# Echonext Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Echonext Software - reviews, pricing plans, popular comparisons to other Contact Center products and more.

Source: https://www.capterra.com/p/10026898/Echonext

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# 

 Echonext Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Echonext

## What is Echonext?

Echonext is a web-based contact center CRM software that provides a customizable platform with an interface for tracking sales pipelines, managing leads, and automating sales processes. Key features include a power dialer for increased call volume, smart lead distribution for routing, interactive pipelines for visual sales workflow, and cloud contact center for omnichannel customer interactions. The software aims to help businesses drive growth by improving sales team productivity and performance.

## What is Echonext used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$129

Per User, Per Month

Free trial  
not available

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Do you work for Echonext?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.echonext.com&name=Echonext)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Echonext

0.0

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$129

Per User, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (855)

Value For Money

0.0 (0)

Value For Money

4.5 (767)

Customer Service

0.0 (0)

Customer Service

4.6 (786)

## Echonext alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[Sobot](https://www.capterra.com/p/10025756/Sobot/)

[4.9 (91)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10025756/Sobot/)

[Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

[4.5 (91)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/234575/Amazon-Connect/)

[HoduCC](https://www.capterra.com/p/156136/HODUCC/)

[4.6 (93)](https://www.capterra.com/p/156136/HODUCC/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/156136/HODUCC/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Auto-Dialer

System that automatically dials calls

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Automatic Call Distribution

Distribute/route/connect calls

Call List Management

Manage and track all past and future calls.

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call Transfer

Transfers live calls to other agents

Echonext 25 features

System that automatically dials calls

Tickets are automatically assigned to specific agents based on predefined rules

Distribute/route/connect calls

Manage and track all past and future calls.

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, store and organize emails within the system or via third-party apps

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage contacts across multiple mailing lists

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

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## Pricing

Standard

$129.00

Per User,Per Month

It includes:

-   CRM
-   Power Dialer
-   Live Transfer
-   Unlimited Dialing Minutes
-   Call Tracking and Analytics
-   Email Sending and Tracking
-   Lead Distribution
-   Interactive Calendar
-   30 Days of Call Recording
-   Online Support
-   50 GB storage space

Premium

$149.00

Per User,Per Month

It includes:

-   Smart Campaigns
-   Agent Status
-   Advanced Reports and Analytics
-   Custom Dispositions
-   Local Presence Dialing
-   SMS Send and Receive
-   Billing
-   Invoicing
-   90 Days of Call Recording
-   Unlimited Onboarding
-   Email Support
-   100 GB Storage

Enterprise

$199.00

Per User,Per Month

It includes:

-   Real Time Dashboards
-   Payments
-   IVR Menus and Call Recording
-   Voicemail
-   WhatsApp Integration
-   Public API
-   Phone Support
-   250 GB Storage

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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