--- title: "Mindset AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mindset AI Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/10027071/Mindset-AI/" page_type: "product" language: "en" --- # Mindset AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mindset AI ## What is Mindset AI? Mindset AI's AI Agents will turn your static knowledge base into engaging digital coaches that provide precise answers and performance support. Tailored For eLearning Providers: Make your clients rely on, love, and keep paying for your content. Increase membership revenue and reduce churn. Ready For L&D Innovators: Help your users search and find what they need. Professional development and training made simple and engaging. Protect Intellectual Property: Mindset Ai's secure, encrypted platform protects your corporate data and IP. Sync your content libraries, build no-code AI agents, create workflows, and automate tasks. Streamline revenue generation through your learning content. Integrates with Slack, MS Teams, SharePoint, Google Drive, HubSpot, Stripe, and more. Book a personalized demo today and see Mindset AI in action! ## What is Mindset AI used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Learning Experience Platform](https://www.capterra.com/learning-experience-platform-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £30000 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Knowledge Base / 2026 - Chatbot / 2025 - Learning Experience Platform / 2025 Our "Best of" badge program showcases products with the highest ratings... - Artificial Intelligence / 2026 - Conversational AI Platform / 2026 - Knowledge Base / 2026 - Learning Experience Platform / 2026 Do you work for Mindset AI?[Manage this product listing](https://www.g2.com/products/mindset-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mindset AI 4.9 (15) VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price £30000 Flat Rate, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.8 (73) Value For Money 4.9 (15) Value For Money 4.4 (70) Customer Service 5.0 (15) Customer Service 4.7 (70) ## Mindset AI alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/10027071/Mindset-AI/alternatives/) ## FAQs about Mindset AI Overview ### Which roles and teams benefit most from Mindset AI? Mindset AI is most used by founders, C-suite leaders, product executives, and consultants who need faster access to business knowledge and scalable support. Operations leaders use it to streamline internal workflows, while product and innovation teams apply it to improve user guidance, automate responses, and accelerate decision-making. Answer based on 15 reviews Overview ### What company size and industries is Mindset AI built for? Mindset AI is built for small businesses serving L&D and eLearning professionals, with 100% of reviewers from small companies. Its strongest reviewer presence is in Management Consulting at 33%, followed by Professional Training and Coaching and Information Technology and Services at 13% each, often for conversational AI platforms. Answer based on 15 reviews Features and Usability ### What are the key features of Mindset AI? Mindset AI offers analytics, visual analytics, and reporting and statistics for tracking activity and outcomes. It also includes a content library, employee training, and knowledge base management, plus AI Copilot, natural language interaction, recommendations, chatbot, automated responses, workflow automation, and API access for connected workflows. Pricing ### How much does it cost and what fees or limitations are included? Mindset AI starts at £30,000 per year on the Get A Quote plan, with pricing set through a personalized demo and quote. A free trial is available. The plan includes advanced accuracy setup support, agent monetization support, embedded admin console components, enterprise support, and volume-based pricing. Integrations ### Which third-party tools and platforms does Mindset AI integrate with? Mindset AI integrates with 9 third-party tools, including CRM, communication, and storage platforms such as HubSpot CRM, Slack, Microsoft Teams, Google Drive, Dropbox, BigQuery, Stripe, WordPress, and Cycle. These catalog integrations cover data, messaging, payments, content, and analytics connections. Getting Started and Support ### What training and onboarding options does Mindset AI offer? Mindset AI provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for later use, and videos give users a visual format for learning features and following steps at their own pace. Getting Started and Support ### What customer support options does Mindset AI offer? Mindset AI provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is organized across written self-service resources and direct contact options, giving users multiple ways to get help when they need it. ## Features AI summary Based on 1,278 Knowledge Base reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Mindset AI supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features chatbot buyers look for. However, it does not include **Language Detection**. Instead, it offers other highly valued capabilities, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features can help businesses respond to users in real time, manage service interactions more effectively, and improve chatbot performance over time, providing teams with practical tools to handle conversations at scale. Natural Language Processing 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Live Chat 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Ability to chat online in real time AI/Machine Learning 4.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Reporting/Analytics 4.3 (10) 90.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Code-free Development 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Multi-Channel Communication 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mindset AI 72 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Attended Automation: Bots that work alongside humans on tasks that cannot be fully automated - Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Autoresponders: Create and automatically send premade copy in response to customer messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Control: Empowers companies to govern their value streams efficiently and effectively. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Developers: For the intention to be used by developers - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Human-In-The-Loop: Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - Organization: Automatically assigns relevant followup tasks and notifies appropriate team members of status after testing. - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Query Suggestions: See options for potential search queries within the system - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Automation: Automate processes from start to finish without human assistance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (15) Free Trial [View pricing plan details](https://www.capterra.com/p/10027071/Mindset-AI/pricing/) Get A Quote £30,000 Flat Rate,Per Year It includes: - Embed agent admin console components inside your product - Enterprise support - Agent monetization support - Advanced accuracy setup support - Volume-based pricing Value for money 4.9 (15) 4.9 Based on 15 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PB Paul B. Operations Director Management Consulting ### "It's all about the relationship" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship. Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this. Pros Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers. Cons In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Mindset AI gives us much more flexibility. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. QE Quentin E. Principal Consultant Management Consulting ### "Great support from articulate professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2025 Very productive, \[sensitive content hidden\] were very attentive and helpful to me while I was presenting our material, for them to add to their platform. Looking forward to seeing the end result and hopefully working together again in the future. Pros I haven't experienced the product (Ai platform), however I've spent a day and a half with \[sensitive content hidden\], and a few hours with \[sensitive content hidden\]. I found them both to be friendly, and helpful but also very articulate. They managed to answer all of my questions, and helped me to present the material that they will now put on to the platform Cons Nothing to comment on here, very happy with the service/ support received so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Steve C. Co-Founder and Director Information Technology and Services ### "Good flexible product, together with a great team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2025 The team were helpful in the pre-sales period providing a lot of information. Now we've actually got the system up and running they remain helpful and interested in what we're doing. They are also up for hearing ideas and working on things should they be considered a good idea.I think I have already referred them on to other contacts and clients of mine. Pros Very flexible, good at ingesting almost all types of data. I like the way it provides references for where it found the information to develop the answer the agent provides. The team are flexible, friendly, responsive and helpful. Cons Nothing that I can think of at the moment. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 24, 2025 Hi Steve, Thanks so much for this review. We're delighted to hear that you enjoy the flexibility of our AI agents. We are so grateful for your feedback - it really helps us develop new features. So keep it coming! Thanks again for sharing your thoughts! Best, Anna from Mindset AI Rodney B. Sr Consultant Professional Training & Coaching ### "Mindset AI accelerates your AI iniatives" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2025 While the platform is a quick and seamless way to build an AI agent, the team is incredibly responsive. They are always there to help, to guide, and to inform. Pros The Mindset AI platform is easy to use, thorough in its features, and constantly improving with new features to help refine your AI Agents. Cons The system can be from time to time a bit slow to respond. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 24, 2025 Hi Rodnay, Thanks so much for this review! We're glad to hear that you enjoy building AI agents with Mindset AI and partnering with our team. Thanks again for sharing your thoughts! Best, Annafrom Mindset AI RR Roman R. Director of Product Management Health, Wellness and Fitness ### "Evolving Customer Support with AI Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Our experience with Mindset AI has been extremely positive. Their responsive team and tailored solutions have added tremendous value to our operations, driving efficiency and satisfaction across the board. Pros Mindset AI has been instrumental in providing our providers with effective and user-friendly access to information. We particularly appreciate their tailored approach, which includes seamless integration with our database, an attentive customer success and tech team, and, most importantly, their deep understanding of our use case and actionable support. Since adopting Mindset AI, we've reduced the load on our customer support team by up to 30% and significantly improved provider satisfaction. Additionally, their ability to act quickly and adapt to specific problems is a standout feature, especially compared to other solutions that only offer static, off-the-shelf products Cons The only area for improvement is managing multiple systems for customer support (e.g., ticketing system for human agents and Mindset AI for automated agents). However, this is a relatively minor challenge, and we’re confident that with continued growth and collaboration with Mindset AI, this will become even more seamless over time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 2, 2026 Hi Roman, Thanks so much for this review. 30% reduction in workload - what an amazing achievement! We're glad that Mindset AI has saved time for your support team and improved provider satisfaction. We are delighted to be working with exceptional innovators like yourself. Your feedback helps us continuously improve our solutions. Thanks again for sharing your thoughts! Anna from Mindset AI BB Bob B. Chief Operating Officer Mental Health Care ### "Great company, Amazing Platform, Excellent use of AI features, Fantastic Client support. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 We enjoy a very good relationship with Mindset, they have always worked on the basis that we are partners rather than just clients, they have a fantastic team of people that are professional and skilled in their roles. They listen to client changes and implement solutions that we wouldn’t have come up with ourselves. All companies have a choice on who they use for their business needs and Mindset for us has been instrumental on our journey. We highly recommend them for businesses that require a platform that provides advanced technologies such as AI and fully scaleable. Pros Mindset provided the platform we needed after we transferred from another, they handled everything to ensure we had the same functionality as we previously had and that was on a platform that had live clients which was done without major interruption to the end users. Cons Both are companies have grown and with growth sometimes there are minor issues with customer experience but those times where few and always rectified in a timely manner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 17, 2025 Hi Bob, Thanks so much for this review. It's been a pleasure partnering with you. )ur relationship has helped us improve our platform and introduce solutions that truly make a difference. Thanks again for sharing your thoughts! Anna from Mindset AI PD Pooran D. CEO Computer Software ### "Mindset.ai will transform our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2025 I couldn't imagine a better experience. The whole team are always to open to listen and respond to our needs. Pros The team is always so responsive and quick to provide feedback on our requests. Cons I really can't think of anything. If there is functionality we need but is not yet available we always have a good conversation about how to include it in their development roadmap. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 14, 2025 Hi Pooran, Thanks so much for this review and your kind words. We're thrilled you enjoy working with the team and the product. Thanks again for sharing your thoughts! Anna from Mindset AI Kirsten W. Head of Product and Engineering Management Consulting ### "mindset.ai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made. Pros The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy. Cons Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases. Alternatives considered [Amazon SageMaker](https://www.capterra.com/p/234216/Amazon-SageMaker/) Reasons for choosing Mindset AI Ease of deployment and speed to market, and great customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 14, 2025 Hi Kirsten, Thanks so much for your review. We love partnerships that challenge us and help improve our platform, and it's been great working with you on new ways to ingest content. We'll continue to develop new features - and hopefully, our regular deployment announcements will always contain something you find useful. Thanks again for the review! Anna from Mindset AI PM Paul M. Innovation Director E-Learning ### "Exceeding expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 From initial contact through to implementation, the process, service and guidance have been excellent. The trust, communication and collaboration were quickly established and have been the cornerstone of what feels like our effortless success. The combination of the product and the onboarding experience resulted in a very impressive time-to-market. Pros The product is exactly what we were looking for and more. The standout has been its performance and fit for our business, where our customers require highly accurate guidance and support. The product is well designed, and we are seeing enhancements very regularly. Cons Over a year into the process of working with Mindset AI I have not experienced any negative aspects to comment on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 14, 2025 Hi Paul, Thanks so much for this review. We're delighted you are satisfied with our software's performance and capabilities. We certainly prioritize fast time to market: it's not enough to have a great solution; it also needs to start delivering value fast. We're glad you were happy with this aspect, too. Thanks again for sharing your thoughts! Anna from Mindset AI TC THERESA C. CEO Information Technology and Services ### "CEO REVIEW OF MINDSET AS A PARTNER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2025 EXCELLENT - It's a true partner mentality with an investment to help us build a business on their platform. Pros Love the team and the capability to build a business around their platform. Cons NONE - I'm very pleased with the investment they are making in AU for the long run and as a true partner. Switched from [Ruzuku](https://www.capterra.com/p/210405/Ruzuku/) More capability for assessments and LMS capability Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 13, 2025 Hi Theresa, Thanks so much for sharing your opinion! It's been wonderful partnering with you over the years and your amazing feedback means the world tous. Thanks for the review! Anna from Mindset AI [View all Reviews](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.