---
title: "Landis Attendant Console Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Landis Attendant Console Software - reviews, pricing plans, popular comparisons to other Call Center products and more."
source_url: "https://www.capterra.com/p/10027144/Landis-Attendant-Console/"
page_type: "product"
language: "en"
---

# 

 Landis Attendant Console Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Landis Attendant Console

## What is Landis Attendant Console?

Landis Attendant Console for Microsoft Teams is a globally trusted, feature-rich receptionist console designed to simplify call management with features like 1-click call transfers, customizable keyboard shortcuts, and multiple transfer options. Receptionists can view real-time Teams presence statuses, add notes, and set advanced email or chat call-back reminders. Compatible with any Microsoft Teams setup, it eliminates the need for provider changes and can be used as a desktop app or directly in your browser.

## What is Landis Attendant Console used for?

[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$95

Per User, Per Month

Free trial  
available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Landis Attendant Console

0.0

VS.

[4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

$95

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (888)

Value For Money

0.0 (0)

Value For Money

4.7 (798)

Customer Service

0.0 (0)

Customer Service

4.8 (819)

## Landis Attendant Console alternatives

[4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$239.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Landis Attendant Console

Overview

### What company size and specific industries is Landis Attendant Console built for?

Landis Attendant Console is designed for organizations of any size that rely on Microsoft Teams, especially those with receptionists and front-desk staff who manage incoming calls and visitor interactions. It is not tied to a specific industry, so it fits a broad range of business and office environments.

Features and Usability

### What are the key features of Landis Attendant Console?

Landis Attendant Console includes call center management features such as call routing, call transfer, automatic call distribution, and IVR. It also offers call monitoring, call transcription, callback scheduling, and alerts/escalation, plus CRM, contact management, caller ID, computer telephony integration, and third-party integrations.

Integrations

### Which third-party tools and platforms does Landis Attendant Console integrate with?

Landis Attendant Console integrates with Microsoft Teams, Dynamics 365, Dynamics 365 Sales, and PowerApps. These Microsoft ecosystem integrations cover communication, CRM, and app-building workflows, giving the console direct connections to widely used business platforms.

Getting Started and Support

### What training and onboarding options does Landis Attendant Console offer?

Landis Attendant Console provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference material for learning features and reviewing setup steps as needed.

Getting Started and Support

### What customer support options does Landis Attendant Console offer?

Landis Attendant Console provides Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common issues cannot be summarized from the catalog data.

## Features

AI summary

Based on 3,851 Call Center reviews

Capterra data shows that buyers of call center software rank the following features as their top priorities:

-   **Call Center Management** (**48%** of reviewers rated this feature as critical)
-   **Call Logging** (**44%**)
-   **Call Monitoring** (**44%**)

Landis Attendant Console supports **Call Center Management** and **Call Monitoring**, giving teams the tools to oversee call activity and review interactions as they happen. However, it does not include **Call Logging**. Instead, it offers **Automatic Call Distribution** (**44%**), which helps route incoming calls to the right agents more efficiently. Together, these features help businesses manage call flow, maintain service visibility, and improve response handling for customer-facing teams.

Alerts/Escalation

System alerts about the need to escalate an issue or request

Callback Scheduling

Schedules callback times

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Landis Attendant Console 12 features

### All Features
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Transcription: Voice conversion to text
- Call Transfer: Transfers live calls to other agents
- Callback Scheduling: Schedules callback times
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Landis Attendant Console

$95.00

Per User,Per Month

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

PowerApps](https://www.capterra.com/p/128524/PowerApps/)[

Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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