# The Rewards Factory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Rewards Factory Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/10026473/The-Rewards-Factory

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# 

 The Rewards Factory Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Rewards Factory

## What is The Rewards Factory?

The Rewards Factory is employee rewards and recognition software. It enables companies to build a winning culture by recognizing, engaging, and rewarding employees. Key features include customized rewards programs, digital rewards like gift cards, peer recognition through eCards, and rewards data tracking to measure success.

## What is The Rewards Factory used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for The Rewards Factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therewardsfactory.com&name=The Rewards Factory)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Rewards Factory

5.0 (2)

VS.

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.8 (2,906)

Value For Money

5.0 (2)

Value For Money

4.5 (2,601)

Customer Service

4.5 (2)

Customer Service

4.7 (2,646)

## The Rewards Factory alternatives

[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.8 (748)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting price

$4000.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Employee Reward Programs

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Engagement Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Rewards Catalog

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Incentive Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Peer-to-Peer Recognition

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows employees to praise one another in a social network-like feed visible to the whole organization

The Rewards Factory 12 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Add customized logos and colors to align with company branding

Digital greeting cards that are sent electronically, usually via email

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Allows employees to praise one another in a social network-like feed visible to the whole organization

Track accrued recognition and rewards at an individual employee level

View and track pertinent metrics to find patterns and gain insights from data

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

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We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

April W.

Administration

Retail

### "Positive Reinforcements Are Here"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 9, 2025

You wont regret it signing up with TRF. itll help motivate your growing business and staff to work harder if they have a game plan and rewards are set from the start to do better and reinforces postivity in my business. helps them strive harder to reach our goals daily, quarterly, and yearly. Brought us a great ending to 2024, cant wait to see what 2025 has to offer.

Pros

easy to use can customize, love that the focus is on keeping my staff engaged, motivated, and willing to work hard to succeed individually and as my staff all together.

Cons

response ticket times sometimes delayed, but that isnt a issue for me. most of the questions ive had in the past i can actually look up on google or reviews site for help if my ticket response gets delayed so no problems here

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Alicia P.

Student worker

Higher Education

### "Positive Rewards for Employees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

My overall experience has been positive the few times I have used it.

Pros

Incentives for employee motivation and the engagement of employees.

Cons

I don't know of any cons I have experienced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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