# Hostel Mate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hostel Mate Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/10026918/Hostel-Mate --- # Hostel Mate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostel Mate ## What is Hostel Mate? Our platform handles the unique challenges of managing shared accommodation properties: dorm-style rooms, mixed inventory (beds + private rooms), group bookings, high guest turnover, and the operational complexity that comes with it. Built-in channel management syncs with major OTAs automatically. Payment processing, invoicing, and reporting are included, not upsold as premium features. What sets us apart is the price-to-functionality ratio. We give you enterprise-level tools, multi-property support, custom pricing rules, real-time availability updates, occupancy analytics, housekeeping workflows, without the enterprise price tag. Clean interface that your staff can learn in minutes, not weeks. ## What is Hostel Mate used for? [Hostel Management](https://www.capterra.com/hostel-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostel Mate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kemetholding.com&name=Hostel Mate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostel Mate 5.0 (6) VS. [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.3 (3) Value For Money 4.8 (6) Value For Money 4.1 (3) Customer Service 5.0 (6) Customer Service 4.1 (3) ## Hostel Mate alternatives [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [SpaceBasic](https://www.capterra.com/p/10025548/SpaceBasic/) [5.0 (3)](https://www.capterra.com/p/10025548/SpaceBasic/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025548/SpaceBasic/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) [4.3 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183836/Amenitiz/) [View all alternatives](https://www.capterra.com/p/10026918/Hostel-Mate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Channel Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Availability Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Task Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Dynamic Pricing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Occupancy Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Hostel Mate 90 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The allocation and provision of beds Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Digitally sign online documents Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization To be used by the hospitality industry Designed for dorm/hostel managers Specialized for organizations who focus on residential projects Check guests in and out, issue key cards, schedule wake up calls, or other requests The ability to reserve times in groups. Communicate with guests directly within the system Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Manage and support multiple locations More than one location Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Set & manage permission levels based on user roles and restrict access to only authorized individuals A calendar that shows when rooms are occupied and available Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Send messages via SMS Create, manage and track all task activities and progression Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Realistic representation of a physical space or environment that helps users explore locations virtually Seamlessly integrates with 3rd party websites Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.8 (6) Free Trial Lite $19.00 Flat Rate,Per Month It includes: - Channel Management Advanced $45.00 Flat Rate,Per Month It includes: - Accounting Finance - Users Management Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Nomod](https://www.capterra.com/p/176749/Nomod/)[ PMS Cloud](https://www.capterra.com/p/136263/PMS-Cloud/)[ Booking Engine](https://www.capterra.com/p/255289/Booking-Engine/)[ Financial Accounting Software](https://www.capterra.com/p/86468/Financial-Accounting-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Erin S. Manager Hospitality ### "Worth it just for that alone." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 11, 2026 I was a bit skeptical at first honestly, tried a few other systems before this one. But this one is really build for hostels. The all-in-one side of it is what gets me, I don't have to jump between different tools anymore. Minor gripes here and there but nothing that's made me want to switch. Pros Honestly didn't expect to like it as much as I do. The setup was straightforward and everything just kind of... works. Syncing with booking platforms used to be a headache and now I barely think about it. Cons I think it is pretty good, but I Wish there were more customization options for the booking widget besides the colors Switched from [BananaDesk](https://www.capterra.com/p/128589/BananaDesk-PMS/) Hostelmate documentation is really solid and clear Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Managing Director Hospitality ### "Reliable and comprehensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 Great experience and very reliable service. I feel like I can expand and improve my business service with no limit. Pros It’s easy, comprehensive and at a very reasonable cost perfectly suitable for my hostel business. It became the backbone of my business and helped me to increase and organize my bookings with almost all the booking platforms. Easy to generate reports, track any transaction with complete transaction history. Cons Nothing as it’s easy friendly user interface and with live human support. I will say that a refresher from the developers and support team from time to time for their new updates will be a good communication too keep in touch as business partners. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User manager Hospitality ### "very up-to-date" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 It’s nice having everything, payments, bookings, and the calendar, in one tab instead of jumping between five different programs. Support is usually pretty quick too Pros Solid platform. It takes a little bit of time to get everything configured exactly how you want it, but once it's set up, it just works. Cons only work with stripe, no paypal or local payment support, when i asked they told me about api that i can use Switched from [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) price, to save money, and im glad i did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Customer Service Hospitality ### "it’s really great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2026 I’d give it a solid 10/10 It made our work much more organized and less stressful definitely worth it if you want to save time and run your hostel better Pros I’ve been using this hostel booking system for a while now and it honestly made things way easier for us everything is in one place so no more jumping between booking sites it really helps avoid double bookings super easy to use, even for new staff saves a lot of time on daily tasks like check-ins and payments guests can book online easily and it works smoothly Cons Took a little time at the beginning to learn all the features some advanced tools need a bit of getting used to works best with a stable internet connection Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS dav s. CEO Hospitality ### "very easy to use/ has everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 very easy to use, we really glad that we picked this saas Pros very cheap and have everything based to the price we paid Cons nothing, other than it took is sometime to get uptospeed Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) cost, cloud beds is very expensive for hostel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA matt a. Main Consultant Hospitality ### "the best!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2025 hats off to the customer support, they reply right away Pros best software ive ever tried, and i spend a lot on testing the others Cons nothing, its really good i have nothing bad to say about it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)