---
title: "mona Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about mona Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/10026671/mona/"
page_type: "product"
language: "en"
---

# 

 mona Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

mona

## What is mona?

mona is a cloud-based field service management solution that helps service companies handle work orders, customer database, reporting, and more. It connects office and field staff on a centralized interface. The platform provides real-time data access that helps maintain oversight of orders and employees. mona allows users to quickly respond to changes and streamline planning and order control. It also provides progress tracking and service verification.

## What is mona used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€56

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## mona Overview

Updated September 2026

AI summary

mona is a field service management solution designed for small businesses, offering tools for contact management, dispatching, electronic signatures, mobile access, routing, scheduling, and work order management. Notable features include activity dashboards, real-time data, alerts, and workforce management. It deploys across web, desktop, and mobile platforms, supporting teams that require coordination in service operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### mona

0.0

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

€56

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (498)

Value For Money

0.0 (0)

Value For Money

4.5 (491)

Customer Service

0.0 (0)

Customer Service

4.7 (494)

## mona alternatives

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about mona

Overview

### What company size and specific industries is mona built for?

mona is designed for organizations in field service, facility management, indoor and outdoor service operations, cleaning, quality management, and fire protection. The vendor description does not specify a company size, so the product appears suited to businesses operating in these service and operational sectors.

Features and Usability

### What are the key features of mona?

mona includes data synchronization, secure data storage, and task management as core features. It also offers activity dashboards, alerts and notifications, calendar management, collaboration tools, and reporting and statistics. Additional functions cover location tracking, routing, scheduling, work order management, workflow management, and workforce management.

Pricing

### How much does it cost and what fees or limitations are included?

mona starts at €56 per month for the Standard plan, designed for up to 5 employees and including a template catalog, unlimited tasks, and basic reporting. The Premium plan costs €133 per month for up to 10 employees and adds automated report sharing and customer notifications. A free trial is available.

Integrations

### Which third-party tools and platforms does mona integrate with?

mona integrates with Backoffice Builder. This native connection supports teams that need to link mona with back-office workflows and related system data through a single platform.

Getting Started and Support

### What training and onboarding options does mona offer?

mona provides in person training, live online sessions, webinars, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover structured group learning, and videos offer self-paced viewing for reviewing setup steps and product features.

Getting Started and Support

### What customer support options does mona offer?

mona provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact and self-service options for product questions, setup guidance, and troubleshooting. Without reviewer feedback, support quality, response speed, and common user frustrations cannot be assessed here.

## Features

AI summary

Based on 4,034 Field Service Management reviews

Not all Field Service Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

mona includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Customer Database** (**66%**) and **Scheduling** (**61%**), which can still help businesses organize customer information and manage appointments more efficiently, allowing teams to stay coordinated and respond to service needs faster.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Booking

Allows clients to book jobs through the desktop page or within the app.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

mona 31 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Job Management: Manage and track all job information and associated tasks
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mobile Access: Access software remotely via mobile devices
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Resource Allocation: Assign available resources to various projects and tasks
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Service History: Track work performed and resources used for past customers, sites, or assets
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10026671/mona/pricing/)

Standard

€56.00

Flat Rate,Per Month

It includes:

-   Free access to templates
-   Unlimited Task Lists
-   Reporting

Premium

€133.00

Flat Rate,Per Month

It includes:

-   All the standard functionalities included
-   Report Sharing
-   Customer Notifications

Enterprise

Custom Quote Available

It includes:

-   Selected premium functions
-   Custom integrations
-   Premium support

## Integrations

[

Backoffice Builder](https://www.capterra.com/p/212624/Backoffice-Builder/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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