--- title: "Zei Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zei Software - reviews, pricing plans, popular comparisons to other ESG products and more." source_url: "https://www.capterra.com/p/10026566/Zei/" page_type: "product" language: "en" --- # Zei Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zei ## What is Zei? Zei is an all-in-one sustainability management platform that helps organizations measure and reduce their carbon footprint, centralize ESG data, engage suppliers, and streamline sustainability reporting from a single platform. The solution supports carbon accounting, ESG performance tracking, supplier sustainability assessments, action plan management, and reporting aligned with major frameworks such as CSRD, ESRS, GRI, SBTi, ISO standards, EcoVadis, and B Corp. Designed for mid-sized and enterprise organizations, Zei helps companies collaborate across teams, subsidiaries, and business partners to improve sustainability performance at scale and turn ESG and climate goals into measurable operational impact. ## What is Zei used for? [ESG](https://www.capterra.com/esg-software/)[Emissions Management](https://www.capterra.com/emissions-management-software/)[Environmental](https://www.capterra.com/environmental-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €2990 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zei?[Manage this product listing](https://www.g2.com/products/zei/claim_requests/new?auto=true) ## Zei Overview Updated September 2026 AI summary Zei is a cloud-based ESG platform designed for organizations of all sizes seeking to manage and advance their sustainability and compliance initiatives. It centralizes ESG, emissions, and environmental data, offering tools for compliance, disclosure, KPI tracking, and customizable reporting. Notable features include AI-driven insights, workflow automation, and flexible integration, supported by a user-friendly interface and responsive customer support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zei 4.6 (39) VS. [### KEY ESG](https://www.capterra.com/p/275672/KEY-ESG/) [4.9 (27)](https://www.capterra.com/p/275672/KEY-ESG/reviews/) Starting Price €2990 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.8 (27) Value For Money 4.6 (38) Value For Money 4.7 (25) Customer Service 4.9 (39) Customer Service 4.9 (26) ## Zei alternatives [ESGenius!](https://www.capterra.com/p/264793/ESGenius/) [5.0 (18)](https://www.capterra.com/p/264793/ESGenius/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264793/ESGenius/) Highest Rated [Futureproof](https://www.capterra.com/p/10009438/Futureproof/) [5.0 (21)](https://www.capterra.com/p/10009438/Futureproof/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009438/Futureproof/) [Ecodrisil ESG Xpress](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/) [4.7 (11)](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/reviews/) Starting price $7900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/) [Greenly](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/) [4.7 (106)](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/reviews/) Starting price $1950.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/) [View all alternatives](https://www.capterra.com/p/10026566/Zei/alternatives/) ## FAQs about Zei Overview ### Which roles and teams benefit most from Zei? Zei is most used by sustainability, CSR, and ESG teams, including managers, directors, coordinators, and project leads who track initiatives, structure reporting, and advance compliance goals. CEOs and business-unit leaders use it to monitor company-wide progress, while consultants and program managers support client advisory, action planning, and stakeholder engagement. Answer based on 39 reviews Overview ### What company size and industries is Zei built for? Zei is built for mid-sized and enterprise organizations, but 49% of reviewers come from small businesses, with Real Estate the top industry at 13%. Enterprise and midsize companies each make up 26% of reviewers, while Hospital & Health Care and Logistics and Supply Chain each account for 5%. Answer based on 39 reviews Features and Usability ### What are the key features of Zei? Zei offers AI Copilot, generative AI, and machine learning for data analysis, plus emissions management, greenhouse gas tracking, carbon emissions calculations, and environmental compliance tools. It also includes audit trail, access controls, customizable dashboards and reports, data connectors, workflow management, alerts/notifications, and real-time reporting. Pricing ### How much does it cost and what fees or limitations are included? Zei starts at €2,990 per year for the Essential plan, with a free trial available. ESG Hub and Suppliers cost €4,990 per year, and Compliance costs €9,990 per year. Reviewers describe it as good value for money and useful for handling multiple ESG frameworks. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does Zei integrate with? Zei integrates with 2 third-party tools: Jira and Lucca. These catalog integrations connect Zei to project tracking and HR or workforce management systems, covering the core platforms listed for the product. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Zei offer? Zei provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing product features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Zei offer? Zei provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as reactive, friendly, and efficient, with quick responses and practical help during setup, adaptation, and data management. Some also note that the team is attentive when requests need follow-up. Answer based on 6 reviews Features and Usability ### Is Zei easy to use for ESG reporting? Zei makes ESG reporting easy to manage with a clear interface, centralized data, and reduced duplicate entry. Startups, non-expert contributors, and partner teams often find onboarding quick, while some organizations mention an initial learning curve, occasional bugs, or setup complexity that improves with support and training. Answer based on 21 reviews Features and Usability ### How good is Zei's user interface? Zei offers a clear, intuitive interface that helps teams track ESG data, reporting tasks, and contributor progress in one place. Non-technical users, startups, and larger stakeholder groups often find it accessible, though some teams mention crowded reference views, navigation limits, or a few upload and connectivity issues. Answer based on 19 reviews ## Features AI summary Based on 200 ESG reviews Capterra data shows that buyers of ESG software rank the following features as their top priorities: - **Data Management** (**57%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**58%**) - **KPI Monitoring** (**43%**) Zei supports all three of the features reviewers rate most highly: **Data Management**, **Reporting/Analytics**, and **KPI Monitoring**. Together, these capabilities help businesses organize ESG information in one place, track performance against key sustainability metrics, and produce clearer reports for internal and external stakeholders, allowing teams to make better-informed decisions and stay aligned with reporting goals. Reporting/Analytics 4.6 (17) 88.24% of 17 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Performance Metrics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customizable Reports 4.5 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 3.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Environmental Metrics 4.7 (10) 100.00% of 10 reviewers that rated this feature as important or highly important View and track various environmental indicators including material wastage, energy usage, and carbon footprint Benchmarking 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Compare key metrics for the business against prominent players in the industry Zei 58 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Air Emissions Management: Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence - Benchmarking: Compare key metrics for the business against prominent players in the industry - Carbon Emissions Calculations: Calculate carbon emissions output and footprint - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Disclosure Management: Create, manage, and publish disclosure statements or reports. - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emission Calculations: Measure the output of all types of emissions into the environment. - Emission Reduction Planning: Plan and set emission reduction targets to reduce environmental impacts - Emissions Management: Manage all types of emissions into the environment. - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Energy Management: Track energy consumption and/or manage energy-saving measures. - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - Incident Management: Manage and track all disruptions and incidents - Mobile Access: Access software remotely via mobile devices - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Location: Manage and support multiple locations - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scoring: Automatically calculate score after the assessment - Secure Data Storage: Securely stores data to prevent data loss or breaches - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Waste Management: Track and report on waste management and disposal processes. - Water Management: Track and report on water consumption and/or water quality. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.6 (38) Free Trial [View pricing plan details](https://www.capterra.com/p/10026566/Zei/pricing/) Essential €2,990 Flat Rate,Per Year It includes: - CSR assessment - Scope 1 and 2 carbon calculation - Access to a catalog of 30+ assessment reference systems ESG Hub €4,990 Flat Rate,Per Year It includes: - Carbon footprint scope 1,2,3 - Zeissentiels - 30+ ESG analysis, questionnaire and management reference frameworks Compliance €9,990 Flat Rate,Per Year It includes: - CSRD preparation and reporting - 30+ ESG management guidelines - 30+ ESG regulatory and reporting frameworks Suppliers €4,990 Flat Rate,Per Year It includes: - Customized scope 3 data questionnaire - Consolidating your scope 3 - CSR strategy adapted to each partner to support them in their approach - 100+ pre-configured templates to evaluate your partners Value for money 4.6 (38) 4.6 Based on 38 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Lucca](https://www.capterra.com/p/224901/Lucca/) ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.6 Based on 39 reviews Filter by rating 5(26) 4(12) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AA Augustine A. Responsable Qualité et RSE Higher Education ### "ZEI est un outil très complet, assurant une bonne maitrise des référentiel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Très bonne expérience globale : les équipes sont très réactives, et toujours disponibles pour nous aider dans la maitrise des référentiels. La multitude des référentiels et des modules en fait un logiciel très complet. Pros Multitude de référentiels disponibles, possibilité de faire du sur-mesure en adaptant les référentiels aux spécificités de l'entreprise, et disponibilité des équipes. Cons Prise en main un peu difficile au début, mais les échanges avec les équipes ont permis d'avoir une bonne maitrise de l'outil, qui est en constante évolution pour s'adapter au mieux aux besoins. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) J'utilise ZEI notamment pour le bilan carbone, ce qui est la vraie valeur ajoutée du produit dans mon utilisation personnelle. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TC Tom C. Chargé de mission RSE Import and Export ### "Excellente plateforme" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Très bonne expérience, à la fois sur la montée en compétence et sur la compilation des données. L'outil nous a permis d'atteindre nos objectifs en terme de mesure carbone. Pros L'accompagnement humain est sans doute le meilleur atout de Zei. On a tout de suite le sentiment d'être aidé vers une bonne compilation de nos données et à chaque demande sa réponse. L'utilisation de la plateforme est également plaisante et précise. Cons Il n'y a pas de point sombre dans l'utilisation de Zei/Zelio. Quelques petits problèmes de données ou d'affichage mais qui sont vites résolus. Switched from [Carbo](https://www.capterra.com/p/10014324/Carbo/) Zelio Impact est beaucoup plus adapté au milieu industriel et l'accompagnement plus humain. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CC Christelle C. Responsable QVCT, Communication et RSE Program Development ### "Plateforme intuitive et accompagnement très professionnel " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2026 Nous sommes accompagnés, suivis et conseillés de manière très qualitative par les équipes ZEÎ, ce ce qui facilite la prise en main de l'outil et le début de la complétion. Permet de créer et suivre ses propres indicateurs. Pros \- Le fait de pouvoir centraliser les données de manière claire et cohérente et de suivre nos performances - Le fait que ces données s’interconnectent aisément est indéniablement un plus - Pour finir, ZEÎ est une très bonne base pour piloter notre démarche RSE d'entreprise. Cons Je n'ai pas noté de points particuliers que je n'aurais pas apprécié lors de mes utilisations de la plateforme. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TR Theo R. Responsable RSE Groupe Hospital & Health Care ### "Zei : un support précieux pour piloter sa stratégie d’impact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 Mon expérience globale avec Zei est positive. L’outil est simple à prendre en main, permet de suivre sa démarche RSE de manière claire, et donne une bonne visibilité sur les actions à mener. J’ai également apprécié l’accompagnement proposé, qui aide à mieux comprendre certaines étapes et à avancer plus sereinement dans la mise en place des indicateurs. Pros J’ai particulièrement apprécié la simplicité d’utilisation de Zei et la clarté de son interface. Le logiciel rend le suivi RSE très accessible, même pour les équipes non expertes. Les indicateurs sont bien structurés, les recommandations sont pertinentes et l’outil permet de visualiser rapidement les zones de progrès. La possibilité d’intégrer plusieurs parties prenantes dans le pilotage RSE est également un vrai plus. Cons Il y a quelques petites améliorations qui pourraient rendre l’outil encore plus fluide, mais rien qui gêne réellement l’utilisation au quotidien. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FD Frederic D. Responsable Logistique Logistics and Supply Chain ### "BILAN CARBONE" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2026 Très satisfait de l'ensemble du projet pour la réalisation d'un Bilan Carbone complet et parfaitement détaillé Pros La disponibilité et la pertinence de l'ensemble des interlocuteurs. Leur efficacité et professionnalisme, tout comme leur capacité à aider à la compréhension de thèmes sur lesquels nous ne sommes pas toujours spécialistes sont des points de satisfaction très importants Cons La plateforme est totalement adaptée mais complexe (heureusement que l'équipe ZEI est toujours là pour répondre aux questions). Une aide à la prise en main plus poussée serait appréciable Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Lelia M. Chargée de missions et relations clients Real Estate ### "ZEI pour Captain - Reprendre pour mieux entreprendre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 15, 2026 Pros Je pense que ce que j'ai le plus apprécié c'est la facilité d'utilisation de cet outil. Tout y est bien expliqué, de manière claire et très développé. C'est intuitif et pédagogique et l'interface est visuellement agréable. Cons Je pense que c'est le fait de ne pas avoir l'option "Pas encore mis en place dans notre entreprise" quand on est dans le cas d'une start-up ou d'une petite société, car le fait de mettre 0 biaise notre score alors qu'en fait on pourrait très bien avoir un bon score si on retire ce critère. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF laurent F. Chargé de mission Non-Profit Organization Management ### "Déploiement d'une démarche collective" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2026 le logiciel entre dans sa phase de déploiement auprès des adhérents. La dynamique est lancée, peu de remontées démontrant la simplicité de prise en main et des rares blocages sont très rapidement levés. Pros Les équipe ZEI sont disponibles à toutes les étapes du projet : finalisation du référentiel, intégration dans l'interface, formation des utilisateurs, déploiement et phase de collecte des données. L'interface est simple d'utilisation et permet une personnalisation de l'outil. Cons La difficulté de mise en route chez les adhérents déléguant la complétion. Ils ne perçoivent pas tous la nécessité de leur intervention pour donner des droits à leurs collaborateurs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EC emilie C. directrice des opérations Retail ### "Notre partenaire européen de mesure d'impact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2026 Un guide pour nous aider à progresser sur les paramètres qui ont le plus d'impact pour notre taille et notre type d'entreprise Pros Très complet, toujours en avance vs évolutions réglementaires. J'apprécie le fait que tous les référentiels soient intégrés. Cons Rien de spécial car l'appli n'a cessé d'évoluer et les équipes prennent compte des demandes de changements Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Laura D. Consultant Management Consulting ### "Combo Zei + Zelio Impact au top pour faire son bilan carbone ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 Très bon outil pour les équipes RSE qui doivent jongler avec beaucoup d’exigences ESG et structurer une démarche globale, pas seulement mesurer le carbone. Pros Très fort pour gérer plusieurs référentiels ESG en même temps (CSRD, labels, questionnaires clients, investisseurs…). Vision claire de la performance RSE avec une plateforme unique, plutôt qu’une accumulation d’outils. Intéressant pour structurer le Scope 3 et les achats responsables à l’échelle d’un groupe. Interface pro et rassurante pour travailler avec des équipes larges et des parties prenantes externes. Cons L’outil est large et structurant, donc un peu plus long à prendre en main qu’un simple outil de bilan carbone. La brique carbone pure peut sembler moins “deep” si on cherche beaucoup de détail technique (d’où l’intérêt de l’intégration avec Zelio Impact). Risque de se focaliser sur la conformité si on n’active pas assez la partie pilotage et actions. Switched from [Sami](https://www.capterra.com/p/251387/Sami/) Trop cher et pas assez intuitif par rapport à mes besoins Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Clement D. ESG Manager Investment Banking ### "ZEI - ESG data management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 30, 2025 I have been working with ZEI for the past 2/3 years and I have had an overall very positive experience with it. Pros ZEI is an ESG data management for various usages (extra financial reporting and/or ESG performance management). With over 10 years of existence it has proven to be a key player. Some pros: value for money, reactive customer support, easy to use platform, report generation, referentials mapping, etc. Cons Still a growing company (despite the difficult context) which may result in organizational issues (ressources allocation). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Secrétaire général Management Consulting ### "Avis sur expérience ZEI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2025 Pour évoquer mon expérience globale d'utilisation, j'ai pu moduler une évaluation fournisseurs facilement et obtenir de nombreux indicateurs RSE. Pros Le logiciel est facile d'utilisation. Le logiciel est convivial, puissant, modulable et très engagé RSE. Cons Je n'ai pas noté des aspects du produit ZEI que je n'ai pas apprécié lors de mes premières utilisations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Leo B. BU Directory Information Services ### "A bilan Carbone in full autonomy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2025 Great experience. The team is very professional and friendly. In addition, there is no other platform on the market that could give us so much autonomy in this experience Pros The software enabled us to generate out own Bilan Carbone without the help of an external consultant Cons Navigating through the platform would have been complicated without the help of \[sensitive content hidden\], our CSM. He helped us a lot during our first 3 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Maelle L. Directrice Artistique Scenographe Events Services ### "Days of work saved to assess our events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2025 Our experience so far has been great. The team is professional and reactive, and the software saves us days of work. Pros Zei enables us to centralise mal our esg data into one central library. Thanks to zei we were able to make giant steps into our csr maturity. Cons The software is evolving quite a lot. And keeping track of the updates can be complicated without \[sensitive content hidden\] help. Alternatives considered [Greenly](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/) Reasons for choosing Zei Centralisation / harmonisation of several referentials Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PL Pierre-Etienne L. CEO Financial Services ### "under the hood : value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 great and simple. Very little intégration time. Intuitive Software. Features rich, simple to master. Customer support is friendly. Pros Great Value for money. This software saves our teams an amazing amount of time.thanks to multi-referential framework The ease inf use is really great and intuitive The report generation super east. If need bew Customer support is super friendly and efficient This ESG software hors way beyon its carbon émission Pilar with great Social scores and Gouvernance tool. Cons We had to wait a bit for 2 features that they finally released (reporting dashboard). The roadmap could also bé shared more clearly with clients Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Emmanuel N. CEO Internet ### "A powerful and intuitive platform to structure our ESG strategy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Much clearer and more structured view of our environmental, social and governance impact, with shared KPIs across the company. Significant time savings on ESG data collection, consolidation and reporting, thanks to centralisation and built‑in frameworks. Better internal and external communication on our commitments and progress to employees, customers and partners. Pros Very intuitive interface that centralizes all our ESG and sustainability data in one place, instead of juggling multiple spreadsheets and tools. The framework and KPIs are tailored to our industry and company size, which helps us prioritise actions without being ESG experts. ​ The platform connects many frameworks (CSRD, ISO, green IT ...) and makes reporting and performance tracking much easier. Collaborative features that help onboard teams and suppliers, and follow progress across our broader ecosystem. Cons Because the platform is very rich, there is a learning curve at the beginning to configure all indicators and action plans properly. Some dashboards could be even more customizable for very specific or advanced reporting needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Arthur B. CEO Information Technology and Services ### "Simplicité et gain de temps pour le traitement des données ESG" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 En tant que partenaire de Zei, notre expérience globale est très positive. La plateforme permet de centraliser l’ensemble des données ESG au même endroit, ce qui simplifie fortement le pilotage et le suivi pour nos clients comme pour nos équipes. Zei fait gagner un temps considérable grâce à l’agrégation intelligente des données et à l’absence de double saisie. Cela permet d’être plus efficace, de fiabiliser les informations et de se concentrer davantage sur l’analyse et la création de valeur plutôt que sur la collecte. L’outil est simple à utiliser, bien structuré et s’intègre facilement dans un écosystème existant, ce qui en fait une solution très utile au quotidien pour accompagner les entreprises dans leur démarche ESG. Pros En temps que partenaire Zei nous permet de centraliser l'ensemble des données ESG au même endroit, ce qui facilite énormément le pilotage et le suivi et permet aussi de mieux exploiter nos données carbone L’agrégation des données est très efficace et évite la double saisie, ce qui fait gagner beaucoup de temps au quotidien en couvrant l'ensemble des sujet ESG (Bilan Carbone, CSRD, VSME, Labellisation ... ) La plateforme est simple à prendre en main, avec une interface claire et agréable à utiliser, même pour des contributeurs non experts. La fonctionnalité de benchmark est un vrai plus pour se situer par rapport à d’autres entreprises et suivre ses progrès. L’outil est interopérable avec nos solutions existantes, ce qui le rend très complémentaire et encore plus performant. Enfin, l’équipe de customer success est très disponible, réactive et agréable, et la personnalisation des rapports est vraiment pratique selon nos besoins. Cons La solution pourrait proposer aux professionnel de pouvoir créer et intégrer leur propre référentiels de manière autonomes même si aujourd'hui l'équipe ZEI est très réactive sur ce sujet et intègre eux même selon nos besoins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Laurane C. ESG consultante Renewables & Environment ### "Partenaire ESGlogic" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2025 Expérience très positive. Les échanges sont fluides et \[caché sensible contenu\] est très disponible et à l'écoute. Un réel plaisir de travailler avec elle. Pros L'interface de Zei est très user friendly. J'apprécie également la diversité des questionnaires proposés et l'adaptabilité de ceux-ci à nos besoins. Les questionnaires sectoriels sont un vrai + avec les rapports associés Cons Ce qu’il manque, c’est l’espace auditeur (sur lequel Zei travaille déjà). On note également quelques petits défauts, notamment dans le remplissage d’une question et lors du retour en arrière, qui renvoie au début du questionnaire. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AB Asmaa B. Chargée de projets RSE Real Estate ### "Un outil pratique avec un super accompagnement de l'équipe ZEI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 11, 2025 C'est un outil efficace qui permet de balayer les référentiels et de s'en imprégner facilement. Le gros point fort c'est l'accompagnement de l'équipe ZEI ! Pros Nous pensons que le grand atout de ZEI c'est son accompagnement et l'écoute de nos interlocuteurs ZEI (big up à \[caché sensible contenu\]). L'outil en lui-même est pratique et nous permet de fiabiliser la donnée tout en impliquant les différents métiers (aspect primordial). Cons Pour le moment, le seul point c'est que la plateforme mouline un peu. Mais compte tenu de son contenu (les très lourds référentiels) c'est compréhensible. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jean-Baptiste M. CEO Real Estate ### "Un outil indispensable pour les TPE PME ou grandes entreprises souhaitant mettre et place et suivre une stratégie RSE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Pros Le service client est super réactif, et pédagogue La prise en main de l'outil est extrêmement simple et intuitive L'outil est très complet Cons Dans mon domaine d'activité, et compte tenu du fait que j'ai plutôt des collaborateurs sous statut d'agent commerciaux, les indicateurs notamment sociaux ne sont pas toujours simple à remplir Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Responsable Marketing et Communication Computer Software ### "Je recommande ZEI pour le suivi des actions RSE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 19, 2025 Pros Ce que j’ai le plus apprécié avec Zei, c’est la facilité d’utilisation de la plateforme. L’interface est intuitive, ce qui permet une prise en main rapide, même pour les utilisateurs non techniques. Cons L’un des aspects les moins satisfaisants concerne la gestion des justificatifs. Le processus de validation peut parfois sembler opaque, notamment lorsqu’un justificatif est rejeté sans explication claire. Alternatives considered [EcoVadis Sustainability Intelligence Suite](https://www.capterra.com/p/207884/EcoVadis-sustainability-intelligence-suite/) Reasons for choosing Zei Nous venons de souscrire à ecovadis pour complémenter nos actions RSE. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AK Axelle K. RSE QSE Construction ### "ZEI will become a great tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 31, 2025 Pros The customer support is excellent — our coordinator responds quickly and is always available when needed. The implementation and data management are also greatly appreciated; whenever we need to add reports, KPIs, or other elements, the team does its best to deliver them efficiently. Cons There are some connectivity bugs, and since ZEI is still new, it requires some feedback to become easier to use and user friendly. However, I am confident it will develop into a great tool. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AB Annabelle B. Directrice RSE Hospitality ### "Une solution user-friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 Pros Une interface user-friendly, beaucoup plus accessible que d’autres solutions, ce qui facilite l’adoption par les contributeurs. La visualisation et le suivi des contributeurs, avec rappels intégrés. Les rapports générés automatiquement, très utiles dans la préparation aux certifications. L’accompagnement régulier au-delà de l’implémentation (points de suivi, support réactif). Cons Manque d'autonomie sur l'intégration de certaines données en masse (possibilité d'intégrer un fichier Excel/CSV). Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EB Enzo B. Impact manager Farming ### "Utilisation Zei 18 mois" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 15, 2025 Pros \- Interface facile d'utilisation et fluide - Support des équipes pour mise en place et adaptation à nos spécificités Cons \- Encore beaucoup de formulaires ne sont pas uniformisés impliquant la création de référentiels spécifiques - Des délais dans l'applicaiton de normes limitent l'intérêt à court terme de certains référentiels Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PE Pauline E. Head of Corporate Sustainability Luxury Goods & Jewelry ### "Une plateforme tout en un! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2025 La plateforme est très agréable à utiliser et permet de centraliser toutes les données au même endroit. L'accessibilité à tous les référentiels reconnus ainsi que l'harmonisation entre les données pour compléter plusieurs standards est un plus! Pros \- Interface très agréable - Très bonne lisibilité des informations - Une plateforme tout en un ! (bilan carbone, CSRD, ...) - Possibilité de customiser des référentiels - Permet de fédérer plusieurs utilisateurs basés sur des sites à l'international - Reporting customisé très utile Cons \- Quelques bugs fréquents d'utilisation - Navigation un peu difficile car pas de système de chapitre dans les référentiels Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Zei permettait de se conformer à la CSRD ainsi que de réaliser le bilan carbone. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CH Charlotte H. Enseignante Sciences du Vivant et Référente DDRS Education Management ### "Zei : l'application de suivi RSE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 29, 2025 Pros Très satisfaite de Zei pour suivre et piloter la démarche RSE de notre école. Ce logiciel nous permet un gain de temps considérable dans le calcul des KPI. Le suivi client est également très réactif et à l'écoute des clients pour l'amélioration continue de la plateforme Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [KEY ESG vs Zei](https://www.capterra.com/compare/275672-10026566/KEY-ESG-vs-Zei)