# Userowl Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Userowl Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10027016/Userowl --- # Userowl Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Userowl ## What is Userowl? Cloud-based feedback collection and management software that allows businesses to collect feedback and bug reports, engage customers, discover bugs faster, and prioritize product changes based on visual user insights. It includes a feedback widget that lets users annotate screens to visually show issues on websites without needing additional tools. Userowl automatically captures session details, user information, console logs, network logs, and screenshots with feedback. ## What is Userowl used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Userowl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://userowl.com&name=Userowl) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Userowl 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## Userowl alternatives [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Userowl Features and Usability ### What are the key features of Userowl? Userowl offers bug tracking, issue tracking, and bug/issue capture for managing product problems, plus feedback management, negative feedback management, and surveys & feedback for collecting input. It also includes activity dashboards, real-time analytics, reporting & statistics, configurable workflow, customizable fields, task management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Userowl starts at $29 per month for the Starter plan, which includes 3 team members and charges $4 per additional member. The Team plan costs $59 per month with 10 team members included and the same $4 add-on rate. A free trial is available. Integrations ### Which third-party tools and platforms does Userowl integrate with? Userowl integrates with Jira and Trello for project and task management workflows. These native connections cover the main third-party platforms listed in the catalog, giving teams basic integration options for issue tracking and board-based work. Getting Started and Support ### What training and onboarding options does Userowl offer? Userowl provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Userowl offer? Userowl provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Without reviewer feedback, support quality, response times, and common frustrations cannot be assessed from the available catalog data. Users can rely on these listed channels for product questions and troubleshooting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Bug/Issue Capture The creation of a bug/issue ticket, submitted by a team member, customer or end user Bug Tracking Monitor and track bugs and issues in the system. Userowl 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Provides a channel for team members to share AI models, media files, communicate, and work together Configure existing workflows to meet your organization's needs Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Collect information from multiple sources Identify, track, and respond to negative feedback Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $29.00 Flat Rate,Per Month It includes: - 3 Projects - Unlimited Reporters - Screenshots & Annotations - Session Information - Console Logs - One Integration - Widget Customization - Branding - Collaboration Team $59.00 Flat Rate,Per Month It includes: - 10 Projects - JavaScript SDK - User Identification - Custom Metadata - Workflow Customization - All Integrations ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.