--- title: "Retell AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retell AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10026733/Retell-AI/" page_type: "product" language: "en" --- # Retell AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Retell AI ## What is Retell AI? Retell AI is a voice agent platform that enables users to build, test, deploy, and monitor AI-powered conversational agents for phone calls and other voice channels. The software provides tools to construct dialog flows and workflows using templates, state management, and integrations. Key features include testing suites to interact with agents, customizable voices with natural pacing and low latency, and enterprise-grade security compliance. ## What is Retell AI used for? [AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retell AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://retellai.com&name=Retell AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retell AI 0.0 VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Retell AI alternatives [4.5 (542)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [5.0 (10)](https://www.capterra.com/p/10042518/VINSI/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (26)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features AI summary Based on 1,134 Conversational AI Platform reviews Capterra reviewers highlight these as the features that matter most when choosing a Conversational AI Platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Retell AI includes **Chatbot** and **API**, giving teams the tools to build automated conversations and connect the platform with other business systems. However, it does not offer **Lead Capture**. With **Chatbot** and **API** support, businesses can handle customer interactions more efficiently, connect workflows across their tech stack, and provide teams with more flexibility in how conversational experiences are deployed and managed. Agent Design Tools Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Retell AI 15 features ### All Features - Agent Design Tools: Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Deployment Management: Manage the processes involved when making the application ready for use - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multimedia Support: Supports various file formats - Multiple LLM Models: Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more - Natural Language Processing: Process and analyze human language in text or audio form - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Speech Recognition: Train your system to interpret and transcribe voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Pay as you go $0.07+/minute and $0.002+/msg It includes: - 60 mins of free access - 20 concurrent calls - 10 Free Knowledge Bases - Onboarding demo repository available Enterprise Plan Contact vendor for details It includes: - Custom concurrent calls based on volumes ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.