# Retell AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Retell AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10026733/Retell-AI

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# 

 Retell AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Retell AI

## What is Retell AI?

Retell AI is a voice agent platform that enables users to build, test, deploy, and monitor AI-powered conversational agents for phone calls and other voice channels. The software provides tools to construct dialog flows and workflows using templates, state management, and integrations. Key features include testing suites to interact with agents, customizable voices with natural pacing and low latency, and enterprise-grade security compliance.

## What is Retell AI used for?

[AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Retell AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://retellai.com&name=Retell AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Retell AI

0.0

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (807)

Value For Money

0.0 (0)

Value For Money

4.9 (732)

Customer Service

0.0 (0)

Customer Service

5.0 (737)

## Retell AI alternatives

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Agent Design Tools

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Deployment Management

Manage the processes involved when making the application ready for use

Multi-Language

Manage and support multiple languages

Retell AI 10 features

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage the processes involved when making the application ready for use

Manage and support multiple languages

Supports various file formats

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Process and analyze human language in text or audio form

Train your system to interpret and transcribe voice messages

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)