisons to other User Testing products and more.

Source: https://www.capterra.com/p/10026424/Userology/alternatives

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# 

 Userology Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Userology

## What is Userology?

Userology is an AI-based user research and usability testing solution that leverages conversational AI to automate qualitative research, such as user interviews and usability tests. The platform's AI assistant enables teams to moderate sessions by asking follow-up questions, onboarding participants, detecting silence, and handling technical issues. It generates reports with transcripts, metrics, and insights to help teams iterate on product designs. The tool aims to provide unbiased user feedback through consistent AI moderation, probe deeper with conversational follow-ups, and enable scalable research for streamlined data collection and analysis.

## What is Userology used for?

[User Testing](https://www.capterra.com/user-testing-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Userology

0.0

VS.

[4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/)

Starting Price

Contact vendor

Starting Price

$75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (662)

Value For Money

0.0 (0)

Value For Money

4.1 (572)

Customer Service

0.0 (0)

Customer Service

3.8 (551)

## Userology alternatives

[0.0](https://www.capterra.com/p/251540/EthOS/#reviews)

Starting price

Contact vendor for pricing

Highest Rated

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

[4.6 (662)](https://www.capterra.com/p/162900/BrowserStack/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/162900/BrowserStack/)

[Lyssna](https://www.capterra.com/p/178766/UsabilityHub/)

[4.6 (86)](https://www.capterra.com/p/178766/UsabilityHub/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/178766/UsabilityHub/)

[UserQ](https://www.capterra.com/p/275949/UserQ/)

[4.6 (12)](https://www.capterra.com/p/275949/UserQ/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/275949/UserQ/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Moderated Usability Testing

Conduct user tests while watching/moderating the session

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Quantitative Metrics

Metrics that are measured statistically.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Userology 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Conduct user tests while watching/moderating the session

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Metrics that are measured statistically.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Process of evaluating a product or website by testing it with representative users.

Recorded video session of the tests

Supports various video file formats

Interact with data visualization elements, such as charts and graphs, to drill down into data

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[

Figma](https://www.capterra.com/p/175027/Figma/)[

Sketch](https://www.capterra.com/p/171364/Sketch/)[

Respondent](https://www.capterra.com/p/228919/Respondent/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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